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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    Enterprise software support, managed services and innovative Agentic AI ERP solutions
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    • We help you…
      • Transform business processes with Agentic AI
      • Reduce software support costs
      • Avoid low-ROI upgrades/migrations
      • Maximize value of existing ERP
      • Self-fund innovation in budget
      • Enable enterprise-wide AI & automation
      • Develop strategic IT roadmaps
      • Augment staff to fill tech skills gaps
      • See all objectives
    • Our unique approach
      • Agentic AI ERP
        • Rimini Agentic UX™
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      • Rimini Smart Path™
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    • Support and services
      • Agentic AI ERP solutions
      • Agentic governance solutions
      • Enterprise software support
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      • Unified support and services
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      • Change management and release control
      • Global tax, legal and regulatory update services
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      • See all support and services
  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
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    • Oracle
      • Oracle E-Business Suite
      • Oracle Database
      • Hyperion
      • JD Edwards
      • Fusion Middleware
      • See all Oracle
    • SAP
      • SAP ECC and Business Suite
      • SAP S/4HANA
      • SAP HANA Database
      • SAP BusinessObjects
      • SAP ASE (Sybase) Database
      • SAP cloud products
      • See all SAP
    • VMware
      • vSphere
      • vSAN
      • vCenter
      • Horizon
      • ESXi Hypervisors
      • Aria Operations
      • See all VMware
    • Open-source databases
    • Microsoft
    • IBM
    • ServiceNow
    • Salesforce
    • Workday
    • Dayforce
    • And more
  • Industries
    Tailored solutions and strategic expertise for your industry’s unique challenges.
    • Manufacturing
    • Telecom
    • Retail
    • Financial services
    • Energy, utilities and resources
    • Government
    • See all industries
  • Success stories
    Real-world stories of how clients have achieved profitability and competitive advantage
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    Library of tools and insights to keep you on the Smart Path™ toward IT success
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    • What is Third-Party Support?
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    A global leader in enterprise software support and services for mission-critical systems
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Contact us

Turn Enterprise IT into a Portfolio Value Lever

Leverage Rimini Street’s unmatched ERP expertise and services to help portfolio companies reduce operating costs, improve EBITDA and accelerate innovation without disruptive technology overhauls.

Learn how PE firms reduce IT costs Talk to Rimini Street’s PE specialist
Turn Enterprise IT into a Portfolio Value Lever

Create More Value Across Your Portfolio Without More Capital

Private equity firms are under increasing pressure to drive operational improvements, strengthen portfolio performance and deliver stronger returns in an environment of higher borrowing costs, longer hold periods and increased scrutiny on performance.

Technology plays a critical role in achieving these outcomes, yet many portfolio companies remain burdened by costly software maintenance, vendor-driven upgrade cycles, scarce technical resources and sprawling estates of enterprise systems.

Rimini Street helps private equity firms and portfolio companies turn enterprise technology from a cost center into a value creation engine. Our proven solutions help organizations lower operating costs, improve operational performance, reduce risk and fund strategic initiatives that support growth, transformation and exit readiness.

See why PE firms and portcos turn to Rimini Street's support, managed services, security and innovation solutions to help organizations take control of their technology roadmap and align IT investments directly to meaningful business objectives.

Improve EBITDA

Improve EBITDA

Reduce total annual software support costs by up to 90% and eliminate unnecessary maintenance expenditures. Redirect savings toward strategic initiatives that strengthen margins, improve cash flow and increase enterprise value.
Reduce portfolio risk

Reduce portfolio risk

Keep hundreds of applications secure, compliant and up to date for up to 15 rolling years, guaranteed, while helping to reduce operational, cybersecurity and regulatory risk.
Advance the Investment Thesis

Advance the Investment Thesis

Free IT resources to focus on automation, AI, acquisitions, digital transformation and growth initiatives that support the investment thesis and enhance exit potential.

By the numbers

200+

financial services clients signed

Over $10B

in client savings

Avg. 4.9 out of 5.0

satisfaction rating

Where Can AI Create the Most Portfolio Value?

From automating operations to improving decision-making, AI offers significant potential for portfolio companies. Explore practical opportunities, common pitfalls and how organizations can pursue AI initiatives while maximizing the value of existing technology investments.

