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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    Enterprise software support, managed services and innovative Agentic AI ERP solutions
    See what we do
    • We help you…
      • Transform business processes with Agentic AI
      • Reduce software support costs
      • Avoid low-ROI upgrades/migrations
      • Maximize value of existing ERP
      • Self-fund innovation in budget
      • Enable enterprise-wide AI & automation
      • Develop strategic IT roadmaps
      • Augment staff to fill tech skills gaps
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    • Our unique approach
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  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
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    • Oracle
      • Oracle E-Business Suite
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      • JD Edwards
      • Fusion Middleware
      • See all Oracle
    • SAP
      • SAP ECC and Business Suite
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      • See all SAP
    • VMware
      • vSphere
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      • Horizon
      • ESXi Hypervisors
      • Aria Operations
      • See all VMware
    • Open-source databases
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    • Workday
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    • And more
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Enterprise Software Services and Solutions

Unlock the full value of your enterprise software portfolio by partnering with the leading global provider of third-party support and services for Oracle, SAP, VMware and more.

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Watch video Enterprise Software Services and Solutions

Rimini Street enterprise software services

As a global leader of end-to-end third-party enterprise software support, management and innovation solutions, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.

Enterprise software support

Get comprehensive, 24/7/365 software support in eight languages from a dedicated Primary Support Engineer backed by a global team with deep ERP expertise, often up to half the price of vendor support, for up to 15+ years.

Managed services

Reduce overhead expenses and operational challenges managing critical systems. Get predictable, fixed billing, fill IT skills gaps, reduce ticket backlogs and stabilize systems, freeing up your team to focus on strategic projects.

Professional services

Achieve strategic projects and business objectives in security, interoperability, integration, AI-focused innovation and more through targeted solutions that help optimize, evolve and transform your systems for a higher ROI.

Software security services

Get proactive, proprietary security solutions — trusted by high-security organizations and government agencies — that improve overall security posture without code modifications or reliance on vendor-provided security patches.

Interoperability services

Modernize your IT environment and help ensure systems work seamlessly with the latest technology. Increase the ROI of enterprise software with nondisruptive interoperability solutions that require no upgrades, patches or disruptions.

Monitoring and health check services

Identify and prevent issues before they escalate, minimizing risk and potential downtime. Gain confidence in your ERP environment with performance monitoring services and health checks, complete with a single pane of glass view of your systems.

Custom support services

Get support for a broader portfolio of enterprise software, applications, databases and other technologies, enabling you to retain systems that are nearing or have reached end-of-life (EOL) support and keep them in top performance.

Tax and regulatory compliance services

Keep your software assets up to date and compliant with relevant tax, legal and regulatory requirements — without the need for vendor upgrades or migrations — thanks to one of the fastest Legislature-to-Live™ delivery cycles in the industry.

License and advisory services

Simplify asset management with vendor-agnostic expertise, avoiding overspending and confusion. Mitigate compliance risk, uncover hidden costs and make smart licensing decisions with our experts, some of whom are former license auditors.
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What to expect from Rimini Street

Learn what you can look forward to when you partner with Rimini Street for enterprise software solutions — from greater roadmap control and vendor-agnostic guidance to a superior service experience and industry-leading SLAs.

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Enterprise software we support

Rimini Street delivers comprehensive support solutions for a full suite of enterprise applications, databases and technology software.

Oracle

Unlock the full potential and ROI of your Oracle investments by leveraging enterprise software management, support and innovation solutions covering E-Business Suite, Siebel, JD Edwards and more.

SAP

Transform your highly valuable SAP investment into a vehicle for innovation and competitive advantage with comprehensive software support, services and innovation solutions by Rimini Street.

VMware

Protect and extend the life of perpetually licensed VMware products with proactive, robust support services that include Rimini Street’s proprietary hypervisor security solution powered by Vali Cyber®.

Salesforce®

Manage your Salesforce platform expertly with a unique blend of professional and managed services that are flexible by design, giving you the right service at the right time, at a predictable price.

And more

Maximize the full value of your business-critical systems with enterprise software services for your vast IT estate including Microsoft, IBM, ServiceNow, open-source databases and beyond — even your highly customized and homegrown systems.
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Hear what our clients have to say

Lwart Environmental Solutions
“

With Rimini Street, our SAP and VMware environments simply work. That reliability gives us time to improve business processes and collaborate more closely with our innovation teams. We’ve found a partner we trust to keep our core systems running while we focus on where the business needs to go next.”

Jefferson Andriotti Head of IT and Procurement Lwart Environmental Solutions
Read story
Chen Full
“

With Rimini Street, we have confidence that our SAP systems are in expert hands. That trust allows our team to focus on enabling the business rather than worrying about ERP support.”

Alex Chiu IT Manager Chen Full International 
Read story
Flexitech
“

The funds we saved, and the system stability achieved by moving to Rimini Street have empowered us to reinvest our people, time and money towards initiatives that put us at the forefront of innovation.”

Thierry Le Gouanvic CIO Flexitech
Read story
KleanNara
“

Rimini Street is quick and accurate, especially when working with customized code and complex systems. Issues that would have taken days to resolve with a traditional vendor are often resolved within hours with Rimini Street.”

Hongjun Jang Digital Experience Manager KleanNara
Read story
Cubic Corporation 
“

Rimini Street’s support helps create capacity for us to explore modernization, automation and AI initiatives across our broader application landscape, while maintaining SAP ECC as the stable core.”

