A Unified Approach to Support and Services Can Help IT Keep Pace with the Business
Supporting hybrid IT is different from individually supporting vendors’ products It is imperative for IT organizations to better operate, manage, and support hybrid-driven, multivendor IT environments. The complexity associated with hybrid scenarios (for example, from adopting a composable ERP strategy) can severely hinder scalability if IT departments are too focused on the practical aspects of […]
How a Unified Approach to Support and Services Can Improve IT Outcomes
Modernizing IT support and services should be a part of IT modernization Enterprise applications are changing at a more rapid pace than ever. The result is that many enterprises have hybrid-driven, multivendor IT environments. This creates a challenge for the IT organization — how to effectively operate, manage, and support an increasingly complex technology portfolio. […]
IT Hero: The CISO
Jim Hillier is currently the director and principal advisor for security in the Office of the CTO at Rimini Street, but for years he served as Chief Information Security Officer (CISO) for a number of organizations. It’s a job that has changed over the years as the Internet of Things (IoT) developed, and today looks […]
IT Hero: Systems Administrator
The systems administrator’s job is Nonstop As a lead systems administrator with Rimini Street, Dustin Jaeger, is part of an infrastructure team that serves internal customers almost exclusively. Its job is to ensure business continuity every second of every day, especially in case of a disaster. The team’s buzzword is “high availability” as represented by […]
How IT Leaders are Coping with Recession Concerns
With a war raging across the ocean, a looming European energy crisis this winter, and inflation numbers refusing to subside, the macroeconomic environment has caused enterprise IT leaders to rethink their strategies. Earlier this summer, we wrote on the impact that an economic recession and ongoing technology talent shortage can have on organizations, and according […]
Prioritizing and Cutting Costs to Meet Transformation Challenges
Rimini Street CEO provides global perspective to Brazilian executives Businesses worldwide are pressing their IT departments to accelerate digital transformation, but few are providing sufficient funds to support those efforts. That was the message that Rimini Street CEO and Chairman, Seth Ravin, delivered to executives in Brazil recently as he explained how they can fund […]
When Tech Talent Shortage Meets Economic Downturn
“Businesses are moving full-speed toward a collision,” warns Pat Phelan, Rimini Street VP, Market Research. “Companies are going to need people during a time of historically low unemployment but at the same time are going to suffer budget cuts due to economic recession.” How CIOs and application leaders manage those two waves will have significant […]
IT Hero: SAP HR Support Guru
David Melling, principal support engineer for SAP HR/UK payroll on the Rimini Street team, has specialized experience that clients depend on as they navigate the frequently changing UK regulatory environment. It’s expertise like his that contributes to Rimini Street’s 4.9/5.0 average customer satisfaction score and creates a loyal client base. Melling has been implementing SAP […]
Hostage No Longer: Break Free of Rising IT Vendor Prices
IT vendor price increases are coming Many experts are predicting software price increases, including higher support service costs. Reports show that some increases are already here. According to The Register, “Oracle support prices are set to rise by 8% in the U.S., and the company will also impose increases commensurate with inflation in other regions.” […]