Challenges: Oracle’s upgrades weren’t of business value to Queensland University of Technology (QUT) and risked substantial business disruption. Coupled with the time and expense of quarterly patches, QUT sought a better Oracle support option that was more aligned with its own IT roadmap and delivered a higher level of service.
Rimini Street Solution:
With Rimini Street independent, third-party support for Oracle ERP, QUT not only saved up 90% in total support costs, but also gained 24/7/365 global support with an SLA of 10 minutes or less. Additionally, it leverages Rimini Street Advanced Application and Middleware Security solution and Rimini Street Advanced Database Security for enhanced protection of its Oracle assets.
Client Results:
- Saved up to 90% on Oracle ERP support costs to reinvest in future innovation projects.
- Enhanced security with proactive virtual patching to reduce vulnerabilities and burden on staff.
- Support for custom code and performance support not available from Oracle and more control over IT roadmap.
Relevant Stories
Esteemed U.S. University Delivers Cutting-Edge Services by Self-Funding a Transition to the Cloud
University Sets Its Own Technology Curriculum, Majoring in Digital Innovation and Security
How The University of Auckland re-invested in innovation by switching to Rimini Street
The University of Auckland supports 1,200 applications and more than 5,000 staff with its ERP solution, but wanted to reposition its ongoing support and maintenance expenses into funding initiatives for growth. Find out how the organisation managed to do so by switching to Rimini Street for its support and maintenance requirements.
Rimini Street Advanced Application and Middleware Security
Zero-day protection for Oracle and SAP applications and middleware
Understanding Comprehensive Database Security
You Own Your Data: Protect It with a Formal Database Security Program
Rimini Street Advanced Database Security
Rimini Street Advanced Database Security is a next-generation database security solution enhanced with technology from McAfee that protects databases from known and unknown vulnerabilities by monitoring and analyzing database memory, and blocking attempted attacks using virtual patching before they reach the database.
