Value-maximizing support for Sybase
SAP ASE 16.0 and other SAP Sybase databases are approaching critical support milestones. If your existing environment is stable, why undergo a disruptive upgrade — or settle for Customer-Specific Maintenance that delivers less coverage for the same cost?
Rimini Street offers a smarter path forward. With Rimini Support™ for SAP Sybase databases, you can stay on your current release, keep your customizations and extend the life of ASE, IQ and SQL Anywhere for at least 15 more years. And by leveraging Rimini Street’s broader portfolio of SAP services and innovation solutions, you can improve operational performance, further reduce operating costs and redirect your team and budget toward Agentic AI ERP projects.
Take back control of your SAP Sybase roadmap and your budget with a strategic partner you can depend on.
Extend Sybase life
Cut costs, not scope
Fund your roadmap
Taking Back Control of SAP Decisions
Discover how SAP investments are being evaluated at the executive level, resulting in more strategic decision-making that factors in cost, risk and timing.
Unlock greater Sybase database value
As the global leader of end-to-end third-party enterprise software support, optimization and Agentic AI ERP innovation solutions for SAP, Rimini Street serves as a strategic IT partner for organizations like yours. Let us help clear the path toward protecting and future-proofing your IT investment, achieving your growth and profitability goals faster by making the most of your existing, highly valuable systems.
Go beyond break/fix support for Sybase database to help increase uptime, improve performance and ensure compliance. From configuration support to performance tuning, our team does it all.
With Rimini Support for SAP ASE, you gain:
- Dedicated Primary Support Engineer (PSE) from a team averaging 20+ years of experience
- Fast, accurate issue resolution enabled by Rimini Street’s patented and proprietary AI processes
- Immediate savings of up to 50% on annual support fees to reinvest in innovation
Free your team from daily Sybase database maintenance to work on higher-value strategic initiatives. We’ll take on management, including incidents and routine tasks, for greater productivity and cost-efficiency.
With Rimini Manage for SAP ASE, you gain:
- Optimization of database environment by engineers with deep knowledge of Sybase
- Unlimited ticket model from an extensive catalogue of services at a fixed price
- Root cause analysis to prevent issue recurrence for increased stability
Resolve complex challenges — from security strategy to open-source migration — from a partner who knows SAP ASE systems in depth. Count on our team for expert consulting and tailored project solutions to put you on the best path forward.
With Rimini Consult for SAP ASE, you gain:
- Vendor-agnostic IT strategy and roadmapping based on your goals
- Guidance to optimize, evolve and transform your database for a better ROI
- Flexible staff and skills augmentation to meet business demand
Get proactive Sybase security without dependency on vendor updates or patches. Trusted by top CISOs, Rimini Street helps protect your data, mitigate risk and improve your overall security posture.
With Rimini Protect for SAP ASE, you gain:
- Zero-day defense through database memory activity monitoring
- Ability to create custom rules for governance, risk management and compliance
- Cost-effective protection that allows you to redirect funding to innovation
Ensure Sybase availability and top performance with proactive monitoring and health check solutions. Take advantage of Rimini Street’s unique tools, diagnostics and human expertise to resolve issues before they turn critical.
With Rimini Watch for SAP ASE, you gain:
- Guidance on best practices for maintaining your database long term
- Proactive, automated solutions to reduce backlogs and resolution times
- Improved capacity trending and planning capabilities through historical data
Hear what our clients have to say
Rimini Street reduced our SAP costs, so now we can invest the savings in new technologies without adding to the budget. We have the same budget that we had when we were working with SAP, but now I can do more with it.”
We plan to double our business in the coming years. To achieve this, we need innovation and outstanding technology solutions. We see the Rimini Smart Path™ as a powerful tool to help us fuel that growth.”
When we talk to the Rimini Street team, they treat us like a long-time friend, and that really means a lot to us. They help us not only protect critical systems, but also give the business more confidence to improve, adapt and plan ahead.”
It’s about knowing you have a partner who can help you stay resilient, reliable and secure while freeing your people to focus on the future. That’s what Rimini Street gives us.”
The progress we’ve seen in reducing manual processes and enhancing data-driven decision making reflects the strategic value Rimini Street brings to our Salesforce evolution, and we know there’s more we can do to maximize the full potential of our IT investments with their support.”
Moving to Rimini Street gave us back control of our ERP platform. It took us out of that vendor driven upgrade cycle.”
With Rimini Street, our SAP and VMware environments simply work. That reliability gives us time to improve business processes and collaborate more closely with our innovation teams. We’ve found a partner we trust to keep our core systems running while we focus on where the business needs to go next.”
With Rimini Street, we have confidence that our SAP systems are in expert hands. That trust allows our team to focus on enabling the business rather than worrying about ERP support.”
The funds we saved, and the system stability achieved by moving to Rimini Street have empowered us to reinvest our people, time and money towards initiatives that put us at the forefront of innovation.”
