ANALYST RESEARCH

How Generative AI Will Transform ERP

AI is driving the latest evolution of ERP, introducing new opportunities and challenges for organizations.

The advancement of AI — both agentic and generative — is changing the ERP landscape, unlocking a wide range of new capabilities in business-critical systems. GenAI usage in particular is on the rise, with text creation, code development and data analysis made easier by the presence of built-in AI functionalities.

However, organizations seeking to leverage AI must avoid getting swept up by vendor promises of GenAI hype embedded in the ERP, potentially losing future flexibility and ability to adopt newer technologies due to vendor lock-in.

In this complimentary Forrester report, you’ll learn:

  • What benefits GenAI can offer your business, including improved cash flow and profits
  • What costs and risks you may not be aware of when it comes to GenAI in ERP
  • How peers are leveraging non-ERP vendor resources to get AI capabilities now

Access the best practice report today for valuable insights that can help you gain greater agility, automation and innovation.

How Generative AI Will Transform ERP, By Liz Herbert, Linda Ivy-Rosser, Rowan Curran, Hannah Murphy, Forrester Research, Inc., May 22, 2024.

This page references content from the Forrester report How Generative AI Will Transform ERP, published May 22, 2024. All rights reserved. Forrester content is used in accordance with Forrester’s citation policy. For reproduction or distribution, please contact [email protected].

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