Challenges: Oracle’s upgrades weren’t of business value to Queensland University of Technology (QUT) and risked substantial business disruption. Coupled with the time and expense of quarterly patches, QUT sought a better Oracle support option that was more aligned with its own IT roadmap and delivered a higher level of service.

Rimini Street Solution:

With Rimini Street independent, third-party support for Oracle ERP, QUT not only saved up 90% in total support costs, but also gained 24/7/365 global support with an SLA of 10 minutes or less. Additionally, it leverages Rimini Street Advanced Application and Middleware Security solution and Rimini Street Advanced Database Security for enhanced protection of its Oracle assets.

Client Results:

  • Saved up to 90% on Oracle ERP support costs to reinvest in future innovation projects.
  • Enhanced security with proactive virtual patching to reduce vulnerabilities and burden on staff.
  • Support for custom code and performance support not available from Oracle and more control over IT roadmap.
Client Profile
Queensland University of Technology (QUT) is a leading Australian University based in Brisbane, Queensland. Home to nearly 50,000 students, it is providing real-world infrastructure, learning and teaching, and graduate skills to the next generation of change-makers. It is a front-running Australian university providing real-world learning experiences and research, being a global leader in areas such as robotics and business process management.
Brisbane, Queensland, Australia
Oracle E-Business Suite and 12.1.3; Oracle Database 12.2; Oracle Fusion Middleware including WebLogic and SOA Suites; Advanced Database Security; Advanced Application and Middleware Security powered by Waratek.
Technology Platforms
Oracle Database, Weblogic

Get started now.

Contact us to learn more.