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Rimini Street Appoints New SVP of Global Client Engagement

Seasoned former senior executive from SAP, Siebel Systems and Oracle to lead worldwide organization

LAS VEGAS, May 24, 2016Rimini Street, Inc., the leading global independent provider of enterprise software support services for SAP SE’s (NYSE:SAP) Business Suite, BusinessObjects and HANA Database software and Oracle Corporation’s (NYSE:ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Oracle Middleware, Hyperion, Oracle Retail and Oracle Agile PLM, today announced the appointment of Keith Costello as senior vice president, Global Client Engagement. In this newly created role, Costello will lead the strategic vision, operations and execution for the Company’s global program which provides mission-critical, trusted-advisor account services to every Rimini Street client from initial contract execution. More specifically, Costello will oversee Rimini Street’s global account management program and team responsible for assuring client success, satisfaction, service adoption and utilization, licensed product and support service value maximization, retention and identification of service upsell, and expansion opportunities.

Former Executive at SAP and Oracle Brings Proven Experience to Rimini Street
Costello is a 28 year veteran of the enterprise technology industry and a leader with proven P&L results in enterprise software customer success, sales, services, and partner ecosystems. He has experience working with start-ups and Fortune 500 companies, and specific domain expertise in ERP, CRM, business analytics, cloud technologies, and subscription management. Costello has built, turned around, scaled and led innovative and fast-growing organizations, from small teams to large divisions of significant, global scale.

Previously, Costello held management positions in the enterprise software industry, including senior executive roles with SAP, Siebel Systems and Oracle. At SAP, Costello served as executive vice president and general manager of SAP’s Business Analytics and Global Services divisions, where he managed revenues in excess of $1 billion. At Siebel Systems, he served as senior vice president of worldwide Professional Services. At Oracle, Costello served as vice president for Oracle’s consulting business. Immediately prior to joining Rimini Street, Costello was the senior vice president of Global Services at Zuora, Inc. Earlier in his career, he also served in a variety of positions for Price Waterhouse and Booz, Allen & Hamilton.

“Rimini Street’s reputation for delivering client value has steadily gained notice throughout the industry, and I see immense opportunity to further expand the value Rimini Street can bring organizations around the world,” said Costello. “I look forward to working with all Rimini Street clients to ensure the entire customer experience with Rimini Street, from initial onboarding to day-to-day service, to strategic assistance with platform road mapping, to long-term service provision, meets the high standards of success and satisfaction that our clients have come to expect and enjoy with Rimini Street support.”

“As companies increasingly switch from vendor support to Rimini Street support, we continue to make investments in the programs that help our clients maximize the value of their SAP and Oracle enterprise software spend for years into the future, while enabling innovation,” said Sebastian Grady, Rimini Street president and chief revenue officer. “Rimini Street has engineered its support model from the ground up to achieve the maximum ROI for our clients, and I am pleased to have Keith join us to lead the next phase of growth for our Global Client Engagement organization.”

To learn more, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. Over 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn.


Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “may,” “should,” “would,” “plan,” “intend,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “seem,” “seek,” “continue,” “future,” “will,” “expect,” “outlook” or other similar words, phrases or expressions. These forward-looking statements include, but are not limited to, statements regarding our expectations of future events, future opportunities, global expansion and other growth initiatives and our investments in such initiatives. These statements are based on various assumptions and on the current expectations of management and are not predictions of actual performance, nor are these statements of historical facts. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, changes in the business environment in which Rimini Street operates, including inflation and interest rates, and general financial, economic, regulatory and political conditions affecting the industry in which Rimini Street operates; adverse developments in pending litigation (including our pending appeal of the permanent injunction) or in the government inquiry or any new litigation; our need and ability to raise additional equity or debt financing on favorable terms and our ability to generate cash flows from operations to help fund increased investment in our growth initiatives; the sufficiency of our cash and cash equivalents to meet our liquidity requirements; the terms and impact of our outstanding 13.00% Series A Preferred Stock; changes in taxes, laws and regulations; competitive product and pricing activity; difficulties of managing growth profitably; the customer adoption of our recently introduced products and services, including our Application Management Services (AMS), Rimini Street Advanced Database Security, and services for Salesforce Sales Cloud and Service Cloud products, in addition to other products and services we expect to introduce in the near future; the loss of one or more members of Rimini Street’s management team; uncertainty as to the long-term value of Rimini Street’s equity securities; and those discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on November 7, 2019, and as updated from time to time by Rimini Street’s future Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication

© 2020 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.

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Dean Pohl

Rimini Street, Inc.

+1 203 347-4446
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Michelle McGlocklin

Rimini Street, Inc.

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