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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
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Services and Support for SAP BusinessObjects

Unlock the full value and capability of your BusinessObjects investment in partnership with Rimini Street, the global leader of third-party support and innovation solutions for SAP.

Calculate your savings Request a call
Services and Support for SAP BusinessObjects

Freedom-enabling support for BusinessObjects

Your perpetual SAP BusinessObjects license is your advantage, and keeping it supported, compliant and secure — all while leveraging it as a springboard to innovation — is possible with Rimini Street.

Rimini Street offers award-winning third-party support for BusinessObjects that gives licensees the freedom to pursue their own roadmap. By making the switch, you receive comprehensive, cost-effective support for your release for up to 15 years or more, liberating resources to focus on high-priority projects and gaining the flexibility to add impactful intelligence to your existing stack without disruption or delay.

Discover why more than 400 BusinessObjects customers, from Fortune 500 industry leaders and global multinationals to mid-sized manufacturers and service companies, have selected Rimini Street to date. It’s all about value, time to market and real innovation. We’ll Get You There.™ 

Receive comprehensive support

Receive comprehensive support

From customizations to tax, legal and regulatory updates, Rimini Street has got you covered. Get the expert support for BusinessObjects you deserve, 24/7/365, complete with industry-leading SLAs.
Compare to SAP BusinessObjects support
Enjoy deep savings

Enjoy deep savings

Immediately save up to 50% on annual maintenance fees and up to 90% on total cost of ownership, lowering overhead costs for customization support, endless upgrades and knowledge gap rectification.
Learn how
Control your roadmap

Control your roadmap

Avoid being pressured into an unwanted cloud migration or system upgrade. While mainstream maintenance for BusinessObjects 4.3 ends in 2026, we extend the life of your investment by up to 15 or more years.

Expert support for SAP BusinessObjects products

At Rimini Street, we provide services and support for BusinessObjects and related products. Our full coverage encompasses the following product lines and components:

BusinessObjects Enterprise
Advanced Analysis 
Interactive Analysis (formerly Web Intelligence)
Explorer
Universe Designer
Crystal Reports 
Dashboard Design (formerly Xcelsius)
Enterprise Information Management (EIM)
Planning & Consolidation (formerly OutlookSoft)
Business Financial Consolidation (BFC)
Enterprise Performance Management (EPM)
Information Design Tool (IDT)
Web Services Query Tool
BI Web Services
Business Intelligence (BI)
Data Services (DS)
Disclosure Manager 
Cube Designer 
Information Platform Services (IPS)
Financial Information Management (FIM)
Connection Manager

Realize the full potential of SAP BusinessObjects

As the global leader of end-to-end third-party enterprise software support, management and innovation solutions for SAP, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.

  • Rimini Support™ for BusinessObjects
  • Rimini Manage™ for BusinessObjects
  • Rimini Consult™ for BusinessObjects
  • Rimini Protect™ for BusinessObjects

Get robust support for SAP BusinessObjects to retain your release for years to come. Trust our global team of engineers, with in-depth technology experience, to keep your system running smoothly.

What you gain:

  • Dedicated Primary Support Engineer in your region who knows your system intricacies in detail
  • Guaranteed response time of 10 minutes for critical issues, delivered on a <2-minute average
  • Proactive security, monitoring and other strategic services to protect business uptime
Learn about Rimini Support

Free up your team for higher-value projects with Rimini Street’s management of your day-to-day BusinessObjects needs. Our fixed-cost managed services help reduce complexity and improve operational efficiency.

What you gain:

  • Access to an always-on global network of senior-level software engineers
  • Root cause analysis to prevent issue recurrence for greater stability
  • Predictable, transparent billing to assist with financial planning
Learn about Rimini Manage for SAP

Overcome complex IT challenges and enable innovation faster — including AI, workflow automation, custom projects and more. Leverage our team’s expert guidance and skills to envision and deliver a dynamic IT strategy.

What you gain:

  • Vendor-agnostic strategy and roadmapping services to put you on the best path
  • Tailored project solutions based on your unique needs, timeline and objectives
  • Flexible resourcing models to help meet high business demand
Learn about Rimini Consult

Mitigate security threats without vendor patches, code modifications or upgrades. With our proactive BusinessObjects protection, you can improve your security posture and effectively prevent business downtime.

What you gain:

  • Proactive, zero-day defense against known and unknown vulnerabilities
  • Fast, dependable security case resolution with industry-leading processes
  • Security advisory and threat intelligence, including valuable assessments and hardening guidance
Learn about Rimini Protect

Hear what our clients have to say

SP Electricity North West
“

Instead of spending cycles on accessibility issues, our team is now focusing their efforts on value-add projects that deliver real ROI for our business.”

Martin Williams Problem and Knowledge Manager SP Electricity North West
Read story
Idemitsu
“

Rimini Street’s expertise makes vendor-imposed end-of-support deadlines no longer a problem, giving us the ability to take full control over how we want to design our systems to best fit our vision.”

