Expensive vendor support fees, coupled with slow response times and fewer features delivered each year, make vendor-driven support models a low-value and tedious experience. Additionally, the vendor mandate to take on costly and disruptive upgrades or migrations just to remain fully supported compounds costs that can be invested in innovation and growth.
No more low-value upgrades, no more disruptions – Rimini Support sets you on the fast path to accelerated growth while keeping you secure, compliant and in control.
Maximize the full value and potential of your mission-critical ERP systems with reliable, cost-effective support from the global leader of third-party support for Oracle, SAP, VMware and more.
By switching to Rimini Street, we have freed ourselves from the high costs of our traditional support model, allowing us to focus on key projects such as digital broadcasting technology innovation.”
By following our own roadmap with Rimini Street support, we’ve prioritized meaningful digital advancements over unnecessary updates.”
The technical support that Rimini Street provides for Oracle enables us to quickly resolve system issues and stay on top of the latest technology trends.”
With SAP, it could take up to four hours to get a ticket response. With Rimini Street, if we have a P1 critical issue, they respond within 10 minutes. And Rimini Street covers our customizations that we used to have to pay for additional professional services to support.”
The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”
With Rimini Street fully supporting our SAP systems, my team can focus 100% on realizing our Industry 4.0 vision.”
Rimini Street is the only partner that can support the Japanese market with the high-quality support and protection we need, at a price that aligns with our financial goals.”
Compare Rimini Support™ to SAP support and see how much you can save. Factor in avoided RISE migration fees and uncover hidden costs that can be used to fund innovation opportunities immediately.
Rimini Street extends the life and value of your existing software systems and significantly reduces the total cost and effort of maintenance, freeing up funds and resources for innovation.
Get comprehensive software support and maintenance services across your enterprise, including applications, databases and infrastructure, no matter the product or release you’re running.
With Rimini Support, you benefit from:
Let our global team of engineers handle daily management for increased productivity and cost-efficiency. We’ll address incidents, service requests and routine tasks, reducing the burden on your internal team.
With Rimini Manage, you benefit from:
Utilize proactive solutions and managed security services to help protect your software without disruptive upgrades. Mitigate risks within your ecosystem and continuously improve your overall security posture.
With Rimini Protect, you benefit from:
Overcome software compatibility obstacles without code changes or expensive software upgrades. Leverage our interoperability solutions to connect the best-fit technologies to your current system and extend its value.
With Rimini Connect, you benefit from:
Receive proactive monitoring and guidance for your software environments. Keep your applications running smoothly with support services that anticipate problems before they can become critical.
With Rimini Watch, you benefit from:
Allow our team to help solve your most complex business challenges and get you to where you want to go. Request a custom proposal for your unique needs and goals with Rimini Custom™.
With Rimini Custom, you gain:
The following benefits are included in our software support and maintenance services:
Learn more about what you can expect from Rimini Street software support and maintenance services.
Rimini Street provides support and/or managed services for hundreds of software products including Oracle, SAP, VMware, ServiceNow, Workday, Salesforce®, IBM, Microsoft and more. See the full list of supported products.
Yes, our software maintenance and support services can serve as a replacement for vendor support. You can replace vendor support with a more cost-effective alternative and eliminate the frustrations that come along with it. Working as an extension of your team, we give you access to hundreds of top engineers and their knowledge. You receive specialized software maintenance and support services that cover your unique customizations, tax, legal and regulatory needs, security protection, and more, ensuring system compliance and performance. Better yet, you can save up to 50% off your annual vendor maintenance fees and up to 90% on total cost of ownership in some instances.
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For decades, those in the Oracle community have voiced similar frustrations about mainstream support — primarily around the cost, speed and complexity. Despite how Oracle products and support channels have evolved, many organizations continue to feel underserved. Oracle Database customers often find themselves drowning in requests, waiting too long for meaningful help or receiving advice […]
Company honored for Best Use of AI in Customer Service, Front-Line Customer Service Team of the Year in the Technology Industry and Best Customer Satisfaction Strategy LAS VEGAS – March 24, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for Oracle, SAP and […]
Brazilian oil re-refinery avoids forced upgrades, stabilizes core systems and redirects IT savings toward business innovation LAS VEGAS – March 17, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for Oracle, SAP and VMware software, today announced the expansion of its long-time partnership […]
Federal agencies face growing pressure to strengthen cybersecurity, improve citizen services and adopt new digital capabilities while operating under flat or declining budgets. At the same time, they must maintain strict compliance, ensure system availability and protect mission-critical platforms that can’t afford disruption. This tension creates a fundamental challenge: How can federal agencies advance IT […]
Contact us today to learn how our end-to-end enterprise software support, managed services and Agentic AI ERP innovation solutions can help your organization achieve better business outcomes.
