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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    Enterprise software support, managed services and innovative Agentic AI ERP solutions
    See what we do
    • We help you…
      • Transform business processes with Agentic AI
      • Reduce software support costs
      • Avoid low-ROI upgrades/migrations
      • Maximize value of existing ERP
      • Self-fund innovation in budget
      • Enable enterprise-wide AI & automation
      • Develop strategic IT roadmaps
      • Augment staff to fill tech skills gaps
      • See all objectives
    • Our unique approach
      • Agentic AI ERP
        • Rimini Agentic UX™
        • Rimini Govern™ for AI
      • Rimini Smart Path™
        • Support
        • Optimize
        • Innovate
    • Support and services
      • Agentic AI ERP solutions
      • Agentic governance solutions
      • Enterprise software support
      • Managed services
      • Professional services
      • Security solutions and services
      • Unified support and services
      • Interoperability services
      • Monitoring and health check services
      • Change management and release control
      • Global tax, legal and regulatory update services
      • License advisory services
      • See all support and services
  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
    See all software we support
    • Oracle
      • Oracle E-Business Suite
      • Oracle Database
      • Hyperion
      • JD Edwards
      • Fusion Middleware
      • See all Oracle
    • SAP
      • SAP ECC and Business Suite
      • SAP S/4HANA
      • SAP HANA Database
      • SAP BusinessObjects
      • SAP ASE (Sybase) Database
      • SAP cloud products
      • See all SAP
    • VMware
      • vSphere
      • vSAN
      • vCenter
      • Horizon
      • ESXi Hypervisors
      • Aria Operations
      • See all VMware
    • Open-source databases
    • Microsoft
    • IBM
    • ServiceNow
    • Salesforce
    • Workday
    • Dayforce
    • And more
  • Industries
    Tailored solutions and strategic expertise for your industry’s unique challenges.
    • Manufacturing
    • Telecom
    • Retail
    • Financial services
    • Energy, utilities and resources
    • Government
    • See all industries
  • Success stories
    Real-world stories of how clients have achieved profitability and competitive advantage
    • By industry
    • Business & professional services
    • Education
    • Energy & utilities
    • Government
    • Healthcare
    • Hospitality
    • Manufacturing
    • Media & entertainment
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    • Technology
    • Transportation & logistics
    • Wholesale & distribution
    • See all success stories
  • Resources
    Library of tools and insights to keep you on the Smart Path™ toward IT success
    • Blogs, videos, eBooks & more
      • All content
      • By topic
        • Agentic AI ERP
        • Cost savings
        • Cloud transformation
        • IT modernization
        • ERP support
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        • All others
      • By software supported
        • Oracle
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    • Savings and cost calculators
      • Savings calculator
      • Oracle savings calculator
      • SAP ECC savings calculator
      • S/4HANA Savings Calculator
      • SAP savings calculator
      • VMware renewal estimator
    • Watch our IT experts in action
    • What is Third-Party Support?
  • Company
    A global leader in enterprise software support and services for mission-critical systems
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Contact us

Self-Fund IT Innovation with Your Existing Budget

Shift spending from maintenance to strategic initiatives by partnering with the global leader in third-party support. Reclaim your IT budget and invest in higher-value programs for competitive advantage and growth.

Request a call
Self-Fund IT Innovation with Your Existing Budget

Unlock resources to drive IT innovation now

IT departments face increasing demands from business leaders to focus on strategic priorities such as digital transformation, adoption of emerging technologies and operational efficiency. However, IT budgets are often squeezed, leaving little room for funding innovation.

That’s where Rimini Street comes in, helping organizations like yours free up personnel, time and money to self-fund initiatives — within your existing budget and without going back to the board — and accelerate growth.

Join thousands of organizations that have saved more than $10B on total support costs to date, helping IT evolve from a cost center to a profit center.

Rebalance spending priorities

Rebalance spending priorities

Save up to 90% on total ERP software maintenance costs with Rimini Street and apply more of your existing IT budget toward fueling technology innovation rather than simply “keeping the lights on.”
Learn more
Reassign IT talent

Reassign IT talent

Count on a global team of seasoned engineers to handle support of your enterprise systems, expanding your team and freeing up internal IT talent to focus on more impactful, strategic initiatives.
Gain competitive advantage

Gain competitive advantage

Utilize Rimini Street’s end-to-end IT solutions to address your toughest IT challenges so that you can work on strengthening your differentiators and serving your customers better.
Find out how

Evolve IT systems for innovation

Discover how adopting a needs-based roadmap versus a vendor-driven one can foster innovation, helping you achieve results significantly faster and with greater control.  

Read the blog

Focus on innovation with one trusted partner

As a global leader of end-to-end third-party enterprise software support, management and innovation solutions, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but achieving your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.

