• Log in
  • Search Icon Close Icon
  • Globe Icon
    • English
    • Português
    • Français
    • Español
    • Deutsch
    • עברית
    • العربية
    • 日本語
    • 한국어
    • 繁體中文
Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    Enterprise software support, managed services and innovative Agentic AI ERP solutions
    See what we do
    • We help you…
      • Transform business processes with Agentic AI
      • Reduce software support costs
      • Avoid low-ROI upgrades/migrations
      • Maximize value of existing ERP
      • Self-fund innovation in budget
      • Enable enterprise-wide AI & automation
      • Develop strategic IT roadmaps
      • Augment staff to fill tech skills gaps
      • See all objectives
    • Our unique approach
      • Agentic AI ERP
        • Rimini Agentic UX™
      • Rimini Smart Path™
        • Support
        • Optimize
        • Innovate
    • Support and services
      • Agentic AI ERP solutions
      • Enterprise software support
      • Managed services
      • Professional services
      • Security solutions and services
      • Unified support and services
      • Interoperability services
      • Monitoring and health check services
      • Change management and release control
      • Global tax, legal and regulatory update services
      • License advisory services
      • See all support and services
  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
    See all software we support
    • Oracle
      • Oracle E-Business Suite
      • Oracle Database
      • Hyperion
      • JD Edwards
      • Fusion Middleware
      • See all Oracle
    • SAP
      • SAP ECC and Business Suite
      • SAP S/4HANA
      • SAP HANA Database
      • SAP BusinessObjects
      • SAP ASE (Sybase) Database
      • SAP cloud products
      • See all SAP
    • VMware
      • vSphere
      • vSAN
      • vCenter
      • Horizon
      • ESXi Hypervisors
      • Aria Operations
      • See all VMware
    • Open-source databases
    • Microsoft
    • IBM
    • ServiceNow
    • Salesforce
    • Workday
    • Dayforce
    • And more
  • Industries
    Tailored solutions and strategic expertise for your industry’s unique challenges.
    • Manufacturing
    • Telecom
    • Retail
    • Financial services
    • Energy, utilities and resources
    • Government
    • See all industries
  • Success stories
    Real-world stories of how clients have achieved profitability and competitive advantage
    • By industry
    • Business & professional services
    • Education
    • Energy & utilities
    • Government
    • Healthcare
    • Hospitality
    • Manufacturing
    • Media & entertainment
    • Nonprofit
    • Technology
    • Transportation & logistics
    • Wholesale & distribution
    • See all success stories
  • Resources
    Library of tools and insights to keep you on the Smart Path™ toward IT success
    • Blogs, videos, eBooks & more
      • All content
      • By topic
        • Agentic AI ERP
        • Cost savings
        • Cloud transformation
        • IT modernization
        • ERP support
        • Interoperability
        • Hybrid IT
        • Innovation
        • Skills gap
        • Security
        • All others
      • By software supported
        • Oracle
        • SAP
        • VMware
        • Salesforce
        • Microsoft
        • IBM
        • All others
      • By content type
        • Blogs
        • Videos
        • Webinars
        • eBooks
        • Infographics
        • Research reports
        • Analyst reports
        • All others
    • Webinars
    • Savings and cost calculators
      • Savings calculator
      • Oracle savings calculator
      • SAP savings calculator
      • SAP ECC savings calculator
      • VMware renewal estimator
    • Watch our IT experts in action
  • Company
    A global leader in enterprise software support and services for mission-critical systems
    • About us
    • Leadership team
    • Investor relations
    • Ethics and compliance
    • Foundation
    • Awards
    • Newsroom
    • Events
    • Careers
    • Partner program
    • FAQ
  • Contact us
Contact us

Enterprise Software Services and Solutions

Unlock the full value of your enterprise software portfolio by partnering with the leading global provider of third-party support and services for Oracle, SAP, VMware and more.

Request a call
Watch video
Watch video Enterprise Software Services and Solutions

Rimini Street enterprise software services

As a global leader of end-to-end third-party enterprise software support, management and innovation solutions, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.

Enterprise software support

Get comprehensive, 24/7/365 software support in eight languages from a dedicated Primary Support Engineer backed by a global team with deep ERP expertise, often up to half the price of vendor support, for up to 15+ years.

Managed services

Reduce overhead expenses and operational challenges managing critical systems. Get predictable, fixed billing, fill IT skills gaps, reduce ticket backlogs and stabilize systems, freeing up your team to focus on strategic projects.

Professional services

Achieve strategic projects and business objectives in security, interoperability, integration, AI-focused innovation and more through targeted solutions that help optimize, evolve and transform your systems for a higher ROI.

