Enterprise Resource Planning (ERP) systems continue to be the backbone of business operations. Going forward, securely exposing your business-critical data from the underlying ERP system will become necessary to achieve automation, AI and other technologies that thrive on data. However, vendor limitations and processes can hinder agility and efficiency which can negatively impact innovation goals. However, a new path forward is emerging, one that restores power and control back to IT leaders who know their business best and want the full capability of a platform designed for speed, flexibility and innovation.
App Engine for ERP with the ServiceNow AI Platform, is a game-changing software-based utility that enables organizations to move beyond rigid, monolithic ERP structures. This platform creates customized workflows and automations that enhance efficiency, productivity and user satisfaction while laying the groundwork for enterprise AI capabilities.
Below are six reasons why App Engine is the future of enterprise innovation — and how the Rimini Street and ServiceNow partnership can help you achieve Transformation without Disruption™.
1. Complements unique customizations
Customizations are crucial for differentiation and operational performance, but managing customizations can bring its own bit of complexities, such as tech debt which Rimini Street is well-known for its ability to resolve.
With App Engine, organizations can extend the life of their ERP systems without disrupting what already works. Instead of modifying core ERP functions or replacing time-tested systems, businesses can build lightweight, agile applications and workflows that integrate with their existing ERP infrastructure. This approach helps preserve ERP stability while enabling continuous innovation, without disrupting the customizations necessary to the business.
2. Unifies data and workflows across the enterprise
Traditional ERP systems silo data and fragment workflows, but App Engine can help break down these barriers by seamlessly integrating with existing ERP platforms, ServiceNow applications and additional third-party systems.
By creating a single system of action across multiple sources of truth, employees across departments — from finance and procurement to HR and IT — can access real-time insights, automate approvals and collaborate more effectively. This unified approach reduces errors and improves decision-making across the organization.
For IT leaders, this is a significant opportunity to provide organization-wide impact that speeds up efficiency while lowering costs.
3. Accelerates ERP innovation with low-code development
ERP systems can be slow to evolve due to vendor roadmaps and the costs and risks of upgrades. App Engine removes this complexity by providing an intuitive low-code development platform that allows organizations to build, deploy and iterate on modernizing processes and tasks faster than ever.
This speed of development ensures that businesses can keep pace with market changes, streamline operations and continuously improve ERP processes. Whether it’s enhancing financial reporting or optimizing supply chain workflows, App Engine for ERP allows companies to innovate at speed.
4. Empowers users to solve problems faster
Traditionally, ERP development and customizations have been purely IT-driven and needed specialized software knowledge. App Engine democratizes development, enabling business users to collaborate with ServiceNow Platform teams and partners to rapidly create applications that meet their unique needs.
With a low-code/no-code environment, employees can learn how to automate manual tasks, integrate disparate systems and create new workflows without waiting months for concepts to become reality. This means teams can adapt quickly to new business challenges, regulatory requirements and customer demands.
5. Enhances supplier and customer experiences
Modernizing ERP platforms with App Engine isn’t just about improving internal efficiencies — it’s also about improving how businesses interact with their suppliers and customers. The ability to eliminate bottlenecks and improve data visibility allows businesses to strengthen relationships with both suppliers and clients.
With App Engine, organizations can develop self-service portals, automate supplier-onboarding and create real-time dashboards that provide critical insights into supply chain operations. With an interface built on ServiceNow workflows and ERP integrations, can also deliver faster response times, better service levels and an overall better user experience.
6. Creates a future-ready enterprise
App Engine helps expand ERP capabilities today, while also preparing for the future. As organizations increasingly adopt AI tools, App Engine provides the foundation to integrate these capabilities seamlessly.
With a flexible and scalable platform such as the ServiceNow AI Platform for Business, organizations can future-proof and maximize the full value and potential of their ERP investments and customizations while staying ahead of industry trends and unlocking new opportunities for growth.
Take the path to accelerated innovation
The power of App Engine lies in its ability to transform how businesses approach ERP customization and workflow automation. Rather than being constrained by current ERP systems and configurations, organizations can leverage the creativity and insights across the organization to drive meaningful change.
By blending human ingenuity with cutting-edge platform capabilities, businesses can:
- Empower employees to create solutions tailored to their specific needs
- Drive operational excellence by streamlining workflows and automating tasks
- Enhance supplier and customer interactions through better visibility and faster service
- Reduce IT bottlenecks and complement ERP customizations
- Ensure adaptability in a changing business landscape
With App Engine for ERP with the ServiceNow AI Platform, the future of ERP goes beyond software to give teams the tools they need to innovate, accelerate and ideate in ways that drive real business impact.
Are you looking for ways to implement AI-enabled capabilities into your business processes? Learn more about how the Rimini Street and ServiceNow partnership can help you deploy, enhance and manage ServiceNow across your existing ERP platforms.
