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Dear SAP Support — I’ve Met Someone Else
4 min read
Dear SAP Support — I’ve Met Someone Else
Scott Hays
Scott Hays
Sr. Product Marketing Director
Rimini Street
4 min read

I don’t think we should see each other anymore. It’s not you; it’s me. Actually, on second thought, it’s mostly you. Our relationship started as expected, but we’ve grown apart. We now want different things. Let me explain. You’ve changed It used to be that my annual maintenance fee got me support, maintenance, and new […]

With Oracle Sustaining Support, What You Don’t Know Can Hurt You
3 min read
With Oracle Sustaining Support, What You Don’t Know Can Hurt You
Rimini Street Staff
3 min read

Oracle claims their Lifetime Support Policy lets IT organizations “enjoy continued peace of mind,” but that may only hold true if you’re committed to staying current with major product releases. If your software version is five years or older, you’re more likely to feel you’re going out of your mind when you discover the true […]

Now Is Your Chance to Switch to Third-Party Support for SAP and Use the Savings to Accelerate Innovation
3 min read
Now Is Your Chance to Switch to Third-Party Support for SAP and Use the Savings to Accelerate Innovation
Luiz Mariotto
Luiz Mariotto
GVP, SAP Product Management
3 min read

The end of September often comes abruptly for SAP customers struggling with the costs and restrictions inherent in the vendor’s support contracts. September 30, 2024 is the deadline for informing SAP that you are considering terminating those contracts for the coming calendar year. You can later choose to stay with SAP support, but if you […]

What is Oracle Sustaining Support? Breaking the Cycle of Eroding Oracle Support
3 min read
What is Oracle Sustaining Support? Breaking the Cycle of Eroding Oracle Support
Brian Jones
Brian Jones
Senior Director, Product Marketing
Rimini Street
3 min read

Software support contracts generally do not age well. It seems to be part of the modern vendor playbook to discourage you from using your customized, paid for software, so they cut back on support services. Meanwhile, you’re expected to progressively pay more for less support. Worse, if you’re in this type of situation, you probably […]

Is an Integrated ERP Suite or a Composable ERP Strategy Right for You?
5 min read
Is an Integrated ERP Suite or a Composable ERP Strategy Right for You?
Eric Helmer
Eric Helmer
SVP & Chief Technology Officer
5 min read

A composable ERP strategy is gaining traction among IT leaders Today’s business climate is rife with economic uncertainty that is causing IT leaders to do more with less while still innovating to support the business. It’s a seemingly impossible dilemma: how to use innovation to drive business outcomes while being restrained by a reduced budget? […]

IT Hero: SAP Database Guru
3 min read
IT Hero: SAP Database Guru
Leonardo Gracioli
Leonardo Gracioli
SAP Sr. Support Engineer
3 min read

What Brazil-based Leonardo Gracioli loves most about his job as an SAP Database Guru for Rimini Street is the opportunity to learn new things. “I’m always looking for challenging tasks—something that makes me feel I’m learning something new,” he says. “SAP is a big company, and its systems are very complex. Being an SAP guru […]

Managed Services Projections Increase Through 2023
2 min read
Managed Services Projections Increase Through 2023
Ken Giffin
Ken Giffin
2 min read

Spiceworks Ziff Davis (SWZD) surveyed more than 1,400 IT professionals from North America, Europe, Asia, and Latin America to determine how recent economic events and inflation are impacting organizational plans to invest in technology in the upcoming year. The results of that research formed the 2023 State of IT report. In this report, the news […]

IT Hero: Oracle Database Services Manager
3 min read
IT Hero: Oracle Database Services Manager
Mark Smith
Regional Manager, Oracle Support
3 min read

The Data Base Services Job Involves Complex Problem Solving For Mark Smith, a regional manager for Oracle database services on the Rimini Street team, the work day is all about complex problem solving. His Oracle Support Team helps more than 1,500 clients across all industries in eastern and central North America and in Latin America […]

Technology Productivity: Applying the Deep Work Model
3 min read
Technology Productivity: Applying the Deep Work Model
Ken Giffin
Ken Giffin
3 min read

In the recent Harvard Business Review article, “Beware of a Culture of Busyness,” author Adam Waytz describes how corporate culture has evolved from valuing what is produced to valuing how busy employees are. In this article, we examine how overvaluing time affects businesses and how applying the deep work model can help increase technology productivity. […]