Software security services

Get proactive, proprietary security solutions — trusted by high-security organizations and government agencies — that improve overall security posture without code modifications or reliance on vendor-provided security patches.

Interoperability services

Modernize your IT environment and help ensure systems work seamlessly with the latest technology. Increase the ROI of enterprise software with nondisruptive interoperability solutions that require no upgrades, patches or disruptions.

Monitoring and health check services

Identify and prevent issues before they escalate, minimizing risk and potential downtime. Gain confidence in your ERP environment with performance monitoring services and health checks, complete with a single pane of glass view of your systems.

Custom support services

Get support for a broader portfolio of enterprise software, applications, databases and other technologies, enabling you to retain systems that are nearing or have reached end-of-life (EOL) support and keep them in top performance.

Tax and regulatory compliance services

Keep your software assets up to date and compliant with relevant tax, legal and regulatory requirements — without the need for vendor upgrades or migrations — thanks to one of the fastest Legislature-to-Live™ delivery cycles in the industry.

License and advisory services

Simplify asset management with vendor-agnostic expertise, avoiding overspending and confusion. Mitigate compliance risk, uncover hidden costs and make smart licensing decisions with our experts, some of whom are former license auditors.
View More View Less

What to expect from Rimini Street

Learn what you can look forward to when you partner with Rimini Street for enterprise software solutions — from greater roadmap control and vendor-agnostic guidance to a superior service experience and industry-leading SLAs.

Read eBook

Enterprise software we support

Rimini Street delivers comprehensive support solutions for a full suite of enterprise applications, databases and technology software.

Oracle

Unlock the full potential and ROI of your Oracle investments by leveraging enterprise software management, support and innovation solutions covering E-Business Suite, Siebel, JD Edwards and more.

SAP

Transform your highly valuable SAP investment into a vehicle for innovation and competitive advantage with comprehensive software support, services and innovation solutions by Rimini Street.

VMware

Protect and extend the life of perpetually licensed VMware products with proactive, robust support services that include Rimini Street’s proprietary hypervisor security solution powered by Vali Cyber®.

Salesforce®

Manage your Salesforce platform expertly with a unique blend of professional and managed services that are flexible by design, giving you the right service at the right time, at a predictable price.

And more

Maximize the full value of your business-critical systems with enterprise software services for your vast IT estate including Microsoft, IBM, ServiceNow, open-source databases and beyond — even your highly customized and homegrown systems.
View More View Less

Hear what our clients have to say

Medical Microinstruments, Inc.
“

The progress we’ve seen in reducing manual processes and enhancing data-driven decision making reflects the strategic value Rimini Street brings to our Salesforce evolution, and we know there’s more we can do to maximize the full potential of our IT investments with their support.”

William Retana Global IT Director and Cybersecurity Officer MMI
Read story
Cochlear
“

Moving to Rimini Street gave us back control of our ERP platform. It took us out of that vendor driven upgrade cycle.”

Jason Budding VP of Global IT Operations Cochlear
Read story
Lwart Environmental Solutions
“

With Rimini Street, our SAP and VMware environments simply work. That reliability gives us time to improve business processes and collaborate more closely with our innovation teams. We’ve found a partner we trust to keep our core systems running while we focus on where the business needs to go next.”

Jefferson Andriotti Head of IT and Procurement Lwart Environmental Solutions
Read story
Chen Full
“

With Rimini Street, we have confidence that our SAP systems are in expert hands. That trust allows our team to focus on enabling the business rather than worrying about ERP support.”

Alex Chiu IT Manager Chen Full International 
Read story
Flexitech
“

The funds we saved, and the system stability achieved by moving to Rimini Street have empowered us to reinvest our people, time and money towards initiatives that put us at the forefront of innovation.”

Thierry Le Gouanvic CIO Flexitech
Read story
KleanNara
“

Rimini Street is quick and accurate, especially when working with customized code and complex systems. Issues that would have taken days to resolve with a traditional vendor are often resolved within hours with Rimini Street.”

Hongjun Jang Digital Experience Manager KleanNara
Read story
Cubic Corporation 
“

Rimini Street’s support helps create capacity for us to explore modernization, automation and AI initiatives across our broader application landscape, while maintaining SAP ECC as the stable core.”

Jack Lidington Director of Enterprise Applications Cubic Corporation
Read story
Alcatel-Lucent
“

During our most critical VMware infrastructure challenge, Rimini Street delivered exceptional support characterized by technical expertise, genuine urgency and unwavering commitment.”

