For SAP-driven organizations, change management is a cornerstone of business agility — when it works. But customers using SAP’s Change Request Management (ChaRM) tool now face a critical inflection point. Mainstream support for ChaRM is slated to end in 2027, retiring the solution and replacing it with SAP Cloud ALM, which does not offer full feature parity with SAP Solution Manager (SolMan) and lacks a direct migration path from ChaRM, requiring organizations to manage their own transition — often at significant cost.
The good news is that SAP licensees have a smart path forward — one that isn’t dictated by the vendor.
Rimini Street is proud to introduce a new solution for managing SAP changes. Rimini Change™ for SAP is a modern, purpose-built platform designed to streamline and automate SAP change management — empowering organizations to accelerate change delivery, reduce operational risk and realize measurable cost savings.
Why choose Rimini Change for SAP?
Rimini Change for SAP enables organizations to manage SAP changes efficiently, securely and cost-effectively. With rapid deployment — typically within weeks, not months — and seamless integration with leading ITSM tools such as Jira and ServiceNow. Rimini Change supports both on-premises and hybrid SAP environments, providing flexibility as SAP landscapes evolve. For organizations planning ahead, Rimini Change offers a simple, reliable way to modernize change management, increase productivity and drive stronger ROI.
Key benefits
Rimini Street’s change management solution delivers clear advantages for organizations managing SAP environments:
- Accelerate change delivery: Automation speeds up SAP changes by reducing manual effort, time and costs, freeing up talent for high-priority initiatives.
- Minimize risk: Prevent unauthorized changes and costly downtime with rapid, safe deployments to production, mitigating potential risk.
- Simplify auditing: Comprehensive documentation and end-to-end traceability support faster troubleshooting, straightforward audits and stronger compliance.
Solution highlights
With Rimini Change for SAP, clients can look forward to:
- A central dashboard for monitoring and approving SAP transports
- Automated workflows with built-in quality checks
- Seamless integration with leading ITSM tools (Jira, ServiceNow and Freshservice)
- End-to-end documentation for audit readiness and governance
What sets Rimini Change apart?
Rimini Change offers a future-ready solution that decouples change management from SAP support contracts, helping organizations maintain control, reduce costs and meet compliance requirements.
Unlike SAP’s ChaRM tool, which will receive no further development due to the vendor discontinuing support for it and the broader SolMan product, Rimini Change will introduce new, ongoing capabilities that clients can leverage. Further, while SAP Cloud ALM only offers a partial replacement for ChaRM, Rimini Change serves as a full, reliable and feature-rich alternative, delivering:
- A high level of automation with fewer manual steps and errors to increase efficiency
- Integrated quality checks to minimize risks in deployments and secure approval processes
- Monitoring and reporting, along with audit trails and history, for full transparency across all transports
- Fast implementation — no lengthy projects or external consulting needed
The Rimini Change solution’s open API also enables integration with leading ITSM platforms, and its intuitive web interface simplifies administration for SAP Basis teams. Automated migration from ChaRM ensures accuracy and consistency, while robust auditing and traceability support governance and compliance needs.
Proof in the form of client success
Clients are already realizing measurable value from Rimini Change for SAP. Previously offered as part of the Rimini Watch™ suite, Rimini Change for SAP is now available as a standalone solution that helps organizations meet critical compliance requirements, prevent the risk of unplanned SAP downtime and increase transparency through comprehensive documentation.
According to Theresa Szoke, Vice President of Information Technology, GE Lighting, a Savant Company, “There was a real partnership in helping our teams work through how it needed to be designed for us, how to get all of our historical documents migrated over and how we utilize and manage it afterwards. Rimini Street made it easy for our team to make the change from ChaRM to Rimini Change for SAP. We were able to maintain quality in internal processes and have real cost savings to support our transformation agenda.”
Ready to transform your SAP change management?
As SAP’s SolMan and its ChaRM tool approach end of mainstream support in 2027, organizations face critical decisions about their SAP change management strategy. Rimini Change for SAP addresses these challenges head-on, providing a robust, future-ready alternative that’s easy to deploy and maintain.
If you’re eager to see how change management can be transformed into a better, faster and easier process, visit https://www.riministreet.com/solutions/support-services/sap-change-management/ to discover how Rimini Change for SAP can help your organization regain cost control and contract independence, minimize risk and achieve measurable business results — all while ensuring you’re future-ready beyond 2027.
