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Superior Uniform Group Switches to Rimini Street Support for its SAP Platform

Leading uniform provider relies on customized SAP ERP and finds no business case to upgrade to S/4HANA

LAS VEGAS, September 7, 2017Rimini Street, Inc., a global provider of enterprise software products and services, and the leading independent support provider for Oracle and SAP software products, today announced that Superior Uniform Group (NASDAQ: SGC), one of America’s foremost providers of fine uniforms and image apparel, has switched to Rimini Street support for its SAP ECC 6 system and SAP’s Apparel and Footwear Solution (AFS) module. Superior Uniform has been running SAP for nearly two decades, and over that time, developed a customized system which was not fully supported by the original vendor. In addition to significant cost savings realized by switching to Rimini Street, Superior Uniform now receives more comprehensive support, including support for all of its customizations at no additional cost; and the company can continue to run its robust, stable SAP environment for a minimum of 15 years without a required upgrade.

No Business Case for S/4HANA

Superior Uniform did not consider a move to S/4HANA because SAP’s Fashion Management Solution (FMS) for S/4HANA does not provide the same robust functionality as its current, customized AFS. For example, one of the more complex customizations for Superior Uniform’s system is their product substitution process. Through this process, separate apparel-related instructions, such as dimension data and logo ID, are provided to the warehouse for specific products; this customized process has enabled Superior Uniform to provide their customers with more timely order fulfillment. And with its existing mature and stable SAP environment, Superior Uniform did not see the value in conducting a major reimplementation as it would be disruptive to its business processes, potentially impacting its revenue, and there was no clear ROI.

“There is no need for us to migrate to S/4HANA as it does not offer the comparable functionality we need today. Because of this we were looking to maintain our current SAP ERP as our system of record, and after reviewing Rimini Street’s service model and completing reference calls with companies who were also running AFS, it was a no-brainer,” said Mark Decker, CIO, Superior Uniform. “The funds we have liberated are a great contribution back to the business. Superior Uniform is a public company, and our executives appreciate the impact these savings have on our earnings per share. Additionally, the support we receive from Rimini Street is head and shoulders above anything we received from SAP.”

As with all Rimini Street clients, the Superior Uniform team is assigned a dedicated Primary Support Engineer (PSE) who is available 24/7/365 to address any support issues. Each dedicated PSE has an average of 15 years’ experience in SAP applications and technologies. Additionally, all clients receive the Company’s industry-leading SLA guaranteeing a 15-minute response time for critical cases.

“As with many SAP clients, Superior Uniform has determined that its current, robust SAP ERP release more than meets its business requirements and does not find a justification to commit the significant cost, resources and time required to re-implement on S/4HANA,”said Seth Ravin, Rimini Street CEO.  “Superior Uniform came to us initially for the cost-savings and quickly realized that our premium service model, which included support for their critical customized code at no additional cost and provided by a dedicated support engineer, was far superior to what they had experienced from the software vendor. Today, we are helping clients around the world reallocate substantial funds from their current enterprise software systems to more strategic initiatives that support growth and competitive positioning, and maximize the value of their existing IT investments.”

For additional information on support services available to SAP licensees, please go here.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. To date, more than 3,500 Fortune 500, Fortune Global 100, midmarket, public sector and other organizations from a broad range of industries have relied on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit http://www.riministreet.com, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn.

Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “may,” “should,” “would,” “plan,” “intend,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “seem,” “seek,” “continue,” “future,” “will,” “expect,” “outlook” or other similar words, phrases or expressions. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, the duration of and economic, operational and financial impacts on Rimini Street’s business of the COVID-19 pandemic, as well as the actions taken by governmental authorities, clients or others in response to the COVID-19 pandemic; catastrophic events that disrupt Rimini Street’s business or that of its current and prospective clients, changes in the business environment in which Rimini Street operates, including inflation and interest rates, and general financial, economic, regulatory and political conditions affecting the industry in which Rimini Street operates; adverse developments in pending litigation or in the government inquiry or any new litigation; Rimini Street’s need and ability to raise additional equity or debt financing on favorable terms and Rimini Street’s ability to generate cash flows from operations to help fund increased investment in Rimini Street’s growth initiatives; the sufficiency of Rimini Street’s cash and cash equivalents to meet its liquidity requirements; the terms and impact of Rimini Street’s outstanding 13.00% Series A Preferred Stock; changes in taxes, laws and regulations; competitive product and pricing activity; difficulties of managing growth profitably; the customer adoption of Rimini Street’s recently introduced products and services, including its Application Management Services (AMS), Rimini Street Advanced Database Security, and services for Salesforce Sales Cloud and Service Cloud products, in addition to other products and services Rimini Street expects to introduce in the near future; the loss of one or more members of Rimini Street’s management team; uncertainty as to the long-term value of Rimini Street’s equity securities; and those risks discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on August 5, 2020 and as updated from time to time by other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication.

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Rimini Street, Inc.

+1 925 523-7636 dpohl@riministreet.com
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