Dnyanesh Samant Senior Director of Infrastructure & Networks Alcatel-Lucent Enterprise
Read story
Ypê
“

At Ypê, we have several AI projects in works, but the Rimini Agentic UX™ project has outperformed them all in both speed and expectations. It only took one month from start to delivery, and helped us reduce our approval cycle by 60% and accelerate time-to-value. It’s a great win for our IT team.”

Geraldo Pereira CIO Ypê
Read story
Medical Microinstruments, Inc.
Cochlear
Lwart Environmental Solutions
Chen Full
Flexitech
KleanNara
Cubic Corporation 
Alcatel-Lucent
Ypê

Don’t just take our word for it

"The Perfect Partner"

“The transition from mainstream support to 3rd party via Rimini Street has been well managed, delivered the expected savings against the back drop of increasing costs, provided a huge improvement in support services and is now delivering added value back to my business.”

– IT Controller

Read full review

Gartner© and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Additional resources

Using VMware Disruption to Jump-Start I&O Transformation
Analyst Research
Using VMware Disruption to Jump-Start I&O Transformation
Read Analyst Research
Post-SAP Sapphire 2026: What Executives Should Do Next
Blog
Post-SAP Sapphire 2026: What Executives Should Do Next
Krista Glantschnig
Krista Glantschnig
Product Marketing Director
4 min read

SAP Sapphire 2026 recently took place in Orlando, where the company presented its latest strategy and positioning. At the event, SAP doubled down on the shift toward AI-led platforms, reinforced fixed ECC end-of-support deadlines and tightened the commercial linkage between cloud adoption and access to innovation — particularly AI. Many SAP customers now feel even […]

Read blog
Rimini Support™ for Nuance
Datasheet
Rimini Support™ for Nuance
Read Datasheet
AI-Driven Vulnerability Management: What it Means for Enterprise Security and How to Manage It Effectively
Brochure
AI-Driven Vulnerability Management: What it Means for Enterprise Security and How to Manage It Effectively
Read Brochure
AI in ERP Processes: Use Cases, Examples and Benefits
Story
AI in ERP Processes: Use Cases, Examples and Benefits

Learn how AI in ERP processes is changing ERP expectations and outcomes, and prepare for the next paradigm shift — Agentic AI ERP

Read story
Rimini Support™ for Blue Yonder WMS, WLM & TMS
Datasheet
Rimini Support™ for Blue Yonder WMS, WLM & TMS
Read Datasheet
Maximize The Value Of Your VMware Perpetual Licenses
Infographic
Maximize The Value Of Your VMware Perpetual Licenses
Read Infographic
Predicts 2026: The Future of ERP | Gartner® Report
Analyst Research
Predicts 2026: The Future of ERP | Gartner® Report
Read Analyst Research
Why it’s Time to Decouple Hardware From Your VMware Strategy
Blog
Why it’s Time to Decouple Hardware From Your VMware Strategy
Matt Barton
Matt Barton
Sr. Solution Engineer
3 min read

For many organizations, VMware is no longer just a software discussion. It directly influences hardware strategy, often forcing decisions that are faster, more expensive and less flexible than they should be. Much of the attention has focused on Broadcom’s shift to subscription-based licensing and per-core pricing. But there’s another dynamic adding pressure that’s just as […]

Read blog

Ready to take the first step?

Reach out today and let’s discuss how end-to-end enterprise software solutions from Rimini Street can help you achieve your goals.

All fields marked * are required.
Rimini Street, Inc.
Follow Rimini Street
Contact Us
Quick Links
  • About us
  • Careers
  • Leadership team
  • Newsroom
  • Street Series events
  • FAQs
  • Investor Relations
  • Client portal login
How we help
  • Accelerate AI transformation
  • Address tech and IT skills gaps
  • Avoid expensive ERP upgrades or migrations
  • Maximize the value of ERP investments
  • Migration to the cloud
  • Reduce support costs
  • See all
Support and services
  • Software and ERP support
  • Support for Oracle
  • Support for SAP
  • Support for VMware
  • Managed services
  • Managed services for Oracle
  • Managed services for SAP
  • IT professional services
  • See all
Resources
  • Resources
  • Analyst and research reports
  • Videos
  • Compare Rimini Support™ to Oracle Support
  • Compare Rimini Support™ to SAP Support
  • Compare Rimini Support™ to Broadcom Support

Copyright © 2026 Rimini Street, Inc.

All rights reserved.

  • Terms of Use
  • Privacy Notice
  • Cookie settings
  • Request a quote
  • Request more information
  • Modern slavery act statement
  • Site map
Savings Calculator Scroll to the top of the page