As the global leader in commercial design and manufacturing with flagship clients like Starbucks, Hilton, and McDonalds, Elkay Interior Systems (EIS) has a sprawling and complex IT environment. Over this past year, it has been able to reduce complexity, improve service, and cut costs with Rimini Street application management services (AMS) for its Salesforce environment.
In this on-demand webinar presentation, EIS’s Tammy Miller, global IT director, and Abraham Nugent, business solution analyst, join Rimini Street President, Sebastian Grady, to discuss their journey with Salesforce and how they found an alternative path to improving their Salesforce operations. Topics covered include:
- The impact of Salesforce hiring and resourcing challenges
- Tactics to address resourcing challenges and get more out of your Salesforce investment
- The value of an unlimited ticket model
- Ways that EIS uses Rimini Street to unlock the art of the possible
Speakers:

Sebastian Grady
Rimini Street

Tammy Miller
Elkay Interior Systems

Abraham Nugent
Elkay Interior Systems