Every organization deserves access to comprehensive, cost-effective support that can help keep business operations running smoothly and securely.
Rimini Street, the global leader of third-party support for Oracle, SAP, VMware and hundreds of additional products, is proud to announce the launch of the Rimini Store — a new e-commerce destination offering unmatched enterprise support with the flexibility and convenience that modern IT leaders demand.
What is the Rimini Store?
The Rimini Store is a self-service e-commerce storefront where organizations can explore and purchase select Rimini Street offerings online. It’s designed to simplify access to our trusted services, starting with Rimini Support™ Flex for VMware.
The Rimini Store offers a streamlined purchase experience to save your organization time, providing standardized pricing, terms, and conditions through a single Master Service Agreement. Transactions are completed securely via credit or P-card. Once the expedited onboarding process is complete, clients can leverage our global engineering team’s skills and expertise to maintain their organization’s mission-critical systems.
Delivering flexibility, control and confidence
With the introduction of the Rimini Store, any organization — regardless of size or budget — can get the quality of enterprise support they deserve.
The Rimini Store is purpose-built to serve organizations with smaller-scale support and service requirements. It delivers speed, simplicity and transparency, backed by Rimini Street’s proven expertise and trusted support.
Those who purchase support services through the Rimini Store can look forward to:
- A user-friendly client portal for submitting support requests
- Expert-level service delivered by a global team of engineers 24/7/365
- Industry-leading SLAs to maintain uptime and business continuity
- A consumption-based pricing model that can help reduce costs for reinvestment
- The ability to retain existing licenses and gain time to evaluate other options
Why start with Rimini Support™ Flex for VMware?
VMware customers face unprecedented licensing, pricing and support changes following Broadcom’s acquisition. The need to keep your critical data centers operating smoothly is urgent. Rimini Street is ready, as a trusted business partner, to provide relief to organizations, enabling them to gain unmatched service and expertise with consumption-based pricing.
Rimini Support Flex for VMware, now available through the Rimini Store for U.S.-based primary data center locations, provides industry-leading support to organizations with up to 200 VMware hosts. It also removes the pressure of finding a support provider that offers coverage for a smaller VMware footprint. This way, our clients can buy time and optionality.
With Rimini Support Flex for VMware, clients prepay for the support hours they need, lowering upfront costs and avoiding overcommitment. Additional hours can be purchased as required, providing more flexibility and control as IT budgets and operational requirements evolve. If your organization’s primary data center is based outside of the United States or require support for more than 200 VMware hosts, please feel free to contact a Rimini Street Specialist in VMware. We will help you identify the optimal Rimini Street solution for your business requirements.
How to purchase support through the Rimini Store
The Rimini Store requires just three steps:
- Connect – Sign in or register at the Rimini Store, confirm eligibility and create your account.
- Purchase – Review Rimini Support Flex for VMware details, pay securely by credit or P-card and receive instant confirmation.
- Onboard – Access the Welcome Center with your Master Service Agreement, watch the onboarding video and use your Street Central™ login to submit service requests.
In addition to having access to a wealth of resources, clients can also reach out to our readily available administrative care staff, the Street Central Team, for any questions or concerns during the process.
Visit the Rimini Store today
The future of enterprise support is characterized by flexibility, self-service and a client-centric approach. With the Rimini Store, we’re proud to deliver on that vision and create new ways for organizations to access the support they need, when they need it.
