Search Icon

Gartner Releases Report on Evaluating Independent Support as Part of an Organizations Postmodern ERP Strategy

New report forecasts that “by 2020, 10% of enterprises will have included canceling their on-premises ERP vendor maintenance agreements in their postmodern ERP strategy, lowering annual support costs by up to 50%”

LAS VEGAS, February 4, 2016 Rimini Street, Inc., the leading global independent provider of enterprise software support services for SAP SE’s (NYSE:SAP) Business Suite and BusinessObjects software and Oracle Corporation’s (NYSE:ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Oracle Middleware, Hyperion, Oracle Retail and Oracle Agile PLM, today announced that Gartner recently released a new report titled, “Does Third-Party Support Have a Role in Your Postmodern ERP Strategy?” In the report, Gartner presents key challenges and recommendations related to a postmodern ERP approach, providing ERP maintenance and support assessment criteria for IT leaders for their short, mid and long-term needs.

Complimentary Report Access

Rimini Street is providing complimentary access to this new Gartner report at the following link:
http://www.riministreet.com/gartner-postmodern-erp

ERP Will Remain at the Heart of Business

According to Gartner, “for many enterprises, ERP remains a high priority for CIOs, ranking as their No. 4 priority in Gartner’s 2016 CIO survey,” [1] and “On-premise ERP application(s) will remain in place as part of the ERP portfolio for many organizations, but the amount of IT budget spent on sustaining the on-premises solution will need to shrink as funds shift toward new investments.” [2] ERP leaders are increasingly adopting a hybrid IT approach, which entails enhancing the existing ERP on-premise footprint with cloud-based applications – however, they need a way to fund this innovation. “Switching to a lower-cost third-party for support also allows the enterprise to shift spending away from the stable core ERP solution and toward new investments,” according to Gartner.

The Gartner report also highlights key decision-making criteria for considering a switch to independent support including:

  • How much further development, rollout and upgrade activity is planned for the application, if any
  • How satisfied the users and IT are with the vendor’s support services
  • If/when the vendor will stop supporting the ERP application
  • Whether there are third-party vendors with a proven track record for supporting the vendor’s software
  • How switching affects the ERP cost model

“As cloud computing and subscription-based models continue to mature, it is causing fundamental changes in how CIOs and IT leaders choose to maintain and evolve their IT infrastructures, with ERP remaining at the heart of their IT landscape,” said Seth Ravin, Rimini Street CEO. “We believe this report verifies the growing importance of independent support as a key option in any CIO’s postmodern ERP strategy, particularly as they look for ways to fund new IT investments without increasing their overall IT budget. Rimini Street offers Oracle and SAP licensees a more robust, mission-critical service offering that delivers exceptional client value and a premium service model, while allowing CIOs to reduce ERP operating costs by up to 90 percent – freeing up significant funds for investments in innovation.”

To learn more, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn.

[1] Gartner, Inc. “Building the Digital Platform: The 2016 CIO Agenda.” October 2, 2015.
[2] Gartner, Inc. “Does Third-Party Support Have a Role in Your Postmodern ERP Strategy?” January 29, 2016

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. To date, more than 3,500 Fortune 500, Fortune Global 100, midmarket, public sector and other organizations from a broad range of industries have relied on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit http://www.riministreet.com, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn.

Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “may,” “should,” “would,” “plan,” “intend,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “seem,” “seek,” “continue,” “future,” “will,” “expect,” “outlook” or other similar words, phrases or expressions. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, the duration of and economic, operational and financial impacts on Rimini Street’s business of the COVID-19 pandemic, as well as the actions taken by governmental authorities, clients or others in response to the COVID-19 pandemic; catastrophic events that disrupt Rimini Street’s business or that of its current and prospective clients, changes in the business environment in which Rimini Street operates, including inflation and interest rates, and general financial, economic, regulatory and political conditions affecting the industry in which Rimini Street operates; adverse developments in pending litigation or in the government inquiry or any new litigation; Rimini Street’s need and ability to raise additional equity or debt financing on favorable terms and Rimini Street’s ability to generate cash flows from operations to help fund increased investment in Rimini Street’s growth initiatives; the sufficiency of Rimini Street’s cash and cash equivalents to meet its liquidity requirements; the terms and impact of Rimini Street’s outstanding 13.00% Series A Preferred Stock; changes in taxes, laws and regulations; competitive product and pricing activity; difficulties of managing growth profitably; the customer adoption of Rimini Street’s recently introduced products and services, including its Application Management Services (AMS), Rimini Street Advanced Database Security, and services for Salesforce Sales Cloud and Service Cloud products, in addition to other products and services Rimini Street expects to introduce in the near future; the loss of one or more members of Rimini Street’s management team; uncertainty as to the long-term value of Rimini Street’s equity securities; and those risks discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on August 5, 2020 and as updated from time to time by other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication.

© 2020 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.

Investor Relations Contact
Dean Pohl

Rimini Street, Inc.

+1 925-523-7636 dpohl@riministreet.com
Media Relations Contact
Michelle McGlocklin

Rimini Street, Inc.

This website has been built using modern web standards not fully supported by your browser. Please consider updating your browser.

Upgrade Today