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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    Enterprise software support, managed services and innovative Agentic AI ERP solutions
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    • We help you…
      • Transform business processes with Agentic AI
      • Reduce software support costs
      • Avoid low-ROI upgrades/migrations
      • Maximize value of existing ERP
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  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
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    A global leader in enterprise software support and services for mission-critical systems
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Procurement Leaders

Drive IT cost efficiency and procurement ROI

Procurement Leaders

Strategic enterprise support alternative for IT procurement, sourcing leaders

With 90% of the average IT budget going toward ongoing operations and enhancements, IT procurement has a mandate to identify new savings and budget to support funding business transformation initiatives. It is vital to find and understand all options that can help procurement gain leverage and savings in large IT spend categories like ERP and Database software.

Leverage third-party support services to dramatically cut software support costs and drive ROI

Increased internal and external demands require IT procurement organizations to deliver cost savings rapidly in new and innovative ways—and drive IT ROI. Rimini Street independent, third-party support services and comprehensive support solutions can help sourcing and IT procurement teams immediately save 50% on annual ERP and database support fees and up to 90% on total support costs. Rimini Street has helped its clients over $10B to date, enabling them to better focus resources on innovation and strategic initiatives that help enhance competitive advantage and fuel growth.

Learn more about delivering ROI through the procurement function
 Strategic enterprise support alternative for IT procurement, sourcing leaders

Help ensure that ERP upgrades and migrations are business-driven, not vendor-dictated

Rimini Street works with IT procurement services teams to replace software vendor support for enterprise applications and databases, delivering significant annual cost savings and providing the flexibility to upgrade or migrate to a new platform only when there is clear business value and ROI to do so. Don’t upgrade or migrate now just to stay fully supported by the vendor. Rimini Street provides procurement advisory services and world-class support for ERP applications and databases with a seasoned team of experts providing ultra-responsive support, including support for customizations at no extra charge.

Partner with IT to advance the digital agenda and increase C-suite visibility

Continue to grow the relationship between the information technology procurement team and IT team by leveraging Rimini Street to help redirect cost savings to digital innovation and help drive procurement ROI that the C-suite will notice. Working together, procurement and IT can bring the most effective technology and services to bear, both in cost and function. This makes it possible to free up capital plus better focus resources on innovation and strategic initiatives.

Rimini Street Software Support Helps IT Procurement and Sourcing Leaders Cut Costs and Drive ROI

Why Rimini Street

Better model

Companies cannot afford disruption of their mission critical systems and supply chain operations. Rimini Street's unique program offers a breadth of premium features not typically found in software vendor support programs at any price. Our ultra-responsive support program also includes maintenance and strategic services, which is not standard with software vendor support, including expert support for customizations at no extra charge.

Better people

Rimini Street Support Services are led by Primary Support Engineers (PSEs), backed by an always-available network of global experts who average 15 years of professional IT experience. Procurement leaders can be confident in recommending this support alternative for the business.

Better outcomes

The number one issue for most procurement/sourcing organizations today is to reduce total costs and improve cost efficiencies. Save 50% on annual support fees and up to 90% on total support costs by switching to Rimini Street. Fund a digital agenda by freeing up capital and resources today.

Rimini Street Unified Software Services Can Help Drive IT Procurement ROI and C-Suite Visibility

Rimini Street clients include:

Ingram Mikro
Cofco International
DB Insurance Co., Ltd.
Booking.com
Altra
Amerigas
Dover Corporation
Medical Microinstruments, Inc.
Cochlear
Philips
Hitachi Vantara
Cars.com
View All

Additional resources

The Definitive VMware Third-Party Support Checklist
Checklist
The Definitive VMware Third-Party Support Checklist
Read Checklist
Rimini Consult™ Project Snapshot: Multi-System SAP Modernization
Brochure
Rimini Consult™ Project Snapshot: Multi-System SAP Modernization
Read Brochure
SAP ECC Deadlines: When Vendor Deadlines Become Your Strategic Opportunity
Blog
SAP ECC Deadlines: When Vendor Deadlines Become Your Strategic Opportunity
Krista Glantschnig
Krista Glantschnig
Product Marketing Director
4 min read

If you’ve been running SAP ECC for years, you didn’t just deploy software — you made a long-term investment, like purchasing a house you planned to live in. Over time, you made it your own. You customized, extended and optimized it to meet your needs. And today, it still works. It’s stable, reliable and fully […]

Read blog
Rimini Support™ for Infor LN (Baan) ERP
Datasheet
Rimini Support™ for Infor LN (Baan) ERP
Read Datasheet
Rimini Support™ for UKG Workforce Central WFM
Datasheet
Rimini Support™ for UKG Workforce Central WFM
Read Datasheet
Rimini Support™ for QAD ERP System
Datasheet
Rimini Support™ for QAD ERP System
Read Datasheet
Rimini Support™ for MicroStrategy Enterprise Platform (MEP)
Datasheet
Rimini Support™ for MicroStrategy Enterprise Platform (MEP)
Read Datasheet
Using VMware Disruption to Jump-Start I&O Transformation
Analyst Research
Using VMware Disruption to Jump-Start I&O Transformation
Read Analyst Research
Post-SAP Sapphire 2026: What Executives Should Do Next
Blog
Post-SAP Sapphire 2026: What Executives Should Do Next
Krista Glantschnig
Krista Glantschnig
Product Marketing Director
4 min read

SAP Sapphire 2026 recently took place in Orlando, where the company presented its latest strategy and positioning. At the event, SAP doubled down on the shift toward AI-led platforms, reinforced fixed ECC end-of-support deadlines and tightened the commercial linkage between cloud adoption and access to innovation — particularly AI. Many SAP customers now feel even […]

Read blog

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