Expertise in Field Service Management
Rimini Street has a deep knowledge of technologies that power companies who provide field services. We offer consulting and software support services to field service providers designed to grow the customer relationship through multi-channel data collection, delivery of innovative field service operations, and elevation of “customer experience” using creative demand generation and customer support strategies.
Salesforce Field Service Management
Combine the Dispatch and Technician functions with uninterrupted customer data flow across both Salesforce Sales & Service clouds. We provide consulting and support for:
- Mobile productivity
- Scheduling & dispatch
- Asset & knowledge management
Visit Salesforce.com to learn more about Salesforce Field Service Management
Energy & utilities
Telecommunications
Retail
Manufacturing
Additional resources
Salesforce has the potential to transform your business. However, SaaS can sometimes be misunderstood as simple — fast to set up and easy to manage and maintain. In reality, that couldn’t be further from the truth. Misunderstanding the complexity of a SaaS platform as powerful as Salesforce can lead to a lower ROI than expected. […]
Salesforce customers are drowning in opportunity – a good problem to have. In most cases, the challenge they have with Salesforce is not that it is rigid or limited, like the enterprise software of the past, but that it is so flexible and ever-evolving that they worry they aren’t extracting all the value from it […]
If you’ve been feeling the weight of navigating the new VMware support landscape after the Broadcom acquisition, you’re not alone. With sweeping changes to licensing, support structures and product bundles, IT leaders are finding it more challenging than ever to get a clear, direct line to the support their organizations need. In this blog, you’ll […]