Can an organization leave a primary enterprise software vendor’s support and maintenance program and still be able to upgrade to the latest version of the software when it chooses to? Most organizations might think twice about leaving, but a major healthcare provider with more than 68,000 employees decided that the benefits of reducing its PeopleSoft support costs by half were worth the risk. The provider realized that the first test of the wisdom of its decision was to gauge the accuracy of the tax, legal and regulatory updates provided by the independent support vendor.
To ensure that the organization could upgrade when necessary, Rimini Street guided its IT team through an onboarding process designed to download and archive all purchased PeopleSoft software before switching to independent support. The provider received timely tax, legal, and regulatory updates tailored to its specific business processes and geography, significantly exceeding the quality and effectiveness of those previously provided by the vendor.
This website has been built using modern web standards not fully supported by your browser. Please consider updating your browser.Upgrade Today