Unmatched support & services for Oracle Database
Many Oracle Database customers say their stable, reliable environments meet their business needs, but they are frustrated by the quality of support and the rising costs that seem to deliver minimal value in return. A number feel trapped in an endless cycle of mandatory upgrades to stay on vendor support, often having to add more resources to fill in support gaps rather than focusing on business growth initiatives.
Rimini Street, the global leader of third-party support for Oracle Database, has the expertise, global engineering talent and suite of end-to-end solutions necessary to help maximize the value and useful life of your database investment for up to 15 additional years — all while reducing your total software maintenance costs by up to 90%.
Experience the difference a partnership with Rimini Street can make, putting you back in control of your Oracle Database roadmap and strategy. With 24/7/365 industry-leading support, patented interoperability solutions and more, you can improve your database ROI, fund innovation and become the hero of your organization.
Cut costs, not quality
Keep compliant and secure
Free up resources to innovate
Oracle Database Insights and Strategies to Shape Your Future Database Roadmap
Don’t get caught up in an endless upgrade cycle for Oracle Database. Dive into the results of our survey of more than 100 global Oracle Database customers and explore strategies to take control of your future roadmap.
Maximize the full potential of your Oracle Database
As a global leader of end-to-end third-party enterprise software support, management and innovation solutions for Oracle Database, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.
Get comprehensive support for Oracle Database releases 21c and earlier that exceeds expectations. We go beyond traditional break/fix support to improve database availability and performance.
With Rimini Support for Oracle Database, you gain:
- Dedicated Primary Support Engineer backed by 800+ engineers and proprietary AI tools
- Performance optimization and configuration support to maintain competitive advantage
- <2-minute average response time for P1 and P2 issues
Achieve unmatched operational efficiency with expert managed services for Oracle Database, helping you reduce backlogs, improve performance and maintain stability.
With Rimini Manage for Oracle Database, you gain:
- 24/7/365 monitoring and proactive issue prevention, ensuring business continuity
- Unlimited ticket model from an extensive service catalog
- Predictable, transparent billing, making financial planning easier, with no unexpected surprises
Get vendor-agnostic guidance from seasoned database experts. From strategic consulting to tailored project solutions, we help you navigate complex challenges and execute your vision with confidence.
With Rimini Consult for Oracle Database, you gain:
- Strategic IT roadmap guidance aligned with your long-term business goals
- Technology assessments to help identify critical gaps and opportunities for optimization
- Flexible resourcing models to meet your evolving business needs
Strengthen your security posture and reduce database risk exposure with Rimini Protect™ Advanced Database Security Suite (ADSS), a zero-day defense solution that addresses entire categories of weaknesses and associated vulnerabilities.
With Rimini Protect for Oracle Database, you gain:
- Zero-day defense that monitors database memory activity
- Database assessment, discovery and custom rules to help mitigate risks
- Cost-effective, subscription-based solutions for flexible pricing
Extend the life of your Oracle Database by ensuring its compatibility with current and future technology. Apply our interoperability solutions to integrate best-fit technologies without the need for patches or upgrades.
With Rimini Connect for Oracle Database, you gain:
- Connectivity solutions for the latest browsers, OS, Java and email
- Ability to proactively plan your technology roadmap
- Quick and easy implementation for minimal downtime
Improve database stability and performance through faster issue resolution. Our proactive monitoring and health check solutions help identify and resolve potential database issues before they have a chance to become critical.
With Rimini Watch for Oracle Database, you gain:
- 24/7/365 monitoring with 10-minute guaranteed response time
- Proactive guidance to help prevent issues and minimize downtime
- Customized reports and dashboard for real-time visibility
Hear what our clients have to say
It’s been stress-free. I can go home without worrying about whether my staff will be able to handle ongoing support. When we need support, I know we can rely on Rimini Street.”
The technical support that Rimini Street provides for Oracle enables us to quickly resolve system issues and stay on top of the latest technology trends.”
The Rimini Street partnership has proven to be more than just a service agreement – it’s a strategic alliance”
Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”
The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”
With Rimini Street fully supporting our SAP systems, my team can focus 100% on realizing our Industry 4.0 vision.”
We were able to halve our SAP maintenance costs over a couple year period resulting in substantial savings.”
My team applauds the speed of Rimini Street support. It’s tremendously different than SAP support.”
When we were migrating to AWS and upgrading our ERP, without Rimini Street, we wouldn’t have had the right care and it would have been a very difficult project.”
There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives.
It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”
Our first year working together demonstrated the quality of Rimini Street support. Any database-related issues we raise are resolved faster and more effectively than with Oracle, so we had absolutely no reservations in extending the original contract to a multi-year agreement. ”
I have always had solid relationships with Oracle but transitioning to third-party support made absolute business sense and was not a risk.
What we paid Oracle for one year of support covered three years with [Rimini Street].
We’ve formed real bonds with our assigned Rimini Street support engineers.”
Additional resources
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We don't make ERP or database software like Oracle and SAP. We support and manage that software. Over the past 15 years, we have helped over 3,000 clients save billions of dollars. It's because we are built for support. Built to help clients avoid costly fees and ERP upgrades, so they can innovate and fuel growth. Other companies do software. We do support.
Control your Oracle Database roadmap
Contact Rimini Street today to learn more about how our expert third-party support and services for Oracle Database can help you extend the life of your mission-critical system while reducing risk and freeing up funds for innovation.