Takayoshi Sawai Deputy Director, Digital ICT Promotion Department Idemitsu
Read story
Clifford Hallam Healthcare (CH2)
“

Rimini Street took the time to listen and learn about my environment, giving me clarity and peace of mind knowing what the outcome would be and how it would improve my operations.”

Nav Pillai Chief Information Officer Clifford Hallam Healthcare
Read story
Productos Chata
“

Once executive management saw the savings we were able to generate, they approved many projects that were previously on hold because of budgetary constraints.

Don’t get stuck with the status quo: Don’t close your eyes or fear making a change. Exploring the unknown led us to Rimini Street, and the whole company has benefited.”

Eddy Verdugo Systems Director Productos Chata
Read story
Nibco
“

Rimini Street has helped us to maximize the lifespan of our SAP system and to avoid unnecessarily spending money on upgrades. We’ve been able to redirect those funds into acquisitions and developing new products. We’re now spending money on growing NIBCO, not just keeping the lights on.”

Jeff Miller Director, Business Relationship Management NIBCO®
Read story
iMarketKorea
“

With the support of Rimini Street, we can continue to maintain our current, robust SAP ERP systems, regardless of expiration, while driving digital transformation and enhancing our technological capabilities.”

Young-wook Jo Team Manager iMarketKorea
Read story
Kumagai Gumi Company
“

Using Rimini Street’s support services means that we can continue to use our current version of SAP as it is for the next 15 years, making it possible to defer unnecessary version upgrades.”

Isao Shigihara Corporate Planning Division, IT Planning Group Kumagai Gumi Company
Read story
SP Electricity North West
Idemitsu
Clifford Hallam Healthcare (CH2)
Productos Chata
Nibco
iMarketKorea
Kumagai Gumi Company

Additional resources

Stay Supported & In Control with Rimini Support™ for SAP
Brochure
Stay Supported & In Control with Rimini Support™ for SAP
Read Brochure
SAP’s Maintenance Deadlines Are Looming for More Products
Blog
SAP’s Maintenance Deadlines Are Looming for More Products
Scott Hays
Scott Hays
VP, Product Marketing - Support
3 min read

SAP’s end-of-maintenance clock is ticking, and the pressure isn’t limited to ECC and S/4HANA customers. A broad portfolio of SAP products — including Global Trade Services (GTS), Commerce (Hybris) On-premise, BusinessObjects (BOBJ), Business Warehouse (BW) and Business Planning and Consolidation (BPC) — are approaching critical deadlines. Mainstream maintenance for many of these products ends as […]

Read Blog
With ERP, Mission-Critical and Strategic are Two Different Things
Blog
With ERP, Mission-Critical and Strategic are Two Different Things
Luiz Mariotto
Luiz Mariotto
GVP & GM, Global SAP Services
4 min read

A robust and reliable ERP is crucial for medium and large companies from all sectors to have a unified and secure view of data for management and for the company’s daily operations — especially regarding the execution of mission-critical tasks. In today’s business world, with technological evolution and the growing demand for flexibility and efficiency, […]

Read Blog
Tackling Customer Concerns About SAP Support and Cloud Migration
Video
Tackling Customer Concerns About SAP Support and Cloud Migration
Watch Video
Foundry Survey: IT Leaders Express Concern Around SAP Plans for Move to S/4HANA
Research Report
Foundry Survey: IT Leaders Express Concern Around SAP Plans for Move to S/4HANA
Read Research Report
Key Lessons Learned from an SAP Database Guru
Blog
Key Lessons Learned from an SAP Database Guru
Leonardo Gracioli
Leonardo Gracioli
SAP Sr. Support Engineer
3 min read

This blog was originally published in June 2023 and was updated in June 2024  What Brazil-based Leonardo Gracioli loves most about his job as an SAP Database Guru for Rimini Street is the opportunity to learn new things.  “I’m always looking for challenging tasks—something that makes me feel I’m learning something new,” he says. “SAP […]

Read Blog
Say yes to an ERP innovation strategy
Story
Say yes to an ERP innovation strategy

Modern composable ERP gives you the tools and flexibility you need to be true change agents in business.

Read Story
Love It or Leave It: Should You Replace or Modernize Your ERP System?
Blog
Love It or Leave It: Should You Replace or Modernize Your ERP System?
Scott Hays
Scott Hays
VP, Product Marketing - Support
4 min read

As IT leaders look toward the future of their ERP system, they must decide whether to innovate at the edges of the current system or replace it completely.  We’ve all seen those reality home renovation shows where a couple must decide whether to renovate their current home or buy a new one. If the place […]

Read Blog
Sept 30th Deadline
Blog
Third-party Support for SAP: The Gift That Keeps on Giving
Rimini Street Staff
Rimini Street Staff
3 min read

Hand SAP your software support cancellation notice before the September 30 SAP deadline and give yourself the gift of improved ERP support quality this year — and every year.   2020 was a unique year for all, as the world grappled with COVID-19 and the impact it had on personal and professional lives. The pandemic […]

Read Blog

Get unmatched value and results with support for BusinessObjects

Reach out to Rimini Street to discuss how our third-party support solutions for SAP BusinessObjects can prolong your release's lifespan, maximize your ROI and free your team to pursue innovation.

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