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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
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Services and Support for SAP ASE (Sybase)

Extend the lifetime value of your SAP ASE (Sybase) database without upgrading

Compare to SAP ASE (Sybase) support Download datasheet for SAP ASE
Services and Support for SAP ASE (Sybase)

Software support for SAP Sybase designed to improve database performance and ROI

Improve your database availability, performance and ROI with Rimini Support™ for SAP ASE (Sybase). We support SAP ASE database in conjunction with support for other applications and databases, or as a standalone service.

We will fully support your SAP ASE database for 15+ more years from the time you switch to us, without expensive, unwanted upgrades, at a savings of up to 90% on your total current SAP ASE (Sybase) support costs, to help you fund innovation from your current IT budget.

Our global, 24/7/365 software support is led by Primary Support Engineers who average 20+ years of experience. We guarantee a 10-minute response time for critical P1 issues. And with Rimini Support, you benefit from integrated support for all of your databases and applications from one proven partner.

We go beyond the traditional break/fix support and provide:

  • advanced support for both commercial and open-source databases, on-premises or in the cloud
  • flexible support for any number of servers, from one to thousands
  • scalable support for any data storage requirements, from small to up to 700TB
  • performance support
  • configuration support
90%

savings on total SAP support costs

800+

full-time staff engineers across 21 countries

Over $9B

in estimated total client savings since 2005

4.9/5.0

overall average client satisfaction rating

SAP Sybase managed services that optimize interoperability and fill IT skills gaps

With Rimini Manage™ for SAP, we manage your databases so your IT team can work on higher-value strategic initiatives. Our expert engineers understand SAP ASE’s interactions with SAP applications — and with other vendors’ applications — so we can deliver greater availability and an exceptional, responsive database management experience.

From mature SAP ASE instances to open-source, our database managed services can help you fill IT skills gaps, simplify operations, avoid costly upgrades, solve interoperability issues, and optimize your database environments.

Rimini Manage™ services include:
  • database administration
  • database security
  • database infrastructure support
  • database architecture
  • problem diagnosis and troubleshooting
  • incident management
  • disaster recovery assistance

Benefits of partnering with Rimini Street

Get higher ROI on your database

Get higher ROI on your database

Avoid unnecessary upgrades and save big on support
Get broad expertise

Get broad expertise

We provide performance support, configuration, and security solutions
Attract and engage IT talent

Attract and engage IT talent

Staff your high-impact projects; we’ll support your databases
Consider open-source databases

Consider open-source databases

We know all about them

SAP ASE (Sybase) databases and technical components we support

The SAP ASE databases (collectively the former SAP Sybase family of database products) we support are: SAP Adaptive Server Enterprise (ASE), SAP SQL Anywhere, SAP IQ, and SAP Advantage DB Server. The technical components we support are:

SAP Replication Server
PowerDesigner
PowerBuilder
SAP IQ Client
SAP IQ Web Drivers
SAP IQ ODBC Driver
SAP IQ Cockpit

Rimini Street supports all SAP ASE (Sybase) database releases and editions.

Featured clients

View All Clients
Featured clients
Featured clients
“

It’s been stress-free. I can go home without worrying about whether my staff will be able to handle ongoing support. When we need support, I know we can rely on Rimini Street.”

– Andrew Matheson, Head of Operations and Automation
Learn more
Featured clients
Featured clients
“

The technical support that Rimini Street provides for Oracle enables us to quickly resolve system issues and stay on top of the latest technology trends.”

– Dong Hoon Park, Head of IT Department
Learn more
Featured clients
Featured clients
“

The Rimini Street partnership has proven to be more than just a service agreement – it’s a strategic alliance”

– Eric Kamara, General Manager of Platform Services
Learn more

Rimini Street clients include:

Officeworks
Odfjell Terminals North America
Gainwell Technologies
MRC Management Company
Rev Group, Inc
Harry And David Operations
Chemical Abstract Services
RS. MITRA KELUARGA GROUP
Khimji Ramdas Group
Alghanim Industries
Gerflor DLW GmbH
Al Mulla Group Holding Company KSCC
See Hoy Chan Management Services Sdn Bhd
Indústria E Comércio De Confecções La Moda
ITSUWA SHOJI KAISHA, INC.
View All
Related services

Rimini ONE™

Rimini Street delivers end-to-end solutions for SAP ASE database: integrated database support, application support, software security, managed services, and professional services.

Learn more
Rimini ONE™

Additional resources

With ERP, Mission-Critical and Strategic are Two Different Things
Blog
With ERP, Mission-Critical and Strategic are Two Different Things
Luiz Mariotto
Luiz Mariotto
GVP, Global Pre-Sales
4 min read

A robust and reliable ERP is crucial for medium and large companies from all sectors to have a unified and secure view of data for management and for the company’s daily operations — especially regarding the execution of mission-critical tasks. In today’s business world, with technological evolution and the growing demand for flexibility and efficiency, […]

Read Blog
Key Lessons Learned from an SAP Database Guru
Blog
Key Lessons Learned from an SAP Database Guru
Leonardo Gracioli
Leonardo Gracioli
SAP Sr. Support Engineer
3 min read

This blog was originally published in June 2023 and was updated in June 2024  What Brazil-based Leonardo Gracioli loves most about his job as an SAP Database Guru for Rimini Street is the opportunity to learn new things.  “I’m always looking for challenging tasks—something that makes me feel I’m learning something new,” he says. “SAP […]

Read Blog
Say yes to an ERP innovation strategy
Story
Say yes to an ERP innovation strategy

Modern composable ERP gives you the tools and flexibility you need to be true change agents in business.

Read Story
Love It or Leave It: Should You Replace or Modernize Your ERP System?
Blog
Love It or Leave It: Should You Replace or Modernize Your ERP System?
Scott Hays
Scott Hays
Senior Director, Product Marketing
Rimini Street
4 min read

As IT leaders look toward the future of their ERP system, they must decide whether to innovate at the edges of the current system or replace it completely.  We’ve all seen those reality home renovation shows where a couple must decide whether to renovate their current home or buy a new one. If the place […]

Read Blog
Sept 30th Deadline
Blog
Third-party Support for SAP: The Gift That Keeps on Giving
Rimini Street Staff
3 min read

Hand SAP your software support cancellation notice before the September 30 SAP deadline and give yourself the gift of improved ERP support quality this year — and every year.   2020 was a unique year for all, as the world grappled with COVID-19 and the impact it had on personal and professional lives. The pandemic […]

Read Blog
A Prudent Approach for SAP Leaders to Conserve Cash
Webinar
A Prudent Approach for SAP Leaders to Conserve Cash
Watch Webinar
5 Ways to Avoid a Surprise Audit: SAP Indirect Access
Webinar
5 Ways to Avoid a Surprise Audit: SAP Indirect Access
Watch Webinar
Understanding the Risks of SAP’s Vision for Cloud and S/4HANA
Webinar
Understanding the Risks of SAP’s Vision for Cloud and S/4HANA
Watch Webinar
5 Decisions To Consider Before Moving To SAP S/4HANA
Webinar
5 Decisions To Consider Before Moving To SAP S/4HANA
Watch Webinar

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