Read the blog

Support the technology investments already driving your business

Portfolio companies often operate highly customized environments built around enterprise systems that already support critical business operations. Rimini Street helps organizations maximize the value of those investments through enterprise software support, managed services, security and optimization solutions designed to reduce costs and improve performance without unnecessary disruption.

JD Edwards
Oracle E-Business Suite
SAP
Salesforce
Oracle Database
Application Management Services (AMS) for Oracle
Application Management Services (AMS) for SAP
VMware

One Proven Technology Partner Across Your Entire Portfolio

Private equity firms often inherit a mix of ERP systems, databases, enterprise applications and support providers across portfolio companies. Rimini Street helps simplify that complexity with a broad portfolio of support, managed services, security and innovation solutions. As a trusted provider supporting hundreds of enterprise software products worldwide, we can serve as a single strategic technology partner across diverse portfolio environments, helping reduce vendor sprawl, improve operational consistency and unlock economies of scale.

  • Enterprise software support
  • Managed services
  • Professional services
  • Software security services
  • Interoperability services
  • Monitoring & health check services
  • Custom support services

Get comprehensive software support for portfolio companies seeking greater stability, lower operating costs and improved technology ROI. Our IT services for private equity firms help maximize uptime, extend ERP life and drive operational efficiency across portcos.

With Rimini Support™, you gain:

  • Tax, legal and regulatory updates to ensure ongoing software compliance
  • 24/7/365 support with average <2-minute response time for P1 issues
  • Immediate savings of up to 50% on annual support fees and up to 90% on total maintenance costs
Learn about Rimini Support

Improve operational efficiencies with accountable, flexible managed IT services for private equity firms. Fill skills gaps, support transformation initiatives and free internal resources to focus on growth initiatives, transformation programs and operational priorities.

With Rimini Manage™, you gain:

  • Access to a team of 800+ engineering experts with deep knowledge of Oracle, SAP, Salesforce®, VMware® and many other systems
  • Root cause analysis to address recurring issues
  • Single vendor for more streamlined services and support
Learn about Rimini Manage

Accelerate strategic initiatives across portfolio companies with consulting services designed to improve ROI, enhance operational performance and support technology transformation aligned with investment objectives.

With Rimini Consult™, you gain:

  • Business-focused guidance from highly tenured professionals
  • Assistance resolving challenges such as security, interoperability and integration
  • Staff and skills augmentation, with resourcing models to meet demand
Learn about Rimini Consult

Reduce cybersecurity risk and protect enterprise value across portfolio companies with proactive security solutions that strengthen resilience, improve compliance and safeguard critical business operations without vendor patch dependencies.

With Rimini Protect™, you gain:

  • Proactive, zero-day protection from entire classes of vulnerabilities
  • Threat mitigation without code modification or downtime
  • Continuous protection for vendor-supported and non-vendor-supported software
Learn about Rimini Protect

Extend the value of existing technology investments and modernize operations without disruptive upgrades or downtime. Help portfolio companies integrate new technologies while increasing flexibility and long-term ROI.

With Rimini Connect™, you gain:

  • Ability to use the latest email servers, OS, Java versions and browsers with your existing ERP
  • Avoidance of disruptive code changes, upgrades or regression testing
  • Increased value of current enterprise software for greater ROI
Learn about Rimini Connect

Improve operational performance across portcos with proactive services that identify and resolve issues before they impact business operations, helping maintain stability and reduce unnecessary costs.

With Rimini Watch™, you gain:

  • Improved system performance for greater productivity
  • Reduction of software issues requiring expensive fixes
  • Best practices for maintaining your ERP systems long term
Learn about Rimini Watch

Support hundreds of complex technology environments through customized solutions tailored to portfolio company needs. Benefit from flexible services that help organizations reduce costs, accelerate innovation and support growth initiatives beyond Oracle, SAP, VMware®, IBM and Salesforce®. Rimini Street can also support a broad range of business-critical platforms and highly customized environments, including solutions such as JD Edwards, Blue Yonder, select Microsoft technologies, supply chain and warehouse management systems, and other enterprise applications common across portfolio companies.

