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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
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Contact us

Services and Support for Oracle Fusion Middleware (FMW)

Help extend Oracle Fusion Middleware value and dramatically reduce costs

Compare to Oracle FMW support
Services and Support for Oracle Fusion Middleware (FMW)

Break free from vendor lock-in with engineer-led software support for Oracle Fusion Middleware

When your Oracle Fusion Middleware (FMW) is stable, hard-working, and reliable, it’s a challenge to pay for costly, unwanted vendor upgrades in order to maintain full support. Fortunately, you can break free from vendor lock-in and follow your own IT roadmap with Rimini Support™ for Oracle Fusion Middleware.

We can secure and fully support your FMW release for 15+ more years from the time you switch to us, at a savings of up to 90% of your total support costs. With Rimini Support for Oracle Fusion Middleware, you can extend the life of your IT investments, channel those significant savings into innovation, and accelerate growth.

We can support your FMW on its own or in combination with:

  • Oracle applications
  • Oracle Database
  • SAP applications

Our global, 24/7/365 support is led by senior-level Primary Support Engineers who average 20+ years of  experience. And while we guarantee a response time of 10 minutes for critical P1 issues, our actual average response time is less than 2 minutes for P1 and P2 issues.

Our responsive, comprehensive support for Oracle Fusion Middleware can help you:

  • achieve your strategic, operational, and financial goals
  • extend the life of your ERP investments
  • proactively secure your enterprise software ecosystem
  • facilitate interoperability and improve operational efficiency
  • reduce business disruption and downtime
  • identify root causes to prevent incident recurrences
  • quickly access an always-on global network of expert software engineers
Up to
90%

savings on total support costs

Over $9B

in estimated total client savings since 2005

Less than
2 minutes

average response time for P1 and P2 issues

4.9/5.0

overall average client satisfaction rating

Benefits of partnering with Rimini Street

Chart your roadmap

Chart your roadmap

Free yourself from vendor mandates and restrictions
Reduce Oracle Fusion Middleware TCO

Reduce Oracle Fusion Middleware TCO

Switch to us for 15+ more years of support
Innovate around existing systems

Innovate around existing systems

Leverage our skills in interoperability, security, and possibility thinking
Enable business stakeholders

Enable business stakeholders

Deliver new functionality to drive growth

Oracle Fusion Middleware we support

Product categories we support include:

Application servers
Business intelligence
Business process management
Data integration
Development tools
Enterprise management
Identity management
Service integration
User integration

Featured clients

View All Clients
Featured clients
Featured clients
“

If you are spending your resources on day-to-day operations, you aren’t spending it on transformation for competitive advantage and growth.”

– Alain Habel, Manager, Corporate Application Management Services
Learn more
Featured clients
Featured clients
“

We didn’t have a dedicated team at Federation University. We had one, maybe two people at any one time working on the project. Rimini Street saved us the equivalent of three or four full-time employees.”

– Andrew Matheson, Manager, Service Operations
Learn more
Featured clients
Featured clients
“

Finding a new way to manage platform maintenance and support has created real opportunities for our staff and organization. It has meant that resources are available to contribute to new projects that can be embedded into business as usual and then return value over the next year and every year.”

– CIO, Greater Western Water
Learn more
AltaGas Ltd.
Federation University Australia
Greater Western Water
Bodet
Pearson Education, Inc.
Globo Comunicação e Participações S.A.
Homeplus Co., Ltd.
Technical Support for Oracle Helps Pan Ocean Navigate the Future
MYOB
SCEE Electrical Ltd
Bumhan Mecatec
GRP
Mercury NZ
Standard Foods Corporation
Korean Air
View All
RELATED SERVICES

Rimini ONE™

Rimini Street end-to-end solutions for Oracle Fusion Middleware are integrated application and database support, software security, managed services, and professional services from a single proven and ultra-responsive partner.

Learn more
Rimini ONE™

Additional resources

Take Control of Your Oracle Unlimited Licensing Agreement (ULA)
Blog
Take Control of Your Oracle Unlimited Licensing Agreement (ULA)
Ryan Bendana
Ryan Bendana
Senior Director of Global License and Advisory Services
2 min read

Considering an exit plan from your Oracle Unlimited Licensing Agreement (ULA)? Discover how Rimini Street License Services can help you proactively manage compliance risk. With tight IT budgets getting tighter, many Oracle licensees with Unlimited Licensing Agreements (ULAs) may be tempted to consider an exit plan to avoid the pinch of rising support costs. But, […]

Read Blog
How to Maximize the ROI of Your Oracle Database License
Blog
How to Maximize the ROI of Your Oracle Database License
Robert Freeman
Robert Freeman
Senior Product Management Director
2 min read

Discover how to extend the life of your databases, improve ROI, and fund innovation with support savings with Rimini Street services and support for Oracle Database. Have you ever met an Oracle customer who happily pays the company’s fees for software support? Neither have we. But too few really understand how beneficial—and painless—breaking up with […]

Read Blog
Love It or Leave It: Should You Replace or Modernize Your ERP System?
Blog
Love It or Leave It: Should You Replace or Modernize Your ERP System?
Scott Hays
Scott Hays
Senior Director, Product Marketing
Rimini Street
4 min read

As IT leaders look toward the future of their ERP system, they must decide whether to innovate at the edges of the current system or replace it completely.  We’ve all seen those reality home renovation shows where a couple must decide whether to renovate their current home or buy a new one. If the place […]

Read Blog
Responsive support services
Video
Rimini Street: What We Do

We don't make ERP or database software like Oracle and SAP. We support and manage that software. Over the past 15 years, we have helped over 3,000 clients save billions of dollars. It's because we are built for support. Built to help clients avoid costly fees and ERP upgrades, so they can innovate and fuel growth. Other companies do software. We do support.

Watch Video

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