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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    End-to-end support and services for enterprise software
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Fund Innovation with Savings from Software Support for Government

Free up resources to tackle more impactful projects while keeping your critical systems running strong. Partner with the global leader of third-party support for Oracle, SAP, VMware® and more.

Learn what to expect Request a call
Fund Innovation with Savings from Software Support for Government

Achieve Transformation without Disruption™

IT modernization can go a long way toward streamlining operations and improving citizen experience. However, budget limitations, strict regulatory requirements and rising IT costs make modernization a challenge. These roadblocks can bring digital transformation efforts to a halt. And when agencies give in to vendor pressure to upgrade, it often leads to further project delays and budget overruns.

As the global leader of third-party software support for Oracle, SAP, VMware® and more, Rimini Street can provide organizations with immediate relief and put them on a path to growth.

Specializing in end-to-end solutions, Rimini Street delivers comprehensive, expert software support for government agencies. With us, you can avoid costly, disruptive upgrades while maintaining performance, compliance and security for up to 15 additional years — at a fraction of the total cost of vendor support. Partner with a proven provider to keep your stable systems running longer and gain the flexibility to innovate boldly.

Repurpose your budget

Repurpose your budget

Spend less on maintenance and more on innovation and efficiencies. Maximize the potential and value of your current software with expert support that helps reduce total maintenance costs by up to 90%.
Calculate your savings
Stay secure and compliant

Stay secure and compliant

Quickly adapt to applicable tax, legal and regulatory changes to avoid risk. Keep your existing systems secure, up to date and compliant with our proactive, proprietary processes and solutions.
Learn how
Control your IT roadmap

Control your IT roadmap

Upgrade when it suits your agency’s needs — not the software vendor’s. Retain your release for up to 15 additional years and use the savings from third-party software support for high-priority projects.

By the numbers

More than
5,900

contracts signed to date

Over 
$
9
B

estimated client savings

Avg.
4.9
/5.0

satisfaction rating

How Nottinghamshire County Council drives transformation 

Discover how Nottinghamshire County Council has leveraged Rimini Street to streamline operations across its nine county offices and numerous satellite offices and to support its customized ERP platform, which is used to administer hundreds of social programs for the county.  

Read story

Software services and solutions for government

JD Edwards
Oracle E-Business Suite
SAP
Oracle Database
Application Management Services (AMS) for Oracle
Application Management Services (AMS) for SAP

Modernize freely with software support services for government

As a global leader of end-to-end third-party enterprise software support and innovation solutions, Rimini Street serves as a strategic IT partner for agencies like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your goals and efficiencies — faster — by leveraging your existing, highly valuable systems.

  • Enterprise software support
  • Managed services
  • Professional services
  • Software security services
  • Interoperability services
  • Monitoring & health check services
  • Custom support services

Get comprehensive software support for public sector agencies for up to 50% off of annual vendor maintenance fees. Rely on our team to resolve critical issues quickly, increasing system uptime and performance.

With Rimini Support™, you benefit from:

  • Access to a Primary Support Engineer (PSE), backed by a global team of software experts
  • 24/7/365 support with average <2-minute response time for P1 issues
  • Tax, legal and regulatory updates and customization support included
Learn about Rimini Support

Give your team the time to complete shelved projects with managed services for government agencies. While our team handles application management and optimization, yours can focus on more impactful priorities.

With Rimini Manage™, you benefit from:

  • Flexible program options to suit your agency’s budget and needs
  • Root cause analysis to address recurring issues
  • Management from a team of 800+ engineering experts with deep knowledge of Oracle, SAP, Salesforce®, VMware® and more
Learn about Rimini Manage

Enlist the help of our talented, seasoned professionals to solve your most complex IT challenges. Whether you need to refine your security strategy or complete a cloud migration, We’ll Get You There™.

With Rimini Consult™, you benefit from:

  • Targeted solutions to facilitate your agency’s digital transformation
  • Custom project design to achieve your desired functionality without costly upgrades
  • Staff and skills augmentation to fill gaps
Learn about Rimini Consult

Continuously strengthen your security posture and mitigate risk in an ever-evolving threat landscape. Get proactive solutions to help protect sensitive government and citizen data and critical systems while achieving FedRAMP and SOC 2 compliance.

With Rimini Protect™, you benefit from:

  • Personalized security roadmap for your unique ecosystem and budget
  • Zero-day protection against entire classes of vulnerabilities
  • Threat mitigation without code modification, patching or downtime
Learn about Rimini Protect

Extend the life of your ERP by enabling seamless compatibility even as technology changes. Apply our patented and unique interoperability solutions to future-proof your enterprise software.

With Rimini Connect™, you benefit from:

  • Ability to pair your ERP with the latest email servers, Java versions, browsers and OS
  • Quick and easy implementation, without the need for code changes, upgrades or regression testing
  • Increased value and ROI of your current software release
Learn about Rimini Connect

Resolve potential application and database issues before they can affect public service delivery. Get peace of mind with proactive monitoring and health checks that regularly assess the state of your ERP ecosystem.

With Rimini Watch™, you benefit from:

  • Improved ERP system stability and performance, allowing for innovation around the edges
  • Fewer software issues requiring expensive fixes for greater cost savings
  • Guidance from our experienced proactive support services team
Learn about Rimini Watch

Get support for your growing IT ecosystem to drive greater value and resolve complex challenges. Benefit from the quality and expertise of Rimini Street’s support and services beyond Oracle, SAP, VMware®, IBM and Salesforce®.

With Rimini Custom™, you benefit from:

  • Tailored proposal based on your requested services
  • Comprehensive solutions for more enterprise software
  • Expert orchestration of your systems, facilitating growth and innovation
Learn about Rimini Custom

Hear what our clients have to say

Nottinghamshire County Council
“

The partnership helps achieve significant savings while also giving us more time and flexibility to plan for the future without pressure to follow a vendor-led upgrade path.

Rimini Street has repeatedly demonstrated how much it understands the importance of quality customer service.”

Sarah Stevenson Business Services Centre Group Manager Nottinghamshire County Council
Read story
Nottinghamshire County Council

Additional resources

Waltham Forest Drives Public Sector Digital Transformation Despite Budget Cuts
Video
Waltham Forest Drives Public Sector Digital Transformation Despite Budget Cuts
Watch Video
With ERP Support from Rimini Street, Multnomah County Gains Flexibility While Making Best Use of Taxpayer Dollars
Blog
With ERP Support from Rimini Street, Multnomah County Gains Flexibility While Making Best Use of Taxpayer Dollars
Rimini Street Staff
3 min read

At just 465 miles square, Multnomah County in Oregon is home to 800,000 residents. With the county seat in Portland, the organization employs 8,000 people and has an annual operating budget of $2 billion USD, funded by taxpayers. Multnomah County is responsible for its operating units and for securely maintaining its systems to fulfill certain […]

Read Blog
Rimini Street Announces the Extension of Support for All SAP ECC 6.0 and S/4HANA Releases Through 2040
Press Release
Rimini Street Announces the Extension of Support for All SAP ECC 6.0 and S/4HANA Releases Through 2040

All SAP software licensees can now easily extend the useful life and maximize the full value of their current, proven and stable mission-critical systems and enjoy total maintenance savings of up to 90% without the requirement of a costly and risky migration to S/4HANA on RISE  LAS VEGAS – June 5, 2025 – Rimini Street, […]

Read Press Release

Inspire confidence with optimized IT spending

Contact us to learn more.

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