Jack Lidington Director of Enterprise Applications Cubic Corporation
Read story
Alcatel-Lucent
“

During our most critical VMware infrastructure challenge, Rimini Street delivered exceptional support characterized by technical expertise, genuine urgency and unwavering commitment.”

Dnyanesh Samant Senior Director of Infrastructure & Networks Alcatel-Lucent Enterprise
Read story
Ypê
“

At Ypê, we have several AI projects in works, but the Rimini Agentic UX™ project has outperformed them all in both speed and expectations. It only took one month from start to delivery, and helped us reduce our approval cycle by 60% and accelerate time-to-value. It’s a great win for our IT team.”

Geraldo Pereira CIO Ypê
Read story
SP Electricity North West
“

Instead of spending cycles on accessibility issues, our team is now focusing their efforts on value-add projects that deliver real ROI for our business.”

Martin Williams Problem and Knowledge Manager SP Electricity North West
Read story
Tidewater
“

Rimini Street has proven to be more than a trusted partner for our operations, and we continue to grow our footprint with them because we know it will translate to fast and lasting results for the business.”

Lee Johnson CIO Tidewater
Read story
Lwart Environmental Solutions
Chen Full
Flexitech
KleanNara
Cubic Corporation 
Alcatel-Lucent
Ypê
SP Electricity North West
Tidewater

Don’t just take our word for it

"The Perfect Partner"

“The transition from mainstream support to 3rd party via Rimini Street has been well managed, delivered the expected savings against the back drop of increasing costs, provided a huge improvement in support services and is now delivering added value back to my business.”

– IT Controller

Read full review

Gartner© and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Additional resources

Rimini Street Announces Debt Reduction and Amendment to its Credit Agreement
Press Release
Rimini Street Announces Debt Reduction and Amendment to its Credit Agreement

LAS VEGAS – April 1, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for Oracle, SAP and VMware software, today announced first quarter debt reduction activities and a recent amendment to its credit agreement. Debt reduction activities during the first quarter of 2026 […]

Read Press Release
Rimini Consult™ & Rimini Manage™ for Workday: Consulting & AMS
Datasheet
Rimini Consult™ & Rimini Manage™ for Workday: Consulting & AMS
Read Datasheet
What Critical Factors Affect My SAP S/4HANA Licensing Decision?
Analyst Research
What Critical Factors Affect My SAP S/4HANA Licensing Decision?
Read Analyst Research
Lotte Rental Speeds Growth and Innovation with Multiyear Partnership with Rimini Street
Press Release
Lotte Rental Speeds Growth and Innovation with Multiyear Partnership with Rimini Street

South Korea’s top car rental company cuts IT costs, boosts flexibility and powers digital transformation with long-term savings and robust services powered by Rimini Support™ for SAP and Oracle LAS VEGAS – March 31, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for […]

Read Press Release
Gold, Growth and Smart IT: A Conversation with Robin Fell
Blog
Gold, Growth and Smart IT: A Conversation with Robin Fell
Nancy Lyskawa
Nancy Lyskawa
EVP and Chief Client Officer
4 min read

With gold prices at an all-time high and global uncertainty driving investors toward safe havens, AngloGold Ashanti finds itself in a powerful position, not just because of market conditions, but because of strategic decisions that position the company to outperform its peers. I sat down with Robin Fell, SVP of Digital Technology at AngloGold Ashanti, […]

Read Blog
Oracle Database Support Then and Now: Why Customers Are Still Frustrated
Blog
Oracle Database Support Then and Now: Why Customers Are Still Frustrated
Robert Freeman
Robert Freeman
Rimini Fellow - Oracle Databases and Technology
5 min read

For decades, those in the Oracle community have voiced similar frustrations about mainstream support — primarily around the cost, speed and complexity. Despite how Oracle products and support channels have evolved, many organizations continue to feel underserved. Oracle Database customers often find themselves drowning in requests, waiting too long for meaningful help or receiving advice […]

Read Blog
Rimini Solutions™ for Salesforce® Applications
Datasheet
Rimini Solutions™ for Salesforce® Applications
Read Datasheet
 Rimini Street Wins Multiple Stevie® Awards for Sales & Customer Service Excellence
Press Release
 Rimini Street Wins Multiple Stevie® Awards for Sales & Customer Service Excellence

Company honored for Best Use of AI in Customer Service, Front-Line Customer Service Team of the Year in the Technology Industry and Best Customer Satisfaction Strategy LAS VEGAS – March 24, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for Oracle, SAP and […]

Read Press Release
Beyond SAP Migration: How Manufacturers Can Unlock Innovation Now with Third-Party Support and Agentic AI ERP
Blog
Beyond SAP Migration: How Manufacturers Can Unlock Innovation Now with Third-Party Support and Agentic AI ERP
Han Law
Han Law
Regional Chief Technology Officer, SE Asia and Greater China
6 min read

Manufacturers — one of SAP’s most deeply invested customer bases — are faced with a widening gap between the innovation they need and what the vendor is offering. Those in this industry require AI intelligence and automation to ensure resilience and maintain competitive advantage. Rather than making these features readily and cost-effectively available, SAP promotes […]

Read Blog

Ready to take the first step?

Reach out today and let’s discuss how end-to-end enterprise software solutions from Rimini Street can help you achieve your goals.

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