“My team applauds the speed of Rimini Street support. It’s tremendously different than what we experienced with SAP support.”
Additional resources
The Company recently completed an additional $5.0 million of common stock repurchases and $5.0 million of debt prepayment that brings total fiscal year-to-date capital return and balance sheet optimization to $30.9 million LAS VEGAS, August 31, 2026 – Rimini Street, Inc., (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, managed services and Agentic…
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Don’t miss these critical SAP deadlines
No matter which SAP products or versions you run — or when SAP support expires — Rimini Street can support you now and extend the life of your systems through 2040 and beyond.
Product / Version |
End of Mainstream
|
|---|---|
SAP ASE 15.x / Older |
Expired |
SAP ASE 16.0 |
Expired January 1, 2026 |
SAP ASE 16.1 |
December 31, 2030 |
FAQs
What is the end-of-support date for SAP Sybase ASE 16?
Mainstream maintenance and support for SAP Sybase ASE 16.0 ended in January 2026. Mainstream maintenance and support for Sybase 16.1 ends on December 31st, 2030.
Can I keep using Sybase past the end-of-mainstream-maintenance and support dates?
Yes, your SAP Sybase database will continue to operate after SAP’s end-of-mainstream-maintenance date. The end of mainstream maintenance does not mean the software stops working. It means SAP will no longer provide the full level of support, updates and services available under mainstream maintenance.
Organizations that choose to remain on their current version after mainstream maintenance ends may be automatically enrolled in SAP Customer-Specific Maintenance (CSM). While CSM enables continued use of the software, it typically provides more limited support coverage than mainstream maintenance, often at a similar cost. As a result, many organizations evaluate alternative support strategies that help them maintain system stability, reduce costs and retain greater control over their long-term technology roadmap.
What happens when SAP ends mainstream maintenance for a product version?
Once SAP ends mainstream maintenance for a product, SAP customers are automatically enrolled in SAP Customer-Specific Maintenance (CSM). CSM often costs the same as mainstream maintenance, but support scope and value are much lower. CSM does not include:
- Regular security patches for new vulnerabilities
- Fixes for newly discovered bugs
- Guaranteed priority escalation when something breaks in production
- Legal and compliance safe harbor that regulators and auditors expect from a fully supported database
- Predictable, contract-based support pricing and response times
This reduced level of support can have significant negative implications for your organization. The best option to ensure you receive continued, high-quality support for your Sybase version is third-party support.
What are the main differences between third-party support for Sybase and SAP Sybase Support?
Third-party support for Sybase from Rimini Street delivers comprehensive, ultra-responsive support past end-of-support dates, at a fraction of the cost of SAP Sybase Support. With third-party support for Sybase from Rimini Street, you’ll receive:
Significant Sybase Support cost savings: With Rimini Support™, clients can achieve potential savings of up to 90% off TCO, helping free up budget for innovation. Calculate your potential maintenance savings with Rimini Support for SAP.
A dedicated Primary Support Engineer (PSE): We assign a dedicated PSE — from a team averaging 20+ years of experience and covering 8 languages — who is available in your time zone and stays familiar with your account for faster, more comprehensive support.
Patented and proprietary AI support tools and processes for faster resolution: Rimini Street’s patented and proprietary AI tools and processes match your case with the best-fit engineer based on dozens of vectors, all within seconds. Our unique, in-house-built technology detects signals to assist clients proactively, reducing cases that develop urgency and lowering business risk.
Global, follow-the-sun support: With more than 1,100 FTE engineers and experts available 24/7/365 across the globe to support 150+ countries and territories, we ensure your case is looked after with the freshest set of eyes until resolution.
Industry-leading, guaranteed response and resolution SLAs: Rimini Support offers guaranteed response and resolution times, including a 10-minute response SLA for P1 cases with updates every 2 hours and a 4-hour resolution SLA for P1 cases. (Resolution can be a solution, a workaround or an action plan.)
Global tax, legal and regulatory (TLR) services: Our global TLR services provide proprietary, patent-pending technology scoping from >5,300 government sites, 3,500 sources and 26,000 jurisdictions, ensuring that your applications stay up to date and compliant.
Break/fix and customization support: We cover integral, mission-critical customizations as if they were part of the standard, delivered product at no additional charge.
Onboarding and archiving services: Our ISO 9001:2015-certified archiving process facilitates a safe and rightful transfer of a client’s entitlements from the software vendor, preserving your flexibility to adopt new platforms and releases in the future. Our extraordinary onboarding experience includes a complete assessment of your environment and compliance requirements, a warm introduction to your dedicated team, step-by-step support to gain immediate access to your client portal and more.
Put your database investment to work for you
Contact Rimini Street today and learn how you can harness the full potential of your SAP ASE (Sybase) database and gain the freedom, flexibility and funds to innovate on your timeline.
