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Creating A Customer Experience Devoid of Downtime
3 min read
Creating A Customer Experience Devoid of Downtime

Third-Party Maintenance for SAP Helps T-Mobile Enhance Customer Experience and Reliability   “Remaining connected to family, friends, and customers is incredibly important, especially in these times” states Erik LaValle, senior director of product and technology at T-Mobile. “Our customers need to know that they can rely on us 100% of the time.” The host of […]

Oracle Licensing Compliance: Get More Leverage in Your Oracle Relationship
4 min read
Oracle Licensing Compliance: Get More Leverage in Your Oracle Relationship

”Thomas Jefferson said that eternal vigilance is the price of liberty. It seems that the same is true when dealing with Oracle licensing.” — Dan Woods, Early Adopter Research   If your ERP software is Oracle, you’re in a business relationship with Oracle. How would you say the relationship is going? Great products at a […]

Retail IT Trends: Retailers Continue to Lead Digital Transformation, Post-Pandemic — And by Necessity
cost optimization, Digital innovation, Gartner 3 min read
Retail IT Trends: Retailers Continue to Lead Digital Transformation, Post-Pandemic — And by Necessity

CIOs: Note These 7 Retail Trends as You Advise the Business on IT Investments The COVID-19 pandemic significantly disrupted the world of retail necessitating accelerated digital transformation. Retailers around the globe were forced to rapidly reassess business models and operations to serve a customer base that was newly offsite and hands-free. Like many retail IT […]

Global Survey Results: CFOs Weigh in on Enterprise Digital Transformation and IT Spending Priorities
2 min read
Global Survey Results: CFOs Weigh in on Enterprise Digital Transformation and IT Spending Priorities

When it comes to helping right the ship in times of business turbulence, CFOs play a critical role. They partner closely with the CEO to refine business strategy and with the CIO on implementing enterprise digital transformation to quickly defend against the disruption. An important component of the CFO/CIO partnership during crisis management is prioritizing […]

Understanding the RISE with SAP Platform — and Proceeding with Caution
Rise 5 min read
Understanding the RISE with SAP Platform — and Proceeding with Caution

Many witnessed the great success SAP experienced during its heyday, driven by its strategic focus on business processes running on its precision-engineered software. This led to many of the largest companies in the world leveraging SAP for their back-office functions. As a result, SAP accumulated an enviable customer base of more than 40,000 companies. Now […]

IDG Survey: Navigating the Future of SAP
3 min read
IDG Survey: Navigating the Future of SAP

New IDG survey report explores how IT leaders are accelerating innovation while maximizing SAP investments IT leaders are feeling pressure on all sides. The business wants IT to accelerate innovation to take advantage of technologies such as big data, AI, and IoT. The budget dictates a fine balance between maximizing ROI from existing IT investments […]

Licensees Extending Life of Oracle EBS ERP with AMS, IaaS, and Third-Party Support
5 min read
Licensees Extending Life of Oracle EBS ERP with AMS, IaaS, and Third-Party Support

2020 Survey Results: Analysis of Global Oracle EBS Licensee Behavior   Many Oracle E-Business Suite (EBS) licensees today recognize that the software vendor’s dictated support roadmap is an expensive one and following it rarely enhances competitive advantage. It can lead to spending as much as 90% of the IT budget on daily operating costs, leaving […]

Licensees Reducing Oracle Database Costs and Footprint with Open Source and Cloud Alternatives
3 min read
Licensees Reducing Oracle Database Costs and Footprint with Open Source and Cloud Alternatives

2020 Survey Results: Analysis of Global Oracle Database Licensee Behavior   The database landscape has been shifting significantly over the last few years. Oracle Database, the market leader in revenue, seems to be losing popularity as enterprises strive to optimize costs, increase flexibility, and avoid compliance issues. Open source database management systems (OSDBMS), meanwhile, have […]

Licensees Extending Life of PeopleSoft ERP with AMS, IaaS, and Third-Party Support
Business Driven Roadmap, PeopleSoft 3 min read
Licensees Extending Life of PeopleSoft ERP with AMS, IaaS, and Third-Party Support

2020 Survey Results: Analysis of Global PeopleSoft Licensee Behavior Many organizations are spending too much of their IT budget ─ as much as 90% ─ on daily operating costs to run and grow the business, leaving only 10% to fund transformation.[1] Continued overspending on expensive Oracle annual maintenance contracts for PeopleSoft ERP, while following the […]

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