
The quality of support we’re receiving for these crucial systems is a game-changer.
Philippine Airlines CIO
With Rimini Street Application Management Services for Salesforce, for about the same cost of hiring one reasonably experienced Salesforce administrator, I have access to a worldwide group of highly qualified engineers.
Director of Sales NTT Global Data Centers Americas
…we found we would be able to better protect our systems using Rimini Street …Taking this approach has enabled us to redirect our resources to focus on higher-value work for the university.
Director of Solution Design and Delivery Leading Australian University
Over the last 15 years, we’ve helped businesses re-allocate over $6B in total support costs to help fund projects that drive business growth.
IMPROVE SUPPORT QUALITY
Support services that drive business value.
IMPROVE SUPPORTFILL IT SKILLS GAPS
The expertise you need to run mission-critical software.
ACCESS EXPERTISESTRENGTHEN SECURITY
Advanced security to protect against advanced threats.
SEE RIMINI PROTECT™ DETAILSFUND WHAT’S NEXT
Free budget to fund innovation.
FREE YOUR BUDGETWHAT WE DO
Thousands of organizations trust Rimini Street for unmatched technology services.
Software Support
Featured Content:

Join Rimini Street’s Director of Global Service Delivery, APAC, in a fireside chat to get a better understanding of how leading organisations are overcoming freeing human and financial capital with tighter IT budgets and market skills shortages, how technology leaders evaluate partners in order to deliver a seamless customer experience, plus hear about Rimini Street success stories and why these IT leaders are ahead of the game in uncertain times.

According to the global IDG survey of SAP licensees, nine out of 10 respondents reported being happy with their current releases.1 Yet, they’re facing SAP S/4HANA migration pressure combined with the pressure to innovate, recovery from a global pandemic, and tightening budgets. Given these challenges, IT leaders need to make strategic choices that drive competitiveness and value. If you’re debating a migration to S/4HANA or maintaining your current release, the white paper, “How Organizations Can Minimize Risk by Reviewing Their SAP S/4HANA Migration Strategy,” can help you sort through the decision. From evaluating risk through post-migration planning, this white paper covers the major considerations of making the move or staying put in four steps: Evaluating your current environment and whether making the move is financially and strategically sound Designing your ideal environment around SAP or choosing SaaS-based options to augment your existing release Preparing for an SAP S/4HANA migration and ensuring your environment is ready to take advantage of new capabilities Customizing the new environment to your business needs amid the post-migration budget challenges Download a complimentary copy of the full white paper to guide your SAP S/4HANA migration strategy. 1 IDG Communications, Inc., “Navigating the Future of SAP: How IT leaders are accelerating innovation while maximizing ERP investments,” 2021

Australian leading electrical and maintenance services company able to refocus budget and its IT resources to enhance its digital transformation initiatives Sydney, Australia & Auckland, New Zealand – October 25, 2022 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP […]

Australian Government-funded breast cancer organization that performs more than 230,000 breast screens per year benefits from local, proven Rimini Street Support for Oracle Database and liberates internal IT personnel to focus on more strategic initiatives LAS VEGAS, February 15, 2022 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software products and services, […]

Largest water utility in Melbourne, Australia receives higher quality support from Rimini Street, redirects savings to innovation, while keeping customer costs down LAS VEGAS, January 11, 2022 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products, and a […]

Leading Australian energy company attracted to support model and avenue to reduce costs LAS VEGAS, September 2, 2021 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner, today announced that Origin Energy, a leading […]
Learn from our clients:


In the long run, this has allowed us to prioritise our technology investments to drive an easier and more engaging customer experience.”
– Michael Howard Chief Operating Officer

We didn’t have a dedicated team at Federation University. We had one, maybe two people at any one time working on the project. Rimini Street saved us the equivalent of three or four full-time employees.”
– Andrew Matheson Manager, Service Operations

We know we can now do upgrades on our own terms, which has been critical during a tumultuous time in the hospitality sector.”
– Kent Bawden IT Vendor Manager
Learn from our clients:
“As a result of our partnership with Rimini Street, we’ve been able to focus on more high-value work including big projects to improve our service to clients without expanding the team.”

Learn from our clients:
“Rimini Street is the definition of ‘peace of mind’ – proving to be a genuine partner that can deliver 24/7/365 service, particularly in a time of crisis.”

Learn from our clients:
“We needed to look at ways to be more efficient and effective with our costs and technology in the current economic environment. The transition to Rimini Street has enabled us to reallocate investment in accelerating business value and innovate around the edges of our SAP platform.”

Learn from our clients:
“Rimini Street had a clear plan, collaborating with us to develop a flexible, configurable solution to meet our compliance requirements.”

