Are Hidden ERP Costs Burying Your IT Department?
This blog was originally published in October 2017 and updated in September 2026. Many organizations assume ERP support and maintenance fees are a predictable cost of doing business. What they often don’t realize is that those fees represent only a fraction of the true cost of keeping ERP systems running. ERP maintenance, upgrades and self-support […]
Why AI Strategy Should Start with Business Strategy
Creating capacity matters, but only when technology investments produce measurable business value. Enterprise leaders are under intense pressure to act on AI. The technology is evolving quickly, expectations are high and every function can identify a potential use case. But urgency is not the same as strategy. Starting with AI can lead teams to fund […]
AWS to Discontinue Support for Amazon RDS Custom for Oracle Database
Recently, AWS announced it will discontinue support for Amazon RDS Custom for Oracle Database effective March 31, 2027. This represents a key milestone for organizations that rely on this service today, establishing a defined timeline to rethink their approach going forward. It’s important to note that AWS has provided options to transition away from this […]
Agentic AI ERP: From Concept to Impact
The number one question I get from IT leaders these days is, “Where do I start with AI?” What I’ve found is that AI isn’t a one-and-done; it’s a series of small shifts that eventually yield a fully AI-enabled enterprise. And you don’t need to wait for a vendor roadmap or take on a major […]
Why the Next Phase of AI Must Prioritize Trust, Control and Measurable Business Value
Enterprise AI is entering one of the most important inflection points in the history of business technology. Organizations are moving beyond using software to automate tasks, connect processes and improve decision-making. Now, AI agents are taking meaningful actions — interpreting context, initiating workflows, interacting with systems and helping shape business outcomes. This is an extraordinary […]
September 30: The Date SAP Wants You to Forget
If you’re an SAP customer, the message is hard to miss: move to S/4HANA, adopt cloud ERP and get aligned with SAP’s roadmap before mainstream maintenance ends in 2027. But that message overlooks an important reality: many organizations aren’t rushing to move, and many have decided they aren’t moving at all. At the end of […]
Independent, Third-Party Support Definition (in 1,300 Words or Less)
This blog was originally published in July 2020 and was updated in July 2026 Why keep paying more for software support that delivers less flexibility and slower resolution? Third-party support gives organizations a proven way to cut costs, avoid unnecessary upgrades and get more responsive service. Learn more about third-party support, its benefits and how […]
Virtual Infrastructure Under Attack: How to Proactively Address Risk
The hypervisor layer is critical to modern data centers and cloud computing infrastructure operations. A hypervisor is the software engine that enables virtualization, allowing a single physical server to act as multiple, independent “virtual machines” (VMs). If the hypervisor layer is compromised by a security breach, security experts often describe it as a “Tier-0” disaster. […]
How Agentic AI Is Reshaping Digital Transformation for Modern Enterprises
Agentic AI is emerging as a powerful force for digital transformation, offering organizations new ways to drive agility and innovation. As enterprises face growing pressure to modernize while controlling costs, many are discovering that basic automation and generative AI (GenAI) alone aren’t enough to deliver material business value. Unlike other iterations of AI, Agentic AI […]
