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Video

Global Food Retailer, Carrefour, Reports “Total Satisfaction” with Rimini Support™ for Oracle

Global Food Retailer, Carrefour, Reports “Total Satisfaction” with Rimini Support™ for Oracle

B SMART TV welcomes Rimini Street’s Emmanuelle Hose and Nicolas Forgues, EVP and Chief Technology Officer at Carrefour, a leading global food retailer with an annual revenue of €90.8 billion (2022).

In this interview, Hose and Forgues discuss how Rimini Support for Oracle helped Carrefour achieve their strategic goals:

  • Enable innovation
  • Reallocate people, time, and money to high value initiatives
  • Remove dependence on Oracle

Forgues explains how the Rimini Street value proposition aligns with changing mindsets regarding software vendor support. He also credits Rimini Support for helping Carrefour gain flexibility, reinvest funds to transform its hypermarkets, and reduce database TCO by almost 70%.

Within months, Forgues reports “total satisfaction,” both financial and operational, with Rimini Street.

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By switching to Rimini Street, we have freed ourselves from the high costs of our traditional support model, allowing us to focus on key projects such as digital broadcasting technology innovation.”

– Goo Yub Nah, IT Director
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Rimini Street’s expertise makes vendor-imposed end-of-support deadlines no longer a problem, giving us the ability to take full control over how we want to design our systems to best fit our vision.”

– Takayoshi Sawai, Deputy Director, Digital ICT Promotion Department
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Most consulting firms tell you their timeframe. Rimini Street asked us for ours.”

– Takuro Yamashita, Assistant Manager, Suntory System Technology
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