The Rimini Smart Path™ is a proven methodology trusted by thousands of leading organizations to deliver real innovation within existing budgets. Easy as 1-2-3, the first step on the Rimini Smart Path is Support.
Rimini Support™ replaces software vendor annual support with Rimini Street’s award-winning third-party software support services, saving clients up to 90% on their total software support costs with up to 15+ years of guaranteed support from the day of signing.
Rimini Support includes customizations, fast Legislature-to-Live™ tax, legal and regulatory updates for over 100 countries, and guaranteed service-level agreements (SLAs) of 10-minutes for priority cases, with an average of less than 2 minutes response time, and an assigned Primary Support Engineer from a team averaging more than 20 years of experience, backed by a team of hundreds of ERP experts.
No more low-value upgrades, no more disruptions – Rimini Support sets you on the fast path to accelerated growth while keeping you secure, compliant and in control.
Watch this video to learn more about the Rimini Smart Path, and what you can expect to gain from Rimini Support.
