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Rimini Street Announces Global Availability of Support for SAP S/4HANA

Company already supporting hundreds of clients running SAP Business Suite 7 and S/4HANA Applications

LAS VEGAS, April 22, 2020 Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner, today announced the immediate global availability of Rimini Street Support for SAP S/4HANA. Rimini Street has been servicing SAP products since 2008 and provides its award-winning, proven, premium Support Services to hundreds of clients running SAP Business Suite 7 and S/4HANA applications and SAP HANA and Sybase databases. Rimini Street also provides Application Management Services (AMS) to “run” SAP products for its clients.

Rimini Street Support for S/4HANA

Rimini Street Support for S/4HANA covers the full suite of S/4HANA functional and technical components including the SAP Fiori UI and in-memory SAP HANA database. Rimini Street’s Support for S/4HANA includes the same ultra-responsive, award-winning support program that has made the Company the leading third-party provider of support for SAP’s Business Suite 7 software worldwide.

All Rimini Street clients are assigned a Primary Support Engineer (PSE) who has an average of 15 years’ experience in SAP software, backed by a team of functional and technical engineers, available 24/7/365. Clients also receive the Company’s industry-leading service level agreements (SLAs) with a guaranteed response time of 10-minutes for critical (P1) issues. In addition, clients receive guaranteed support from Rimini Street for their current software releases for a minimum of 15 years without any required upgrades or migrations.

Leading Pharmaceutical Distributor Accelerates Innovation

Nadro, the leading distributor of pharmaceuticals and goods to more than 25,000 pharmacies across Mexico, switched from SAP to Rimini Street for support of its complex, highly-customized hybrid deployment of SAP S/4HANA, Business Suite 7 and HANA database software. The company switched to Rimini Street as part of its IT optimization strategy, and Nadro is now able to focus its IT efforts on accelerating innovation.

“Switching to Rimini Street for support of our hybrid SAP S/4HANA, Business Suite 7 and HANA database software landscape allows Nadro to reduce IT operating costs and invest the savings to deliver innovation projects across the company, improve our operational efficiency and enhance the quality of our customer service,” said Jorge Malo, IT director, Nadro. “We are extremely happy with the level of service and support we receive from Rimini Street across our SAP software portfolio on a daily basis and have confidence that this will be a fruitful partnership for years to come.”

Rimini Street Offers Support for Both SAP Business Suite 7 and S/4HANA Products

As a trusted support partner, Rimini Street is software vendor and release agnostic. The Company offers its award-winning, proven enterprise software Support Services regardless of whether clients choose to continue running and leveraging their current, robust SAP Business Suite 7 or earlier software releases for many years to come, migrate completely to the newer SAP S/4HANA over time, or if they choose to utilize both concurrently in a hybrid architecture.

“It is so important for enterprise software licensees to have options when it comes to their maintenance and support,” said Vinnie Mirchandani, analyst and author of SAP Nation 3.0. “With the addition of SAP S/4HANA to Rimini Street’s product support portfolio, customers now have another vector of choice. They can stay on their current, stable SAP Business Suite 7 software, migrate completely to the S/4HANA product, or utilize both products in a hybrid environment. They can also choose to get support from SAP or a third-party support vendor like Rimini Street, which many customers prefer due to its better economics, service responsiveness and support for customizations.”

“By broadening our service portfolio to include support for SAP S/4HANA, we have expanded the support options for SAP licensees, allowing them to realize significant savings and maximize the return on their investment – regardless of which SAP products and releases they choose to run,” said Seth A. Ravin, Rimini Street CEO. “Our focus is providing cost-effective, award-winning unified Support and Application Management Services across our client’s SAP landscape, enabling them to focus more of their IT budget, people and time on innovation projects that will enhance competitive advantage and drive growth.”

For more information regarding Rimini Street’s product support portfolio for SAP, click here.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. To date, more than 3,500 Fortune 500, Fortune Global 100, midmarket, public sector and other organizations from a broad range of industries have relied on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit http://www.riministreet.com, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn.

Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “may,” “should,” “would,” “plan,” “intend,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “seem,” “seek,” “continue,” “future,” “will,” “expect,” “outlook” or other similar words, phrases or expressions. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, the duration of and economic, operational and financial impacts on Rimini Street’s business of the COVID-19 pandemic, as well as the actions taken by governmental authorities, clients or others in response to the COVID-19 pandemic; catastrophic events that disrupt Rimini Street’s business or that of its current and prospective clients, changes in the business environment in which Rimini Street operates, including inflation and interest rates, and general financial, economic, regulatory and political conditions affecting the industry in which Rimini Street operates; adverse developments in pending litigation or in the government inquiry or any new litigation; Rimini Street’s need and ability to raise additional equity or debt financing on favorable terms and Rimini Street’s ability to generate cash flows from operations to help fund increased investment in Rimini Street’s growth initiatives; the sufficiency of Rimini Street’s cash and cash equivalents to meet its liquidity requirements; the terms and impact of Rimini Street’s outstanding 13.00% Series A Preferred Stock; changes in taxes, laws and regulations; competitive product and pricing activity; difficulties of managing growth profitably; the customer adoption of Rimini Street’s recently introduced products and services, including its Application Management Services (AMS), Rimini Street Advanced Database Security, and services for Salesforce Sales Cloud and Service Cloud products, in addition to other products and services Rimini Street expects to introduce in the near future; the loss of one or more members of Rimini Street’s management team; uncertainty as to the long-term value of Rimini Street’s equity securities; and those risks discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on August 5, 2020 and as updated from time to time by other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication.

© 2020 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.

Investor Relations Contact
Dean Pohl

Rimini Street, Inc.

+1 925 523-7636 dpohl@riministreet.com
Media Relations Contact
Michelle McGlocklin

Rimini Street, Inc.

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