- Services Overview
- Products & Releases Supported
Rimini Street offers support and maintenance services for a wide range of Oracle E-Business Suite 10.7 and later applications releases, including all major product lines.
“Looking back on where we have been in the last 12 months, the lesson learned is I wish we could have started sooner with Rimini Street."
- Tom Grooms, CIO, Valspar
E-Business Suite is a stable and mature ERP platform and many organizations are very satisfied with their current release. Despite this, many Oracle EBS find themselves forced to upgrade just to stay on a supported version from the vendor.
E-Business Suite customers can take control of their ERP roadmap to evolve and grow the business by:
With Rimini Street you can remain on your current, stable releases for a minimum of 15 years without any required software upgrades — while retaining the right to upgrade on a time line that suits your business needs and budget. Learn more.
From application and customization fixes to tax, legal, and regulatory updates and beyond, every Oracle E-Business Suite Rimini Street client receives personalized service from a Primary Support Engineer with an average of 15 years or more of E-Business Suite experience — you get 24/7/365 enterprise support and maintenance with a guaranteed response time of 15 minutes or less for serious issues. Backing up your Rimini Street Primary Support Engineer is a team of functional and technical experts who bring deep expertise to troubleshooting all aspects and components of your E-Business Suite system, including:
Rimini Street delivers scheduled updates for Oracle E-Business Suite applications including Payroll for the US and UK —as well as unscheduled, ad-hoc updates for special time-sensitive changes from national, state/provincial, and local agencies. Learn more.
Rimini Street experts are standing by to answer your E-Business Suite support questions
Product Lines: All including Financials, Human Capital Management, Manufacturing, Supply Chain, Customer Relationship Management, Procurement and Payroll
Releases: Oracle E-Business Suite 10.7 and later releases
“We try to avoid change and associated costs that the business is not asking for. By switching to Rimini Street, we put ourselves in the driver’s seat of our investment and change schedule in the years ahead.”
— Mark Wikingstad, CIO, UCI International
“We did not have an appetite for the every three year [EBS update] model. We wanted to get off the forced update path."
— Joe Tait, CIO, Lydall Inc
“[Our Primary Support Engineer] was very responsive at an important time, that being early Saturday morning on a Period Close weekend. We were able to fully resolve the issue before the business attempted to close the period, so all was transparent to the business. Effective, fast resolution.”
— Application Support Manager, Global Engineering and Design Firm
Representative Rimini Street E-Business Suite Clients: Toys R Us, Valspar, City of Louisville, KY, James Walker, Northumbria Police, NCH Corporation, Blue Coat Systems, Inc., Tempel Steel Company, RealNetworks, Inc