The story of unified support
What is unified support? This tale of two CIOs, Miguel and Nick, brings to life the difference between using a legacy model to run enterprise applications and using a modern approach.
Miguel was using outsourced systems integrators for application management services at his company. With that approach came project backlogs, resource trade-offs, and headaches.
Nick was using a unified support approach from Rimini Street at his company. With that approach came expert, subscription-based unified support services including L4 ERP support, and faster ticket resolution times — freeing up Nick to work on important projects that were increasingly self-funded.
One day Miguel met Nick at a conference and learned about unified support services from Rimini Street. Miguel’s world got much better. See how yours can, too.
