Compare Rimini Support™ vs SAP support
Support Features |
Rimini Support ™ |
SAP Support |
|---|---|---|
Support Services |
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Repository and documentation fixes |
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Operational and configuration support |
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Installation and upgrade support |
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Named, regional primary support engineer with an average of 15 years of experience |
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Account management services |
|
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10-minute guaranteed response SLA for P1 critical cases with 2-hour update communications |
|
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Full support with no required upgrades |
|
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Performance support |
|
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Interoperability and integration support |
|
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Full support of current release for at least 15 years from contract date |
|
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Strategic Services |
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Technical, functional and application roadmap advisory services |
|
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Cloud advisory services |
|
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License advisory services |
|
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Security advisory services |
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Interoperability and integration advisory services |
|
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Monitor and health check advisory services |
|
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Impact on Resources |
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Significant reduction in operating costs (budget, people, time) |
|
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Independence from vendor-dictated roadmap |
|
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Maintenance deadlines for key SAP products
Product |
Version/Release |
End of Mainstream
|
|---|---|---|
SAP ECC and Business Suite |
||
SAP ERP (ECC 6.0) |
EHP 0-5 (Enh. Pk 0-5) |
12/31/2025 |
SAP ERP (ECC 6.0) |
EHP 6-8 (Enh. Pk 6-8) |
12/31/2027 |
SAP CRM (Customer Rel' Mgmt) |
7.0 (Business Suite 7) |
12/31/2027 |
SAP SCM (Customer Rel' Mgmt) |
7.0 (Business Suite 7) |
12/31/2027 |
SAP SRM (Customer Rel' Mgmt) |
7.0 (Business Suite 7) |
12/31/2027 |
SAP NetWeaver Platform |
7.5 |
12/31/2027 |
SAP S/4HANA |
||
SAP S/4HANA |
Finance Add-on 1503/1605 |
12/31/2025 |
SAP S/4HANA |
2020 |
12/31/2025 |
SAP S/4HANA |
2021 |
12/31/2026 |
SAP S/4HANA |
2022 |
12/31/2027 |
SAP S/4HANA |
2023 |
12/31/2030 |
Other |
||
SAP BusinessObjects BI |
4.3 (BI Platform) |
12/31/2026 |
SAP BusinessObjects BI |
2025 (new release) |
12/31/2027 |
SAP Business Warehouse |
7.5 (NetWeaver BW) |
12/31/2027 |
SAP BW/4HANA |
1.0/2.0 (initial releases) |
12/31/2025 |
SAP BW/4HANA |
2021 (latest release) |
12/31/2027 |
SAP BPC (Plan & Consolidation) |
10.1 (Microsoft Platform) |
6/30/2026 |
SAP BPC |
10.1 (NetWeaver Platform) |
12/31/2027 |
SAP BPC |
11.1 (for SAP BW/4HANA 2.0) |
12/31/2025 |
SAP BPC |
2021 (for SAP BW/4HANA 2021) |
12/31/2027 |
SAP Global Trade Services |
11 |
12/31/2025 |
SAP Solution Manager |
7.2 (current version) |
12/31/2027 |
SAP Commerce |
(Hybris) On-premise 2205 |
7/31/2026 |
SAP HANA (Database) |
2.0 SPS05 (Long-term Support) |
12/31/2025 |
SAP HANA (Database) |
2.0 SPS07 (latest LTS) |
4/30/2028 |
Additional resources
If you’re running SAP ECC, Business Suite or on‑premises S/4HANA, you’re not imagining the rising pressure. SAP’s own lifecycle policy brings mainstream maintenance for ECC and Business Suite products to an end between 2025 and 2027, with S/4HANA approaching similar deadlines shortly after — pushing many organizations toward the costly Customer‑Specific Maintenance program with reduced […]
CIOs are no strangers to ambiguity, as constant technology shifts, evolving board expectations and unrelenting pressure to modernize are all part of the job. But few developments have triggered more confusion than SAP S/4HANA 2602 — the February 2026 update delivered exclusively to SAP Cloud ERP Public customers. What’s fueling the uncertainty isn’t the release […]
Rimini Support™ for SAP helps French brake parts manufacturer avoid unwanted move to RISE with SAP, strengthen security and compliance readiness and reinvest freed capital into R&D and modernization initiatives LAS VEGAS – March 3, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider […]
South Korea’s leading paper manufacturer cuts SAP ECC and Oracle Database maintenance costs with Rimini Support™, freeing up funds and team focus for AI-driven innovation and growth LAS VEGAS – February 25, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for Oracle, SAP […]
Adopting a composable ERP strategy with the support of Rimini Street, Cubic maintains SAP ECC as a stable core while pursuing modernization and automation initiatives across its broader application landscape — without the need for costly, disruptive upgrades LAS VEGAS – February 18, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI […]
Leading South Korean lifestyle brand turns to Rimini Support™ for its Oracle and SAP enterprise systems to achieve cost savings, improve quality and responsiveness and fund innovation LAS VEGAS – February 3, 2026 – Rimini Street, Inc., (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for Oracle, […]
British energy provider reduces overhead costs and eliminates recurring SAP issues by leveraging Rimini Street’s deep ERP expertise and optimization solutions LAS VEGAS – Jan 06, 2025 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, managed services and Agentic AI ERP innovation solutions, and the leading third-party support provider […]
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