  • Enterprise software support
  • Managed services
  • Professional services
  • Software security services
  • Interoperability services
  • Monitoring & health check services
  • Custom services

Receive comprehensive enterprise software support from a proven provider. Whether you need issue resolution, performance tuning or regulatory compliance, you can trust Rimini Support™ to deliver.

With Rimini Support, you gain:

  • Comprehensive support for your systems, including customizations
  • Ultra-responsive service with industry-leading SLAs, reducing pressure on your internal team
  • Potential savings of up to 90% of total support costs to self-fund innovation within the existing budget
Learn about Rimini Support

Get application managed services for mission-critical applications such as Oracle, SAP and Salesforce®. Provided by expert engineers, Rimini Manage™ delivers a premium support experience at a fixed cost.

With Rimini Manage, you gain:

  • Unique subscription model that provides predictable billing
  • Simplified application and database management for better resource allocation
  • Flexible partnership with resources to assist with system enhancements and staffing needs
Learn about Rimini Manage

Get access to IT consulting services from the experts you know and trust. Resolve your most challenging IT issues, including security, interoperability and integration with targeted solutions.

With Rimini Consult™, you gain:

  • Guidance from highly tenured professionals to optimize your enterprise software
  • Help with planning an IT roadmap based on your needs, timeline and goals
  • Cost-effective assistance with niche projects and customizations
Learn about Rimini Consult

Mitigate the increasing risks of today’s threat landscape with Rimini Protect™. Get peace of mind with innovative managed security services for applications, databases and technology infrastructure, whether supported by the vendor or out of support.

With Rimini Protect, you gain:

  • Proactive, zero-day protection for entire classes of vulnerabilities
  • Security solutions that fit into your IT budget
  • Threat mitigation without costly downtime or disruptions
Learn about Rimini Protect

Eliminate interoperability issues while modernizing your IT environment. Future-proof your enterprise software with Rimini Connect™ and have the freedom to use nearly any technology with it.

With Rimini Connect, you gain:

  • Interoperability with the latest browsers, email servers, Java and OS
  • Increased ROI on existing enterprise software
  • Accelerated IT modernization without costly upgrades or regression testing
Learn about Rimini Connect

Keep business-critical systems up and running smoothly with Rimini Watch™. Proactive monitoring and health check solutions help resolve issues ahead of time, preventing the need for expensive fixes.

With Rimini Watch™, you gain:

  • Greater stability of your IT environment for enhanced productivity
  • Reduction of expensive, time-consuming software issues
  • 24/7/365 monitoring with 10-minute guaranteed response time
Learn about Rimini Watch

Allow our team to help solve your most complex business challenges and support more of your IT ecosystem. Request a custom proposal for your unique needs and goals with Rimini Custom™.

With Rimini Custom, you gain:

  • Personalized proposal tailored to your budget and desired scope of work
  • Comprehensive services for more enterprise software, databases and technology
  • Expert orchestration of your systems to enable growth and innovation
Learn about Rimini Custom
Pyung Hw
“

Rimini Street helped us break free from vendor pressure to upgrade and establish IT strategies aligned with our business requirements and operational environments.”

Sangwook Lee Director, Head of Information Strategy Pyung Hwa Holdings
Read story
Khimji Ramdas Group
“

Rimini Street reduced our SAP costs, so now we can invest the savings in new technologies without adding to the budget. We have the same budget that we had when we were working with SAP, but now I can do more with it.”

Prashant Kumar CTO Khimji Ramdas
Read story
AUTOBACS
“

We plan to double our business in the coming years. To achieve this, we need innovation and outstanding technology solutions. We see the Rimini Smart Path™ as a powerful tool to help us fuel that growth.”

Nobuo Norisue Representative Director and Chief Executive Officer, AUTOBACS Digital Initiative Co., Ltd. and Information Technology General Manager AUTOBACS SEVEN Co., Ltd.
Read story
Vivere 
“

When we talk to the Rimini Street team, they treat us like a long-time friend, and that really means a lot to us. They help us not only protect critical systems, but also give the business more confidence to improve, adapt and plan ahead.”

Sutrisno Yao Head of IT Division VIVERE Group
Read story
One New Zealand
“

It’s about knowing you have a partner who can help you stay resilient, reliable and secure while freeing your people to focus on the future. That’s what Rimini Street gives us.”

Adrian Albuquerque CIO One NZ
Read story
Medical Microinstruments, Inc.
“

The progress we’ve seen in reducing manual processes and enhancing data-driven decision making reflects the strategic value Rimini Street brings to our Salesforce evolution, and we know there’s more we can do to maximize the full potential of our IT investments with their support.”

