FAQs about Rimini Connect for Email

Are changes required to my ERP system?

No.  A configuration file is updated to direct mail services to the Rimini Connect for Email Server.  The Enterprise Resource Planning (ERP) application simply continues to send emails and receives email as it always has.  There is no changed required to your ERP system other than using the client hosted Rimini Connect server which is installed, configured, and maintained by Rimini Street. 

How quickly can this solution be implemented?

Rimini ConnectTM for Email solution is dependent on a signed Statement of Work.  It will require additional time to implement. If this option is desired, clients should start the process immediately to avoid disruption to their current environment.  Rimini Street recommends using the one-time re-enablement of Basic Authentication for additional time and to prevent backlogs. 

Is Rimini Connect for Email a fully supported solution?

Yes.  Rimini Connect for Email is a seamless solution designed to ensure compatibility with Microsoft Exchange Online.  This product is fully supported by Rimini Street and is configured by our solutions architects.  Additionally, Rimini Connect for Email also allows clients to benefit from the security of OAUTH2 over the open internet.

Are delays introduced in the email flow with Rimini Connect for Email?

No.  The Rimini Connect for Email Server takes seconds to authenticate with Exchanged Online using the new Open Authorization 2.0 (OAUTH2) protocols and emails are relayed immediately. 

What happens when OATH2 is replaced by a newer technology?

Future versions of Rimini Connect for Email will support the evolving industry standards as our customers need to maintain peace of mind, and control over your ERP roadmap. 

Are there additional security benefits with OAUTH2 and Rimini Connect for Email?

Yes.  The Rimini Connect for Email server resides inside of the customer’s environment ensuring that all communications across the open internet are authenticated with OAUTH2.