Avoid End of Support Deadlines and Maximize Your SAP Investment with Rimini Street

Jump-start your future SAP roadmap — and your future SAP support strategy — today

December 31, 2027 is SAP’s scheduled end of mainstream support for ECC. In IT project management years, that’s practically right around the corner. If you’re on an ECC release, and you want to avoid paying more for the same support in 2028, do you know your options? And do you have your plan yet? Fortunately, we can help you — and all SAP licensees. Whether you’re running ECC or S/4HANA, Rimini Support™ for SAP can help give you the time, flexibility, support savings, and advisory services to plan a long-term ERP strategy that:

  • is aligned to your business needs
  • extends the life of your SAP investment
  • helps drive growth and profitability

Third-Party Support for SAP Software

SAP Software Supported

Rimini Street provides advanced enterprise support for the following SAP products:

Why Rimini Street

Rimini Street was founded to disrupt and redefine the enterprise software support model by developing innovative new products and services that put client success first. By delivering premium-level support and highly skilled engineering expertise available at a fraction of the cost, clients receive the highest level of value and customer service every day.

Better model

The Rimini Street support model guarantees a minimum of 15 years of support for current SAP releases, giving the flexibility to migrate to SAP S/4HANA when it makes sense for the business.

Better people

Rimini Street delivers highly personalized support, for entire SAP environments, from assigned, experienced engineers — including support for custom code and interoperability at no extra cost.

Better outcomes

Rimini Street support for SAP removes the pressure to upgrade to newer Enhancement Packs or apply unnecessary patches, which can deliver little or no ROI. This allows IT to invest resources in higher-priority efforts toward digital innovation.

Rimini Street Support for SAP Software

Comparison chart

Rimini Street independent, third-party support provides greater value than vendor support and includes client-centric support services: a more comprehensive SAP application support offering; and assigned, expert engineers who average 20+ years of experience.

Support Features
Rimini Street
Rimini Support
Application and documentation fixes
Operational and configuration support
Installation and upgrade support
Global tax, legal, and regulatory updates
Named, regional primary support engineer with an average of 20 years of experience
Account management services
10-minute guaranteed response SLA for P1 critical cases with 2-hour update communications
Full support with no required upgrades
Customization support
Performance support
Interoperability and integration support
Full support of current release for at least 15 years from contract date
Strategic Services
Technical, functional, and application roadmap advisory services
Cloud advisory services
License advisory services
Security advisory services
Interoperability and integration advisory services
Monitor and check advisory services
Impact on Resources
Significant reduction in operating costs (budget, people, time)
Independence from vendor-dictated roadmap

“We also spoke with Rimini Street customers who had been working with the organization for three or four years and already lived through the same challenges we were facing. Every customer mentioned how moving to independent support proved to be a very good decision for the organization, and that sealed the deal for me.”

Rick Jankura, Chief Financial Officer, Jones Packaging

Featured Clients

Featured Clients
Featured Clients

Rimini Street took the time to listen and learn about my environment, giving me clarity and peace of mind knowing what the outcome would be and how it would improve my operations.”

– Nav Pillai Chief Information Officer
Featured Clients
Featured Clients

The central applications run as expected, which provides peace of mind and allows the IT organization to focus on higher-value strategic objectives.”

– Walter Eckardt Head of IT
Featured Clients
Featured Clients

Rimini Street adapts to what we want to do. It is truly an extension of my internal SAP support team. ”

– Erik Looi CIO

Switch to a better SAP support experience.

Contact us for a free consultation.

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