Strong, growing demand for Rimini Street support in Japan; 55 clients already supported
LAS VEGAS, February 23, 2016 – Rimini Street, Inc., the leading global independent provider of enterprise software support services for SAP SE’s (NYSE:SAP) Business Suite and BusinessObjects software and Oracle Corporation’s (NYSE:ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Oracle Middleware, Hyperion, Oracle Retail and Oracle Agile PLM, today announced the opening of its new office in Osaka, representing a significant milestone in Nihon Rimini Street’s planned next phase (Phase III) of growth which includes an expanded presence and capability in Western Japan. Nihon Rimini Street already has a strong and growing presence in the Tokyo area, where the Company’s Japan headquarters are based. With the addition of its new office located in Osaka, the Company will bring sales and support resources closer to key business regions including Chubu, Kansai, Chugoku, Shikoku, Kyushu and Okinawa, and be better able to service the rising demand for Rimini Street’s premium Oracle and SAP support in Western Japan.
“We needed to find a sustainable solution for cutting IT expenditure in order to free up funds for more strategic business projects, and as our current service was not delivering the quality and value we required, we decided to switch to independent support with Rimini Street,” said Ms. Tomoko Horikawa, managing director, Chugoku Mokuzai Co., Ltd, a company based in Western Japan. “Rimini Street not only cut our maintenance fees in half, but it will provide maintenance and support for our SAP platform for up to 15 years, and support for our customizations at no extra cost. Furthermore, the company’s quick response time for high priority cases has ensured our complete satisfaction and confidence.”
Continued Strong Momentum and Growth in Japan
Nihon Rimini Street, K.K., a wholly owned subsidiary of Rimini Street, Inc., opened its Tokyo headquarters in March 2014. The Tokyo office includes support, sales, marketing, finance, legal and administration. The Company has based additional support and sales staff in the new Osaka office, and plans to expand Japan operations significantly in the coming years. Rimini Street already supports 55 clients with operations in Japan, including Pioneer Corporation, Kumagai Gumi Co., Ltd., CAC Corporation, Nishimatsu Construction Co., Ltd., Chugoku Mokuzai Co., Ltd. and CMK Corporation.
“The need to cut ERP operating costs and find ways to fund new IT innovation projects remains very high in Japan, and Rimini Street is best positioned to help organizations meet both objectives,” said Yorio Wakisaka, country manager, Nihon Rimini Street. “With our new office in Osaka and expanded operations in Japan, we are better able to engage with and support organizations across Japan who want to significantly cut their maintenance spend – an amount which can represent a large percentage of their overall IT budget. By switching to Rimini Street support, these organizations will get a premium maintenance offering with services such as support for all customizations at no additional fee, hyper-responsive service level commitments, operating cost savings of up to 90 percent, and the option to invest the labor and cost savings back into the business and drive new IT projects.”