Learn from our clients:
“Being able to shrink how much time is spent on routine work has really allowed us to prioritize the bigger picture, and Rimini Street gives us time back in our day. Rimini Street has really eased up our workload.”
Learn from our clients:
Latest Articles:

By Daniel Benad, group vice president and regional general manager, Oceania, Rimini Street All major cloud providers (AWS, Azure, GCP etc.) offer an online calculator developed to help organisations assess the estimated total cost of ownership (TCO) of migrating to their service. These calculators value TCO based on variables such as server workload, the amount […]

By Daniel Benad, group vice president and regional general manager, Oceania, Rimini Street Government agencies across Australia are investing heavily into digital transformation initiatives and modernising their IT systems. Often these investments are done on top of BAU budgets, so little consideration tends to be made about the costs of the implementation or the upgrade. […]
Webinars:

Combining multiple ERP systems into a single platform can help organizations reduce complexity, lower costs, and extract more value from their current setup. A recent survey by Computing Research of 143 IT leaders shows that over 40% of enterprises are using multiple ERP solutions, so there’s a huge pool of organizations that can benefit from ERP consolidation. In this recorded webinar, Rimini Street VP of market research, Pat Phelan, discusses this trend and more with Computing Technology analyst, Helen Daniel, and site editor, Tom Allen. Watch now to take a deep dive into the survey results and learn how to tackle these key challenges before embarking on a consolidation project: Cost and complexity of consolidating multiple systems Data compatibility across multiple systems Potential IT skills gap of personnel who will be tasked with consolidating these systems


Are the complexities of composable ERP holding you back? Learn why a composable business model is a critical path for enterprises looking to de-risk uncertainty. We focus on the advantages of adopting a composable ERP strategy and the ROI associated with making this shift. Join industry expert and CTO Eric Helmer from Rimini Street in this on-demand video as we reveal: Concepts and principles of a composable ERP strategy How to make decisions regarding what to keep from a current ERP system and what to change Planning for training in the new skills and technologies your team needs for a successful transition to a composable ERP strategy If you’re looking for a strategy that frees you from vendor pressure and supports your Business-Driven Roadmap, this is the video for you. Speakers Eric HelmerSVP & Chief Technology OfficerRimini Street Scott HaysSenior Director, Product MarketingRimini Street


CIOs today must continually deliver at a high level despite limited resources. The tech talent shortage adds to the complexity, particularly with legacy SAP systems that require significant maintenance resources. Third-party software support can help. Rebecca Wettemann, Principal Analyst at research firm, Valoir, and Scott Hays, Senior Director Product Marketing at Rimini Street, lead an insightful discussion on third-party support and how it’s enabling CIOs to innovate around the edges of their high-performing SAP systems and engage and retain key talent. Topics include: 4 Key areas where CIOs are driving transformation around their current ERP Budgeting for edge innovation projects Best practices for engaging IT teams on edge ERP initiatives You won’t want to miss this valuable discussion. Watch now. Speakers Rebecca WettemannPrincipal AnalystValoir Inc. Scott HaysSenior Director, Product MarketingRimini Street

As the global leader in commercial design and manufacturing with flagship clients like Starbucks, Hilton, and McDonalds, Elkay Interior Systems (EIS) has a sprawling and complex IT environment. Over this past year, it has been able to reduce complexity, improve service, and cut costs with Rimini Street application management services (AMS) for its Salesforce environment. In this on-demand webinar presentation, EIS’s Tammy Miller, global IT director, and Abraham Nugent, business solution analyst, join Rimini Street President, Sebastian Grady, to discuss their journey with Salesforce and how they found an alternative path to improving their Salesforce operations. Topics covered include: The impact of Salesforce hiring and resourcing challenges Tactics to address resourcing challenges and get more out of your Salesforce investment The value of an unlimited ticket model Ways that EIS uses Rimini Street to unlock the art of the possible

Join Rimini Street’s Director of Global Service Delivery, APAC, in a fireside chat to get a better understanding of how leading organisations are overcoming freeing human and financial capital with tighter IT budgets and market skills shortages, how technology leaders evaluate partners in order to deliver a seamless customer experience, plus hear about Rimini Street success stories and why these IT leaders are ahead of the game in uncertain times.

In this on-demand webcast, Tom Schmidt, digital content director at CIO, and Brian Slepko, EVP, global service delivery at Rimini Street, review global research findings on the IT talent shortage and its impacts on business. Results from the study reveal IT leaders’ top business and technology challenges, their level of concern with the talent shortage, and the impact of remote work on the ability to recruit and retain IT talent. Tom and Brian also discuss: delivering business efficiencies strategies for addressing the IT talent shortage structuring a support organization for an environment with both old and new technology why outsourcing support for ERP applications can be a smart strategy Watch now.

SAP software is mission-critical and can be complex. The same can be said for SAP licensing which makes compliance difficult. Yet, being out of compliance can be an invitation for an audit which are an easy way for SAP to generate revenue at your expense and cause unwanted lock-ins. During this webinar you’ll learn smart ways to manage your SAP relationship, plus how to free your budget and liberate funds for innovation including digital transformation. Join this essential session as our experts explain how to respond to: SAP license negotiation strategies SAP audit triggers and tactics including Indirect Access Licensing questions when moving to third-party support Doug Gibson, Managing Partner at Invictus Partners along with James Ratcliffe, Service Solution Architect – SAP at Rimini Street will share guidance on SAP licensing as well as strategies to reduce your SAP support costs, free up resources and focus on your business initiatives.