Avoid End of Support Deadlines and Maximize Your SAP Investment with Rimini Street
Jump-start your future SAP roadmap — and your future SAP support strategy — today
December 31, 2027 is SAP’s scheduled end of mainstream support for ECC. In IT project management years, that’s practically right around the corner. If you’re on an ECC release, and you want to avoid paying more for the same support in 2028, do you know your options? And do you have your plan yet? Fortunately, we can help you — and all SAP licensees. Whether you’re running ECC or S/4HANA, Rimini Support™ for SAP can help give you the time, flexibility, support savings, and advisory services to plan a long-term ERP strategy that:
- is aligned to your business needs
- extends the life of your SAP investment
- helps drive growth and profitability

Why Rimini Street
Rimini Street was founded to disrupt and redefine the enterprise software support model by developing innovative new products and services that put client success first. By delivering premium-level support and highly skilled engineering expertise available at a fraction of the cost, clients receive the highest level of value and customer service every day.
Better model
The Rimini Street support model guarantees a minimum of 15 years of support for current SAP releases, giving the flexibility to migrate to SAP S/4HANA when it makes sense for the business.
Better people
Rimini Street delivers highly personalized support, for entire SAP environments, from assigned, experienced engineers — including support for custom code and interoperability at no extra cost.
Better outcomes
Rimini Street support for SAP removes the pressure to upgrade to newer Enhancement Packs or apply unnecessary patches, which can deliver little or no ROI. This allows IT to invest resources in higher-priority efforts toward digital innovation.

Comparison chart
Rimini Street independent, third-party support provides greater value than vendor support and includes client-centric support services: a more comprehensive SAP application support offering; and assigned, expert engineers who average 20+ years of experience.
Support Features |
Rimini Street |
SAP |
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Rimini Support |
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Application and documentation fixes |
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Operational and configuration support |
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Installation and upgrade support |
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Global tax, legal, and regulatory updates |
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Named, regional primary support engineer with an average of 20 years of experience |
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Account management services |
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10-minute guaranteed response SLA for P1 critical cases with 2-hour update communications |
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Full support with no required upgrades |
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Customization support |
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Performance support |
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Interoperability and integration support |
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Full support of current release for at least 15 years from contract date |
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Strategic Services |
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Technical, functional, and application roadmap advisory services |
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Cloud advisory services |
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License advisory services |
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Security advisory services |
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Interoperability and integration advisory services |
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Monitor and check advisory services |
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Impact on Resources |
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Significant reduction in operating costs (budget, people, time) |
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Independence from vendor-dictated roadmap |
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“We also spoke with Rimini Street customers who had been working with the organization for three or four years and already lived through the same challenges we were facing. Every customer mentioned how moving to independent support proved to be a very good decision for the organization, and that sealed the deal for me.”
Featured Clients
Switch to a better SAP support experience.
Contact us for a free consultation.