Software support expertise aligned to your unique roadmap
Avoid being locked-in to the vendor’s roadmap and stop paying for unwanted upgrades. Instead, save big with Rimini Support™ for SAP BusinessObjects, craft your own IT roadmap aligned to business priorities, and fund innovation with your existing budget. We will fully support your BusinessObjects release — including customizations and all tax, legal, and regulatory updates — for 15+ more years from the time you switch to us, without expensive upgrades.
Our global, 24/7/365 support is led by Primary Support Engineers who average 20+ years of experience. And while we guarantee a response time of 10 minutes for critical P1 issues, our average response time for P1 and P2 issues is under 90 seconds.
Our comprehensive support services can help you:
- achieve your strategic, operational, and financial goals
- save up to 90% on your total current SAP BusinessObjects support costs
- extract greater value from your technology investments
- proactively secure your enterprise software ecosystem
full-time staff engineers across 21 countries
savings on total support costs
in estimated total client savings since 2005
overall average client satisfaction rating
Managed services that improve efficiency and enable innovation
With Rimini Manage™ for SAP, we can take on your day-to-day IT service management, help reduce complexity, and improve operational efficiency. We have deep expertise in supporting complex applications such as SAP BusinessObjects, so while we manage and improve your existing environment, your IT team is free for higher-value projects.
The benefits of Rimini Manage™ for SAP include:
- an always-on global network of senior-level software engineers
- human-first expertise empowered by AI service insight and automation
- fast incident resolution and reduced project backlogs
- root cause analysis to prevent incident recurrence
- an unlimited ticket model from a broad catalog of services
- the flexibility to your fill IT skills gaps seamlessly
- predictable billing

Benefits of partnering with Rimini Street
Chart your roadmap
Innovate around
existing systems
Enable business stakeholders
Become an employer of choice
SAP BusinessObjects product lines we support
Keep your existing licensed software and release updates, even if you have not deployed them yet. Then implement them on your own schedule, as business needs arise, free from the constraints of SAP’s BusinessObjects roadmap and support timing.
BusinessObjects Platform
Enterprise Performance Management (EPM)
Featured clients


Rimini Street took the time to listen and learn about my environment, giving me clarity and peace of mind knowing what the outcome would be and how it would improve my operations.”
– Nav Pillai, Chief Information Officer

Rimini Street has helped us to maximize the lifespan of our SAP system and to avoid unnecessarily spending money on upgrades. We’ve been able to redirect those funds into acquisitions and developing new products. We’re now spending money on growing NIBCO, not just keeping the lights on.”
– Jeff Miller, Director, Business Relationship Management

Once executive management saw the savings we were able to generate, they approved many projects that were previously on hold because of budgetary constraints.
Don’t get stuck with the status quo: Don’t close your eyes or fear making a change. Exploring the unknown led us to Rimini Street, and the whole company has benefited.”
Rimini ONE™
Our end-to-end solutions for SAP BusinessObjects include expert, integrated application and database support, software security, managed services, and professional services from a single, proven partner.

Additional resources


A robust and reliable ERP is crucial for medium and large companies from all sectors to have a unified and secure view of data for management and for the company’s daily operations — especially regarding the execution of mission-critical tasks. In today’s business world, with technological evolution and the growing demand for flexibility and efficiency, […]




This blog was originally published in June 2023 and was updated in June 2024 What Brazil-based Leonardo Gracioli loves most about his job as an SAP Database Guru for Rimini Street is the opportunity to learn new things. “I’m always looking for challenging tasks—something that makes me feel I’m learning something new,” he says. “SAP […]

Modern composable ERP gives you the tools and flexibility you need to be true change agents in business.


Rimini Street
As IT leaders look toward the future of their ERP system, they must decide whether to innovate at the edges of the current system or replace it completely. We’ve all seen those reality home renovation shows where a couple must decide whether to renovate their current home or buy a new one. If the place […]

Hand SAP your software support cancellation notice before the September 30 SAP deadline and give yourself the gift of improved ERP support quality this year — and every year. 2020 was a unique year for all, as the world grappled with COVID-19 and the impact it had on personal and professional lives. The pandemic […]


Let's start a conversation
How can Rimini Support for SAP BusinessObjects help you meet your goals?