You know the importance of quality support for your JD Edwards software investment. Rimini Street has earned a decade of industry recognition for replacing Oracle support with premium-level support delivered by hundreds of professionals serving clients in more than 90 countries worldwide.
Our premium program for JDE includes support for a wide range of JDE World, OneWorld and EnterpriseOne products and releases. We offer managed services for both EnterpriseOne and World products, with deep technology expertise and troubleshooting skills in JDE products and tools. Talk to us, see how much you can save while gaining award-winning support services.
Here’s what our clients say
Wonder what it’s really like to partner with Rimini Street for unified software support and services? Check out Gartner Peer Insights™ for verified Rimini Street reviews from trusted IT leaders around the world.
What makes Rimini Street better?
Clients worldwide served
In client savings to date
Minute call-back SLA for critical issues
Years average experience of engineers
Suffering from cost pressures, prioritizing and meeting user demands, or limited time to learn new skills? We can help you.
By moving to Rimini Street’s Premium JD Edwards Support Services, you get:
- 24/7/365 access to your personal support engineer
- Best-in-class SLA response
- Tax, legal, and regulatory updates
- Custom code support
- Configuration and operational support
Oracle products supported
Oracle E-Business Suite
Reduce costs, create IT capacity, and drive your strategic priorities
JD Edwards
Reduce support costs for JD Edwards and liberate IT capacity
Agile PLM
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Siebel
Help reduce support costs for Siebel, liberate IT capacity,and drive strategic priorities
Oracle ATG Web Commerce
Protect and secure your e-commerce investments
Oracle Retail
Innovate and grow with your existing Oracle Retail platform
Oracle Database
Trusted by over 1,000 Oracle Database Customers
Oracle Fusion Middleware
Help extend Oracle Fusion Middleware value and dramatically reduce costs
Hyperion
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Why our clients chose Rimini Street for Oracle support
By following our own roadmap with Rimini Street support, we’ve prioritized meaningful digital advancements over unnecessary updates.”
– Go Harada, General Manager, Information Technology
It’s been stress-free. I can go home without worrying about whether my staff will be able to handle ongoing support. When we need support, I know we can rely on Rimini Street.”
– Andrew Matheson, Head of Operations and Automation
The technical support that Rimini Street provides for Oracle enables us to quickly resolve system issues and stay on top of the latest technology trends.”
– Dong Hoon Park, Head of IT Department