Value-driven third-party support for Microsoft
With annual maintenance and management costs on the rise, analysts are recommending a change in strategy. That’s where Rimini Street, a leading global provider of third-party support for Microsoft products, as well as management services, comes in.
With Rimini Street, you receive comprehensive support and managed services for Microsoft SQL Server Database, Windows, Azure, Dynamics 365 and Dynamics AX at a fraction of the cost, keeping your current systems running smoothly while freeing up people, time and money to focus on strategic initiatives that drive growth and competitive advantage.
Discover why so many Microsoft licensees trust Rimini Street as their trusted partner, helping to achieve both growth and profitability goals with equal importance and care.
Get comprehensive support
Minimize business risk
Self-fund innovation projects
Why you need a new support and services model
If you’re dissatisfied with the value and quality of vendor database support, you’re not alone. Discover why 72% of IT leaders surveyed are seeking out alternative models.
Achieve better business outcomes from Microsoft investments
As a global leader of end-to-end third-party software support, management and innovation solutions for Microsoft, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.
Keep your SQL Server functioning properly for up to 15+ years, avoiding unnecessary upgrades. We go beyond break/fix support to improve database performance, availability and security.
With Rimini Support for SQL Server, you gain:
- Dedicated Primary Support Engineer backed by 800+ global engineers and Rimini Street’s proprietary AI tools and processes
- Up to 50% off annual Microsoft Support costs and up to 90% off TCO
- <2-minute average response time for P1 and P2 issues
Leverage expert-led managed services for Microsoft Azure, Dynamics 365, Dynamics AX, SQL Server and Windows. We'll handle ticket backlogs and day-to-day maintenance, enabling your team to focus on higher-priority projects.
With Rimini Manage for Microsoft, you gain:
- 24/7/365 ultra-responsive management experience
- Unlimited ticket model from an extensive service catalog
- Predictable billing to simplify IT budgeting
Receive vendor-agnostic guidance and tailored project solutions to help reach your goals. Partner with our seasoned experts to navigate complex IT challenges and transform your existing enterprise systems.
With Rimini Consult for Microsoft, you gain:
- Technology assessments to help identify areas for optimization
- Custom project design and execution for desired functionality
- Flexible resourcing models to meet your evolving business needs
Reduce risk exposure with proactive security tailored to fit your unique enterprise environment. Rimini Street’s proprietary security solutions protect your critical Microsoft applications and databases without patches or upgrades.
With Rimini Protect for Microsoft, you gain:
- Hardening guidance to mitigate risk by strengthening your configurations
- Quick and easy threat mitigation without excessive downtime
- Cost-effective, subscription-based security solutions
Resolve your compatibility challenges without upgrades or downtime. Our patented and proprietary interoperability solutions allow you to integrate best-fit technologies for a greater ROI.
With Rimini Connect for Microsoft, you gain:
- Connectivity solutions for browsers, operating systems, Java and email servers
- Ability to proactively plan your technology roadmap
- Quick and easy implementation for minimal downtime
Mitigate risks for greater stability with our observability suite, available with Rimini Support™, Rimini Manage™ and Rimini ONE™ (Support + Manage). Our system monitoring services help identify and resolve potential issues before escalation.
With Rimini Watch for Microsoft, you gain:
- 24/7/365 monitoring with 10-minute guaranteed response time
- Technical guidance to help prevent issues and minimize downtime
- Customized reports and real-time dashboard for enhanced insight
Hear what our clients have to say
Instead of spending cycles on accessibility issues, our team is now focusing their efforts on value-add projects that deliver real ROI for our business.”
Rimini Street has proven to be more than a trusted partner for our operations, and we continue to grow our footprint with them because we know it will translate to fast and lasting results for the business.”
By switching to Rimini Street, we have freed ourselves from the high costs of our traditional support model, allowing us to focus on key projects such as digital broadcasting technology innovation.”
Rimini Street’s expertise makes vendor-imposed end-of-support deadlines no longer a problem, giving us the ability to take full control over how we want to design our systems to best fit our vision.”
Most consulting firms tell you their timeframe. Rimini Street asked us for ours.”
The savings we’re achieving by moving to Rimini Street are enabling us to reinvest and refocus on developing new digital solutions and enhancing online access for our users.”
By following our own roadmap with Rimini Street support, we’ve prioritized meaningful digital advancements over unnecessary updates.”
It’s been stress-free. I can go home without worrying about whether my staff will be able to handle ongoing support. When we need support, I know we can rely on Rimini Street.”
We have assembled a strong internal team, which now has the capacity to rethink processes, suppliers and architecture in a strategic way. What began as a next-generation vision and a pilot has become a model for the entire company.”
The technical support that Rimini Street provides for Oracle enables us to quickly resolve system issues and stay on top of the latest technology trends.”
The Rimini Street partnership has proven to be more than just a service agreement – it’s a strategic alliance”
Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”
Additional resources
Rimini Agentic UX™ Solutions, Powered by ServiceNow®, deliver enhanced productivity, greater agility and reduced operating cost while being quick, easy and economical to deploy over the top of existing ERP Software releases without any required upgrades or migrations LAS VEGAS – January 22, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic […]
The Rimini Smart Path puts control and flexibility back in the hands of IT and business leaders, freeing people, time and money to power enterprise-wide innovation and growth LAS VEGAS – January 20, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for […]
Want to get more value out of Microsoft?
Reach out today to learn how Rimini Street's premium support and expert managed services for Microsoft can help you maximize your existing investments.