Fill the IT skills gap in your organization
Due to rising operational costs and greater competition and complexities in the labor market, hiring professionals experienced in enterprise software such as SAP, Oracle, VMware® and Salesforce® can be challenging. However, this isn’t a skills gap you can afford to leave open — not when your ERP is essential to business operations.
Fortunately, Rimini Street provides an easy, cost-effective way to get the support and guidance you need to optimize, evolve and transform your IT landscape.
Working with us gives you access to thousands of professionals across multiple software platforms around the globe, including those with innate knowledge of systems that are highly customized, undocumented or hard to staff for support. Let us help you gain peace of mind knowing your systems are supported day and night by the best.
Receive expert support
End recruiting frustration
Resolve issues quickly
How to fill the IT skills gap
Finding and retaining IT talent is becoming a major IT cost. However, businesses must find ways to address the skills gap and ensure they have the talent they need to succeed. Learn five strategies organizations can use to build a strong and capable workforce.
Obtain the best IT solutions from an industry standout
As a global leader of end-to-end third-party enterprise software support and innovation solutions, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but achieving your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.
Receive comprehensive enterprise software support from a proven provider. Whether you need issue resolution, performance tuning or regulatory compliance, you can trust Rimini Support™ to deliver.
With Rimini Support, you gain:
- Assignment of a dedicated, named Primary Support Engineer (PSE)
- Average response time of less than 2 minutes for critical issues in your local language
- Support for customizations at no additional charge
Get application managed services for mission-critical applications such as Oracle, SAP and Salesforce®. Provided by expert engineers, Rimini Manage™ delivers a premium support experience at a fixed cost.
With Rimini Manage, you gain:
- Access to engineering experts who understand complex application management solutions
- Root cause analysis and permanent fixes of recurring issues
- Resolution of backlogged tickets
Attain world-class IT consulting services from the experts you know and trust. Resolve your most challenging IT issues, including security, interoperability and integration with targeted solutions.
With Rimini Consult™, you gain:
- Ability to expand your team with platform experts around the globe
- Guidance from professionals who take the time to become deeply familiar with your systems
- Assistance with design and development of bespoke projects
Navigate today’s threat landscape with Rimini Protect™. Get peace of mind with innovative managed security services for applications, databases and technology infrastructure, whether supported by the vendor or out of support.
With Rimini Protect, you gain:
- Proactive, cost-effective protection that strengthens your security posture
- Capabilities that can quickly secure systems during suspected attacks
- Modules that help assess, discover and protect from evolving threats
Eliminate interoperability issues while modernizing your IT environment. Future-proof your enterprise software with Rimini Street’s patented and unique solutions.
With Rimini Connect™, you gain:
- Interoperability solutions built and supported by IT professionals
- Ability to adopt best-fit technologies, saving time and resources
- Easy-to-deploy options for email, OS, Java and browsers (patented)
Keep business-critical systems up and running smoothly with Rimini Watch™. Proactive monitoring and health check solutions help resolve issues early, preventing the need for costly, time-consuming fixes.
With Rimini Watch, you gain:
- Assistance from experts to maintain a stable IT environment
- Guidance to ensure internal teams are following best practices
- Access to specialized skills for the duration of the subscription
Allow our team to help solve your most complex business challenges and get you to where you want to go. Request a custom proposal for your unique needs and goals with Rimini Custom™.
With Rimini Custom, you gain:
- Proposal tailored to your business needs and budget
- Highly tenured professionals as a natural extension of your team
- Expert orchestration of your complex systems
Hear what our clients have to say
The technical support that Rimini Street provides for Oracle enables us to quickly resolve system issues and stay on top of the latest technology trends.”
The Rimini Street partnership has proven to be more than just a service agreement – it’s a strategic alliance”
Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”
The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”
With Rimini Street fully supporting our SAP systems, my team can focus 100% on realizing our Industry 4.0 vision.”
We were able to halve our SAP maintenance costs over a couple year period resulting in substantial savings.”
My team applauds the speed of Rimini Street support. It’s tremendously different than SAP support.”
When we were migrating to AWS and upgrading our ERP, without Rimini Street, we wouldn’t have had the right care and it would have been a very difficult project.”
Rimini Street surprised us and gave us an answer to everything we needed from customizations and installation of patches to regulatory compliance. We got everything and could stay with our previous systems after investing a lot of money in them.”
Rimini Street is the only partner that can support the Japanese market with the high-quality support and protection we need, at a price that aligns with our financial goals.”
Without Rimini Street, a ton of our projects would still be stuck at the proposal stage. Instead, they’ve allowed us to start executing AI projects and other major tech initiatives that will be fundamental to competing and providing an excellent customer experience going forward.”
Rimini Street delivers what they promise so that we can deliver quality and trust to our clients and end-users.”
“I see Rimini Street as being this stable of very talented and experienced engineers that clearly know the Oracle product. The responses to our questions are exactly what we need: fast and on target. They are prepared to go as technically deep as required to resolve an issue, in fact, including troubleshooting within our custom code.”
Additional resources
Oracle renewal time is right around the corner. And if you’re looking at your Oracle EBS support renewal fees and wondering, “Am I getting my money’s worth?” you’re not alone. In our global survey of Oracle E-Business Suite (EBS) customers across industries and geographies, we learn IT leaders are challenging the rising costs, mounting risks […]
Let our team help you succeed
Contact us today to learn how Rimini Street can help fill your IT skills gap and provide you with more engineering capabilities than ever before.