Do ERP Ecosystems Act Like Cartels?
While the ecosystems formed by ERP and database vendors, systems integrators, and other partners can create value, there can be downsides as well. Here are five things you need to know about ERP vendors. Over the decades, large ERP and database vendors, system integrators, and other partners have formed an ecosystem to help customers deploy […]
How Finance Executives Weather ERP Transformation Storms
What do seasoned financial executives from Johnson & Johnson, Pfizer, and TESCO have in common? Recently, they each shared candid insights from ERP transformation and integration projects during a panel discussion. Fellow panelist Michael Perica, executive vice president & chief financial officer at Rimini Street, shares their hard-won lessons. When corporate financial executives gather to […]
Rethinking the SAP ECC to S/4HANA Migration Mandate
Contrary to what SAP may want you to think, ECC to S/4HANA migration isn’t mandatory for your enterprise. In fact, independent support can extend your current ERP investment beyond SAP’s projected end of mainstream maintenance for ECC in 2027. I sat down with three of our SAP ERP experts to discuss the options businesses have. […]
How Salesforce Data Harmonization and AI Impact Your Enterprise
November 2022 may ultimately be bookmarked as the beginning of the next era of IT. That is when OpenAI announced open access to its ChatGPT, a natural language model that promises to revolutionize customer relationship management (CRM), software coding, and productivity across many industries. “We’ve trained a model called ChatGPT which interacts in a conversational […]
Answer 10 Tough Questions to Justify IT Modernization
IT system modernization can be achieved in different ways. Operational excellence in core and operational IT systems is a key part of most system modernization efforts. It contributes to profitability and makes the systems better able to accommodate change. Many currently deployed enterprise-level IT systems provide a strong foundation for change. For these systems, modernization […]
How to Evolve IT Systems into Innovation Engines
When vendor-driven and customer-driven technology roadmaps are in close alignment, the results can be almost magical. Unfortunately, for most organizations that’s rarely the reality as they’re often left struggling to achieve innovation that their vendors are supposed to enable. IT leaders are all too familiar with this cycle: Up-and-coming vendors mature or get acquired and […]
New Survey: Why CIOs and CTOs Want a New Model for IT Support and Services
In April of 2023, Censuswide conducted a survey of 608 US respondents from companies with $250m+ revenue. That study focused on CIO and CTO satisfaction with their existing IT support and services models for enterprise software. The results spoke for themselves. Respondents voiced broad dissatisfaction with their support services and models, including issues with support […]
How IT Can Sustain Business Growth and Profitability Amid Economic Uncertainty
During most of 2023, business outlook has seemingly ping-ponged between fears of an economic recession and hopes that an almost mythical soft landing—a term some economists use to describe a mild recession with a slight increase in the unemployment rate—will tame inflation without causing negative growth that generally results in high rates of layoffs and […]
What to do About SAP’s “My Way or the Highway” Cloud Push
The more SAP clarifies its cloud strategy, the murkier lies the future for those loyal customers on whose shoulders it built a leading ERP market share with on-premises solutions. The headline at IT Jungle succinctly summed up the one-two punch of recent SAP pronouncements: SAP Raises Costs, Slashes Innovation for On-Prem Software. The first blow […]