With Rimini Custom™, you gain:

  • Proposal tailored to your budget and your desired scope of work
  • Comprehensive services for more enterprise software
  • Expert orchestration of your systems, facilitating growth and innovation
Learn about Rimini Custom

Hear what our clients have to say

Brandsafway
“

We moved to Rimini Street because the risks were low and we knew the financial savings would be a huge benefit. After we experienced far better support than what we had before, our decision was validated, and we’ve since significantly expanded our global footprint through Rimini Street support .”

Simon Lytton Global Applications Director BrandSafway
Read story
Pyung Hw
“

Rimini Street helped us break free from vendor pressure to upgrade and establish IT strategies aligned with our business requirements and operational environments.”

Sangwook Lee Director, Head of Information Strategy Pyung Hwa Holdings
Read story
Khimji Ramdas Group
“

Rimini Street reduced our SAP costs, so now we can invest the savings in new technologies without adding to the budget. We have the same budget that we had when we were working with SAP, but now I can do more with it.”

Prashant Kumar CTO Khimji Ramdas
Read story
AUTOBACS
“

We plan to double our business in the coming years. To achieve this, we need innovation and outstanding technology solutions. We see the Rimini Smart Path™ as a powerful tool to help us fuel that growth.”

Nobuo Norisue Representative Director and Chief Executive Officer, AUTOBACS Digital Initiative Co., Ltd. and Information Technology General Manager AUTOBACS SEVEN Co., Ltd.
Read story
Vivere 
“

When we talk to the Rimini Street team, they treat us like a long-time friend, and that really means a lot to us. They help us not only protect critical systems, but also give the business more confidence to improve, adapt and plan ahead.”

Sutrisno Yao Head of IT Division VIVERE Group
Read story
One New Zealand
“

It’s about knowing you have a partner who can help you stay resilient, reliable and secure while freeing your people to focus on the future. That’s what Rimini Street gives us.”

Adrian Albuquerque CIO One NZ
Read story
Medical Microinstruments, Inc.
“

The progress we’ve seen in reducing manual processes and enhancing data-driven decision making reflects the strategic value Rimini Street brings to our Salesforce evolution, and we know there’s more we can do to maximize the full potential of our IT investments with their support.”

William Retana Global IT Director and Cybersecurity Officer MMI
Read story
Cochlear
“

Moving to Rimini Street gave us back control of our ERP platform. It took us out of that vendor driven upgrade cycle.”

Jason Budding VP of Global IT Operations Cochlear
Read story
Lwart Environmental Solutions
“

With Rimini Street, our SAP and VMware environments simply work. That reliability gives us time to improve business processes and collaborate more closely with our innovation teams. We’ve found a partner we trust to keep our core systems running while we focus on where the business needs to go next.”

Jefferson Andriotti Head of IT and Procurement Lwart Environmental Solutions
Read story
Brandsafway
Pyung Hw
Khimji Ramdas Group
AUTOBACS
Vivere 
One New Zealand
Medical Microinstruments, Inc.
Cochlear
Lwart Environmental Solutions

FAQs

What are the benefits of managed IT services and IT support for private equity firms from Rimini Street?

Rimini Street helps private equity firms and portfolio companies reduce operating costs, improve operational efficiency and maximize the value of existing technology investments. Through managed IT services, enterprise software support and Agentic AI innovation solutions, organizations can extend the life of critical ERP, database and enterprise software systems while avoiding costly and disruptive upgrades.

With Rimini Street, private equity firms can:

  • Reduce annual software support costs by up to 50% and total maintenance costs by up to 90%
  • Improve EBITDA and cash flow through technology cost optimization
  • Accelerate operational improvements and transformation initiatives across portfolio companies
  • Access a global team of enterprise software, database and infrastructure experts
  • Enhance security, compliance and operational resilience
  • Maximize ROI from existing technology investments while supporting long-term growth objectives

This combination of cost savings, flexibility and innovation enables private equity firms to focus more resources on strategic growth and portfolio performance as well as increasing enterprise value.

How does Rimini Street help improve EBITA?

Rimini Street helps organizations reduce software support and maintenance costs, avoid unnecessary upgrade expenditures and improve operational efficiency. These savings can then be redirected toward strategic initiatives that contribute to revenue growth, productivity improvements, digital transformation and enterprise value creation.

What industries does Rimini Street work with?