William Retana Global IT Director and Cybersecurity Officer MMI
Read story
Cochlear
“

Moving to Rimini Street gave us back control of our ERP platform. It took us out of that vendor driven upgrade cycle.”

Jason Budding VP of Global IT Operations Cochlear
Read story
Lwart Environmental Solutions
“

With Rimini Street, our SAP and VMware environments simply work. That reliability gives us time to improve business processes and collaborate more closely with our innovation teams. We’ve found a partner we trust to keep our core systems running while we focus on where the business needs to go next.”

Jefferson Andriotti Head of IT and Procurement Lwart Environmental Solutions
Read story
Chen Full
“

With Rimini Street, we have confidence that our SAP systems are in expert hands. That trust allows our team to focus on enabling the business rather than worrying about ERP support.”

Alex Chiu IT Manager Chen Full International 
Read story
Pyung Hw
Khimji Ramdas Group
AUTOBACS
Vivere 
One New Zealand
Medical Microinstruments, Inc.
Cochlear
Lwart Environmental Solutions
Chen Full

“Moving our ERP environment to AWS was a strategic decision for us – setting the foundation for the next five to ten years. Partnering with Rimini Street wasn't just a cost cutting move, it was about gaining the confidence and the support we need to execute our long-term vision with stability and innovation.”

Kenny Chang, EVP & CMO, Korean Air
Read client story

Additional resources

Rimini Street Announces Fiscal Third Quarter 2026 Financial and Operating Results
Press Release
Rimini Street Announces Fiscal Third Quarter 2026 Financial and Operating Results

Third Quarter Financial Highlights Include: Revenue of $112.1 million, up 8.3% year over year Adjusted Revenue of $109.3 million, up 10.7% year over year Adjusted Calculated Billings of $78.0 million, up 21.9% year over year Adjusted EBITDA of $15.1 million, up 52.0% year over year LAS VEGAS, October 29, 2026 – Rimini Street, Inc., (Nasdaq: RMNI),…

Read press release
Four SAP Modernization Myths That Can Haunt Your IT Roadmap 
Blog
Four SAP Modernization Myths That Can Haunt Your IT Roadmap 
Krista Glantschnig
Krista Glantschnig
Product Marketing Director
4 min read

In every scary story, there is a moment when uncertainty starts calling the shots. The same can happen in enterprise IT: familiar assumptions begin to feel like facts, and a complex decision suddenly appears to have only one acceptable answer.   For IT leaders responsible for SAP strategy, the best way to clear the fog is […]

Read blog
Replacing “SaaS-pocalypse” Hype with Practical Enterprise AI Strategy
Blog
Replacing “SaaS-pocalypse” Hype with Practical Enterprise AI Strategy
Eric Helmer
Eric Helmer
EVP & Global Chief Technology Officer
6 min read

What is the “SaaS-pocalypse?” It’s the widely reported idea of an impending, large-scale replacement of enterprise applications that rests on a simple premise: AI agents, custom AI applications and AI-native software could eventually replace parts of the traditional SaaS stack. If AI can perform work across internal systems, organizations may eventually need fewer cloud subscription […]

Read blog
Vendor Support vs. Third-Party Support: A Comparison and Decision Guide
eBook
Vendor Support vs. Third-Party Support: A Comparison and Decision Guide
Read eBook
Innovating on Top of SAP Without Delay
Webinar
Innovating on Top of SAP Without Delay
Watch Webinar
Better Brakes, Faster Cars: Why Governance Is the Winning Formula for the AI Race 
Blog
Better Brakes, Faster Cars: Why Governance Is the Winning Formula for the AI Race 
Tal Nathan
Tal Nathan
Regional CTO, ANZ
6 min read

 Most people think brakes are just for slowing down. Racecar drivers know that they are actually what allows them to go faster because they provide the control needed to take corners at speed. As organizations sprint to adopt AI, those operating without governance are essentially flooring it blindly into a corner.   But building those […]

Read blog
Reinventing Managed Services for Complex Modern Enterprises
White paper
Reinventing Managed Services for Complex Modern Enterprises
Read White paper
What Government Leaders Should Expect from Enterprise Software Support
eBook
What Government Leaders Should Expect from Enterprise Software Support
Read eBook
Rimini Street to Report Third Quarter 2026 Financial Results    on October 29, 2026
Press Release
Rimini Street to Report Third Quarter 2026 Financial Results on October 29, 2026

LAS VEGAS, October 19, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™ and the leading third-party support provider for Oracle, SAP and VMware software, today announced it will report earnings after market close on October 29, 2026. The company will host a conference call and webcast on that date to discuss…

Read press release

Eager to self-fund IT innovation?

Contact sales today to learn how Rimini Street can help you allocate more resources to strategic initiatives without needing to increase your existing IT budget.

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