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Video

Global Food Retailer, Carrefour, Reports “Total Satisfaction” with Rimini Support™ for Oracle

Global Food Retailer, Carrefour, Reports “Total Satisfaction” with Rimini Support™ for Oracle

B SMART TV welcomes Rimini Street’s Emmanuelle Hose and Nicolas Forgues, EVP and Chief Technology Officer at Carrefour, a leading global food retailer with an annual revenue of €90.8 billion (2022).

In this interview, Hose and Forgues discuss how Rimini Support for Oracle helped Carrefour achieve their strategic goals:

  • Enable innovation
  • Reallocate people, time, and money to high value initiatives
  • Remove dependence on Oracle

Forgues explains how the Rimini Street value proposition aligns with changing mindsets regarding software vendor support. He also credits Rimini Support for helping Carrefour gain flexibility, reinvest funds to transform its hypermarkets, and reduce database TCO by almost 70%.

Within months, Forgues reports “total satisfaction,” both financial and operational, with Rimini Street.

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“

By following our own roadmap with Rimini Street support, we’ve prioritized meaningful digital advancements over unnecessary updates.”

– Go Harada, General Manager, Information Technology
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Featured clients
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It’s been stress-free. I can go home without worrying about whether my staff will be able to handle ongoing support. When we need support, I know we can rely on Rimini Street.”

– Andrew Matheson, Head of Operations and Automation
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Featured clients
Featured clients
“

The technical support that Rimini Street provides for Oracle enables us to quickly resolve system issues and stay on top of the latest technology trends.”

– Dong Hoon Park, Head of IT Department
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