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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
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eBook

The Comprehensive Guide to Independent, Third-Party Support Services for Enterprise Software

Download now
The Comprehensive Guide to Independent, Third-Party Support Services for Enterprise Software

ERP vendors have changed. Software vendors once delivered functionality, integration, and usability improvements with each upgrade. Today, they are so seemingly focused on developing cloud-based services that they no longer deliver noticeable value to legacy ERP systems. Meanwhile, the pace of technology doesn’t stop, and uncertainty abounds. You’re probably under the gun to shift resources from routine operations to innovation while facing shrinking budgets.

To avoid software vendor-dictated migrations to maintain support and to keep operating systems functioning at peak performance, organizations are making the move to independent, third-party support for ERP systems like Oracle and SAP. To see if independent, third-party support is right for you, this guide answers common questions and provides an overview of factors to consider.

In this comprehensive guide, you’ll learn how to:

  • Gain the service, savings, and strategic flexibility needed to follow a business-driven IT roadmap.
  • Turn the 20-22% of software license costs spent annually on vendor support into savings — up to 90% in total cost savings.
  • Access more responsive, follow-the-sun support for critical issues resulting in less time troubleshooting and more time to innovate.
  • Avoid innovation-hampering software vendor roadmaps and get more life out of your enterprise software investments.
OSG Corporation
Federation University
Technical Support for Oracle Helps Pan Ocean Navigate the Future
MYOB
SCEE Electrical Ltd
Bumhan Mecatec
GRP
Mercury NZ
Standard Foods Corporation
Korean Air
Sodastream
Ricoh
View All

Additional resources

Rimini Street in Manufacturing
Video
Rimini Street in Manufacturing
Watch Video
The Cost of Staying on Oracle Support
Video
The Cost of Staying on Oracle Support
Watch Video
Achieving Better Business Outcomes with Composable ERP
Video
Achieving Better Business Outcomes with Composable ERP
Watch Video
Demystifying the Misperceived Risks of Third-Party Support
Video
Demystifying the Misperceived Risks of Third-Party Support
Watch Video
The Benefits of One End-to-End Software Support Partner
Video
The Benefits of One End-to-End Software Support Partner
Watch Video
How Rimini Street Supports Retailers
Video
How Rimini Street Supports Retailers
Watch Video
What’s Changed? The Value of Oracle EBS 12.2 Updates with Frank Reneke
Video
What’s Changed? The Value of Oracle EBS 12.2 Updates with Frank Reneke
Watch Video
Rimini Street in Energy, Utilities and Resources Industries
Video
Rimini Street in Energy, Utilities and Resources Industries
Watch Video
Rimini Support™ for VMware® with Rodney Kenyon, SVP, Global Support Solutions
Video
Rimini Support™ for VMware® with Rodney Kenyon, SVP, Global Support Solutions
Watch Video

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