Third-party Support for SAP: The Gift That Keeps on Giving
Hand SAP your software support cancellation notice before the September 30 SAP deadline and give yourself the gift of improved ERP support quality this year — and every year. 2020 was a unique year for all, as the world grappled with COVID-19 and the impact it had on personal and professional lives. The pandemic […]
Who is Really Benefitting from the Oracle Continuous Innovation Model?
Analyzing the impact of the Oracle Continuous Innovation Model on PeopleSoft licensees In an apparent attempt to alleviate upgrade fatigue among licensees, the Oracle “continuous innovation” model was rolled out in 2013 with PeopleSoft. The model has since been expanded across its applications portfolio. The model supposedly eliminates disruptions from major upgrades, lets licensees pick […]
Creating A Customer Experience Devoid of Downtime
Third-Party Maintenance for SAP Helps T-Mobile Enhance Customer Experience and Reliability “Remaining connected to family, friends, and customers is incredibly important, especially in these times” states Erik LaValle, senior director of product and technology at T-Mobile. “Our customers need to know that they can rely on us 100% of the time.” The host of […]
Oracle Licensing Compliance: Get More Leverage in Your Oracle Relationship
”Thomas Jefferson said that eternal vigilance is the price of liberty. It seems that the same is true when dealing with Oracle licensing.” — Dan Woods, Early Adopter Research If your ERP software is Oracle, you’re in a business relationship with Oracle. How would you say the relationship is going? Great products at a […]
Retail IT Trends: Retailers Continue to Lead Digital Transformation, Post-Pandemic — And by Necessity
CIOs: Note These 7 Retail Trends as You Advise the Business on IT Investments The COVID-19 pandemic significantly disrupted the world of retail necessitating accelerated digital transformation. Retailers around the globe were forced to rapidly reassess business models and operations to serve a customer base that was newly offsite and hands-free. Like many retail IT […]
Global Survey Results: CFOs Weigh in on Enterprise Digital Transformation and IT Spending Priorities
When it comes to helping right the ship in times of business turbulence, CFOs play a critical role. They partner closely with the CEO to refine business strategy and with the CIO on implementing enterprise digital transformation to quickly defend against the disruption. An important component of the CFO/CIO partnership during crisis management is prioritizing […]
Understanding the RISE with SAP Platform — and Proceeding with Caution
Many witnessed the great success SAP experienced during its heyday, driven by its strategic focus on business processes running on its precision-engineered software. This led to many of the largest companies in the world leveraging SAP for their back-office functions. As a result, SAP accumulated an enviable customer base of more than 40,000 companies. Now […]
IDG Survey: Navigating the Future of SAP
New IDG survey report explores how IT leaders are accelerating innovation while maximizing SAP investments IT leaders are feeling pressure on all sides. The business wants IT to accelerate innovation to take advantage of technologies such as big data, AI, and IoT. The budget dictates a fine balance between maximizing ROI from existing IT investments […]
Licensees Extending Life of Oracle EBS ERP with AMS, IaaS, and Third-Party Support
2020 Survey Results: Analysis of Global Oracle EBS Licensee Behavior Many Oracle E-Business Suite (EBS) licensees today recognize that the software vendor’s dictated support roadmap is an expensive one and following it rarely enhances competitive advantage. It can lead to spending as much as 90% of the IT budget on daily operating costs, leaving […]
