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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
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Compare Broadcom VMware Support vs Rimini Support for VMware

Broadcom has discontinued the sale of VMware perpetual licenses and stopped offering Support and Subscription renewals for perpetual licenses as of December 11, 2023.

Rimini Support™ for VMware offers organizations a proven solution to extend the value of their perpetual license estates with expert support for VMware perpetual licences spanning vSphere, vCenter, hypervisor hosts, vSAN, NSX, Horizon, Aria Operations, vRealize Suite, Tanzu, Site Recovery Manager, Integrated OpenStack (VIO), Workstation and Workspace One.

Rimini Street offers two options for VMware support:

  • Rimini Support™ for VMware: Gain exceptional, unlimited support across your entire VMware technology stack and proactively protect all your organization’s VMware ESX/ESXi, Linux- or KVN-based hypervisors from threats with our exclusive Rimini Protect™ Advanced Hypervisor Security, powered by Vali Cyber®.
  • Rimini Support™ Flex for VMware: Invest in exceptional service support for VMware data center core assets (ESX/ESXi, vSphere, vCenter) through a flexible, pay-as-you-go consumption model, purpose-built for organizations seeking coverage for up to 200 VMware hosts.
Features
Rimini Support for VMware
Rimini Support Flex for VMware
Broadcom VMware Support
Repository and documentation fixes
•
•
Named, experienced, primary support engineer
•
Not available
Client engagement manager
•
•
10-minute guaranteed response SLA for critical cases with 2-hour communication updates
•
•
Enhanced support with no required upgrades
•
•
Performance support
•
•
Onboarding, archiving and remote access services
•
Limited
Security and threat intelligence
•
•
Advanced hypervisor security
•
$
Technical support (hourly)
Not Available
•
Technical support (unlimited)
•
Not Available
Installation and upgrade support
•
$
Operational and configuration support
•
$
Technical, functional and application roadmap advisory
•
$
Cloud advisory services
•
$
License advisory services
•
$
Security advisory services
•
$
Interoperability and integration advisory services
•
$
Health check services
•
$

*Advanced Hypervisor Security is automatically included with the standard Rimini Support for VMware offering.

$ – Optional services available at an additional cost not included in Rimini Support Flex for VMware.

Calculate your support savings potential

Quickly estimate your maintenance savings potential with third-party VMware Support from Rimini Street compared to Broadcom VMware Support.

Calculate savings

About Rimini Support for VMware

Broadcom’s push to a subscription model has many searching for alternatives to Broadcom VMware Support. Hear our SVP of Global Support Solutions, Rodney Kenyon, explain how clients are leveraging Rimini Support for VMware to keep perpetual VMware estates running smoothly while benefitting from cost savings, enhanced security and personalized service.

View datasheet Watch video 

FAQs

What VMware products does Rimini Street support?

Rimini Street offers comprehensive support for the following VMware products:

  • vSphere
  • ESX and ESXi hypervisor hosts
  • vCenter
  • vSAN
  • NSX
  • vRealize Suite
  • Aria Operations
  • Tanzu
  • Site Recovery Manager
  • Integrated OpenStack (VIO)
  • Workstation
  • Horizon
  • Workspace One

Don’t see your VMware technology listed here? We provide custom support solutions for additional VMware products through our Rimini Custom™ offering. Get in touch with us for a tailored proposal.

What is the difference between Rimini Support™ for VMware and Rimini Support™ Flex for VMware?

Rimini Support™ for VMware offers unlimited support across your entire VMware technology stack and includes operational and configuration support as well as installation and upgrade support. Rimini Support for VMware also includes cloud, license, security, interoperability, integration and roadmap advisory services. Additionally, Rimini Support for VMware includes our exclusive Rimini Protect™ Advanced Hypervisor Security solution powered by Vali Cyber®. Rimini Support for VMware is best for enterprise organizations with over 200 VMware hosts.

Rimini Support™ Flex for VMware offers the same comprehensive, expert support, but in a flexible pay-as-you-go consumption model for organizations seeking support for up to 200 VMware hosts. You will only pay for the support hours you need, avoiding overcommitment and lowering upfront costs. If the primary data center is located in the United States, your organization can purchase Rimini Support Flex for VMware directly through the Rimini Store and buy more hours whenever you need. If you’d like help deciding which support option is best for your organization’s needs, get in touch with our experts for a custom proposal.

What is Rimini Protect™ Advanced Hypervisor Security?

Included in Rimini Support for VMware, our exclusive Rimini Protect Advanced Hypervisor Security solution, powered by Vali Cyber®, protects your organization’s VMware ESX/ESXi, Linux- or KVN-based hypervisors from threats. Our solution is designed to protect against vulnerabilities and defend against ransomware and malware-based attacks targeting Linux-based hypervisors including VMware ESXi. Learn more about our exclusive security solution here.

Additional resources

Flexible, High-Value Support Now Available on the Rimini E-Commerce Store
Blog
Flexible, High-Value Support Now Available on the Rimini E-Commerce Store
David Rowe
David Rowe
EVP & Chief Marketing Officer
3 min read

Every organization deserves access to comprehensive, cost-effective support that can help keep business operations running smoothly and securely. Rimini Street, the global leader of third-party support for Oracle, SAP, VMware and hundreds of additional products, is proud to announce the launch of the Rimini Store — a new e-commerce destination offering unmatched enterprise support with […]

Read Blog
From Legacy to Leading Edge: How Continuous Modernization Can Drive Success
Blog
From Legacy to Leading Edge: How Continuous Modernization Can Drive Success
Jon Mulder
Jon Mulder
Product Marketing Director, Innovation Solutions
4 min read

IT leaders are being asked to modernize mission-critical ERP systems while investing in innovation — all without increasing IT budgets. These demands, handed down by boards and C-suite executives, are necessary to meet if organizations want to stay ahead in an increasingly competitive and tech-driven landscape. Yet, they’re also in direct conflict with one another. […]

Read Blog
Tidewater Expands Partnership with Rimini Street Following Successful Optimization of Regional ERP and Tax Software Solutions
Press Release
Tidewater Expands Partnership with Rimini Street Following Successful Optimization of Regional ERP and Tax Software Solutions

Partnership launched in Brazil to support Tidewater’s Oracle ERP paved the way for additional projects focused on improved efficiency, innovation and growth LAS VEGAS – December 11, 2025 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, managed services and Agentic AI ERP innovation solutions, and the leading third-party support […]

Read Press Release

Get peace of mind for your VMware path ahead with Rimini Street 

How can Rimini Support for VMware help you meet your goals? Let’s start a conversation.

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