Customer Fireside Chat: Top Three Ways to Improve SAP Service Support through AMS
Companies are changing how they run critical SAP systems – taking advantage of new delivery models that improve relationships with business users. With integrated support and application management services – you can scale to meet critical project milestones accelerating digital initiatives.
In this one-hour fireside chat featuring guest speaker Pascal Buchner, ITS Director & CIO, The International Air Transport Association (IATA), you’ll learn how companies are modernising how they manage their SAP systems with preventative maintenance to reduce manual processes and keep software from breaking.
We will explore how Rimini Street’s flexible, consultative Application Managed Services approach has enabled IATA to reduce overall open incident volumes, while improving cash flow as the COVID-19 pandemic continues.
Questions we will ask include:
How has your IT mission and priorities changed over the last 12 months?
Where are your immediate savings opportunities for IT Today?
How are you freeing up funds to focus on customer and business needs?
What were the main reasons for considering third-party support services?
Matthew Holmes, Director, Global Application Management Services at Rimini Street will also share new insight on getting more out of your SAP software while reducing project backlogs and simplifying IT service delivery.
IDC European Infobrief: Cloud at Your Pace: Linking Business Strategy with Cloud Strategy
Digital transformation was critical to European organizations in 2020 in response to the global pandemic. What lessons were learned, and how do they translate to 2021 IT strategic plans and cloud strategy?
A recent infobrief by marketing intelligence leader IDC reveals results of its European IT Buyer Sentiment Survey, including: organizations’ top goals for 2021-2022, where enterprises are in the pandemic recovery stages, and the metrics used to build a business case for ERP modernization.
IDC’s infobrief includes valuable insights and recommendations for CIOs across the globe as they align business strategy with cloud strategy, specifically:
Avoiding the digital ROI gap
CEO priorities across the pandemic recovery stages
An IT project prioritization framework for 2021
How a hybrid IT strategic plan supports the digital transformation journey
Recommendations for ERP innovation
The infobrief also highlights the success of Swedish eco-friendly transportation leader Green Cargo in balancing ERP modernization and sustainable innovation on a tight budget by following a Business-Driven IT Roadmap.
Download the IDC infobrief today and continue your digital transformation success.