Rimini Street’s global team includes industry experts that can provide market-specific guidance and custom support solutions tailored to your organization’s unique needs. Whether you’re seeking managed IT services for private equity or support for organizations in other industries, Rimini Street can help optimize and extend the value of your technology investments. Industries, including, but not limited to:

  • Energy and utilities
  • Financial services
  • Government
  • Manufacturing
  • Retail
  • Telecom
  • Business and professional services
  • Construction
  • Education
  • Healthcare
  • Hospitality
  • Media and entertainment
  • Nonprofit
  • Tech
  • Transportation and logistics
  • Wholesale and distribution

Learn more about the industries we support, and get in touch with us for a custom proposal that details how we can support your organization’s technologies.

What technologies does Rimini Street support?

Rimini Street offers support, optimization and Agentic AI ERP innovation capabilities for 600+ software products, middleware, databases and applications, including, but not limited to, Oracle, SAP, VMware, ServiceNow®, Workday®, Dayforce, open-source databases, IBM, Microsoft and others. These capabilities help organizations seeking IT services for private equity and other enterprise technology solutions maximize the value of their existing technology investments.

 

See all products we support.

Additional resources

Early Access: 2027 C-Suite Imperatives Global Report
Research Report
Early Access: 2027 C-Suite Imperatives Global Report
Read Research Report
Reinventing Managed Services for Complex Modern Enterprises
White paper
Reinventing Managed Services for Complex Modern Enterprises
Read White paper
What Government Leaders Should Expect from Enterprise Software Support
eBook
What Government Leaders Should Expect from Enterprise Software Support
Read eBook
Rimini Street to Report Third Quarter 2026 Financial Results    on October 29, 2026
Press Release
Rimini Street to Report Third Quarter 2026 Financial Results on October 29, 2026

LAS VEGAS, October 19, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™ and the leading third-party support provider for Oracle, SAP and VMware software, today announced it will report earnings after market close on October 29, 2026. The company will host a conference call and webcast on that date to discuss…

Read press release
Years of Proven Results Drive Continued Partnership Between Pyung Hwa Holdings and Rimini Street
Press Release
Years of Proven Results Drive Continued Partnership Between Pyung Hwa Holdings and Rimini Street

Leading Korean automotive parts manufacturer achieves 50% annual maintenance savings, improved service responsiveness and long-term stability for its highly customized SAP and Oracle environments LAS VEGAS – October 13, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™ and the leading third-party support provider for Oracle, SAP and VMware…

Read press release
Localized Support for SAP Helps Pyung Hwa Streamline Tax Processing and Advance Smart Manufacturing Localized Support for SAP Helps Pyung Hwa Streamline Tax Processing and Advance Smart Manufacturing
Client Story
Localized Support for SAP Helps Pyung Hwa Streamline Tax Processing and Advance Smart Manufacturing
Read story
3 Key Insights from the 2026 IT Virtualization Survey for VMware Users
Blog
3 Key Insights from the 2026 IT Virtualization Survey for VMware Users
Dee-Dee Atta
Dee-Dee Atta
Director - VMware Product Marketing
5 min read

The IT virtualization landscape is undergoing its most significant disruption in over a decade. Following Broadcom’s acquisition of VMware and subsequent licensing overhauls, leaders have had to reevaluate their IT infrastructure plans. It’s no longer just about optimization — it’s about organizational strategy, cost mitigation and independence. A new global study from Unisphere Research, in […]

Read blog
Enterprise AI Implementation That Works: 3 Lessons from a Defense-Sector Catalog Modernization
Blog
Enterprise AI Implementation That Works: 3 Lessons from a Defense-Sector Catalog Modernization
George Goosen
George Goosen
GVP, Innovation Solution Delivery
5 min read

I spend a lot of time with organizations that are under real pressure to prove AI can deliver more than a polished demo. That pressure is even greater in highly regulated environments, where every new capability has to clear a higher bar for security, governance, auditability and operational control. That’s why this project stands out […]

Read blog
Infographic: 2026 IT Virtualization Survey Results
Infographic
Infographic: 2026 IT Virtualization Survey Results
Read Infographic

Drive greater value across your portfolio

Contact us today to learn how Rimini Street's software support, managed services and Agentic AI solutions help private equity firms reduce operating costs, improve EBITDA and accelerate value creation across portfolio companies.

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