Company benefits from a more flexible, highly responsive support model, at 50 percent savings compared to vendor support
LAS VEGAS and SÃO PAULO, Brazil, February 22, 2016 – Rimini Street, Inc., the leading global independent provider of enterprise software support services for SAP SE’s (NYSE:SAP) Business Suite and BusinessObjects software and Oracle Corporation’s (NYSE:ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Oracle Middleware, Hyperion, Oracle Retail and Oracle Agile PLM, today announced that the Rodobens Group, a leading Brazil-based conglomerate of companies in the Automotive, Financial, and Real Estate sectors, has chosen Rimini Street to support the company’s SAP ECC 6.0 system. By switching from SAP support to Rimini Street’s premium support model, Rodobens has gained a more flexible, responsive, high-value support model, in addition to immediate savings of 50 percent on its annual support fees compared to SAP support fees.
Rodobens Seeks to Maximize Value of Current System, No Plans to Adopt S/4HANA
“Rodobens Group is a vast organization, and like most businesses, we are constantly trying to achieve higher levels of efficiency with a decreasing IT budget,” said Marcos Adam, CIO, Rodobens Group. “We are very satisfied with our current, stable SAP system, and at this time have no intention of upgrading to S/4HANA. Our main focus was to find a support partner who could help us maximize the value and lifespan of our current ERP system, deliver a higher level of service than we previously experienced from the vendor, and who would provide us with a more flexible service model. With Rimini Street, we were able to achieve all these objectives, including getting a dedicated engineer who knows our business inside and out.”
Industry-Leading Tax, Legal & Regulatory Research and Technology
In addition to support across Rodobens’ SAP suite of products, support for customizations, interoperability, and a named Primary Support Engineer (PSE), Rimini Street will provide the company support for Brazilian tax, legal and regulatory updates, including Nota Fiscal eletrônica (NF-e). Rimini Street has a track record of successfully delivering hundreds of accurate tax, legal and regulatory updates in Brazil since September 2011, with the industry’s fastest “legislature-to-live”SM update delivery cycle through an innovative combination of a patent-pending tax, legal and regulatory update process, as well as proven methodologies and ISO 9001-certified development processes.
“Rimini Street is helping SAP licensees across Brazil and the rest of Latin America free up funds to support business growth and invest in needed innovations, allowing them to get the most value from their stable, mature systems, and avoiding expensive, unnecessary upgrades,” said Edenize Maron, general manager, Rimini Street Latin America. “By taking advantage of independent support, companies like Rodobens can achieve ongoing savings, receive a much higher level of support, and remain in full tax, legal and regulatory compliance in all jurisdictions in which they do business.”