Search Icon

Healthcare Provider Funds IT Projects and Upgrades to PeopleSoft 9 with No Hiccups

“Our Rimini Street tax updates include only what we specifically need to remain in compliance. That’s a big time-saver for us. We’re able to put a better product out there, more quickly and therefore at less cost, because Rimini Street gives us a better product to begin with.”
Healthcare Provider, Senior Director
Corporate Systems

Challenges

Can an organization leave a primary enterprise software vendor’s support and maintenance program and still be able to upgrade to the latest version of the software when it chooses to? Most organizations might think twice about leaving, but a major healthcare provider with more than 68,000 employees decided that the benefits of reducing its PeopleSoft support costs by half were worth the risk. The provider realized that the first test of the wisdom of its decision was to gauge the accuracy of the tax, legal and regulatory updates provided by the independent support vendor.

Rimini Street Solution

To ensure that the organization could upgrade when necessary, Rimini Street guided its IT team through an onboarding process designed to download and archive all purchased PeopleSoft software before switching to independent support. The provider received timely tax, legal, and regulatory updates tailored to its specific business processes and geography, significantly exceeding the quality and effectiveness of those previously provided by the vendor.

Client Results

  • Successfully upgraded to PeopleSoft 9 using the software archived before switching to independent support.
  • Saved 50 percent of the annual cost of vendor support and redirected savings to new IT projects directly related to the quality of healthcare.
  • Received ultra-responsive support 24/7/365 on any PeopleSoft and technology stack issue, as well as indispensable advice on the upgrade to PeopleSoft 9.

 

Client Profile
This healthcare provider is one of the nation’s largest long-term care and rehabilitation therapy providers. It employs over 38,000 people, each one dedicated to the delivery of quality health care to the residents and patients in its various centers.
Industry
Healthcare
Geography
Pennsylvania, United States
Revenue
$2.3 billion USD
Employees
2,167
Applications
PeopleSoft HCM 9.0, FSCM 9.0
Technology Platforms
Linux/Oracle

Ready to get started?

Contact us to learn more

This website has been built using modern web standards not fully supported by your browser. Please consider updating your browser.

Upgrade Today