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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
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Compare Rimini Support™ to Open Source Support Community

Compare Rimini Support™ to Open Source Support Community
Database Support Features
Rimini Street
Open Source Community
Support Services
Repository and documentation fixes
Operational and configuration support
Installation and upgrade support
Named, regional Primary Support Engineers with an average of 15 years’ experience
24x7x365 support
10-minute guaranteed response SLA for critical P1 cases with 2-hour update communications
Performance support
Interoperability and integration support
Diagnostics
Virtualization support
Strategic Services
Technical, functional, and roadmap advisory services
Cloud advisory services
License advisory services
Security advisory services
Interoperability and integration advisory services
Monitor and health check advisory services
Migration advisory services
Additional Services2
Database assessment services
Advanced database security services
Database management services
Database monitoring services
Database health check services
Database migration services
Global Professional Services

2These services may include products or services that are anticipated, in a current or future pilot program, or may have limited geographic availability and are subject to change.

Featured Resources

Oracle Database Insights and Strategies to Shape your Future Database Roadmap
Research Report
Oracle Database Insights and Strategies to Shape your Future Database Roadmap
Read Research Report
Unified Support Services for Enterprise Software
Brochure
Unified Support Services for Enterprise Software

Rimini Street, Inc. (RMNI) is the leader in third-party enterprise software support and strategic services to organizations around the world.

Read Brochure
Ricoh Selects Rimini Street to Optimize and Secure its Oracle EBS and Oracle Database Instances
Press Release
Ricoh Selects Rimini Street to Optimize and Secure its Oracle EBS and Oracle Database Instances

Global leader of image processing chooses Rimini Support™ and Rimini Protect™ as it explores new ERP strategy independent of Oracle LAS VEGAS – June 11, 2024 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software, and a […]

Read Press Release
How to Maximize the ROI of Your Oracle Database License
Blog
How to Maximize the ROI of Your Oracle Database License
Robert Freeman
Robert Freeman
Senior Product Management Director
2 min read

Discover how to extend the life of your databases, improve ROI, and fund innovation with support savings with Rimini Street services and support for Oracle Database. Have you ever met an Oracle customer who happily pays the company’s fees for software support? Neither have we. But too few really understand how beneficial—and painless—breaking up with […]

Read Blog
IDC Spotlight: Create differentiation using AI with ERP
Analyst Research
IDC Spotlight: Create differentiation using AI with ERP
Read Analyst Research
Rimini Watch™ for Database
Datasheet
Rimini Watch™ for Database
Read Datasheet
Say yes to an ERP innovation strategy
Story
Say yes to an ERP innovation strategy

Modern composable ERP gives you the tools and flexibility you need to be true change agents in business.

Read Story
Configuration Vs. Customization When Adopting a Composable ERP Strategy
Blog
Configuration Vs. Customization When Adopting a Composable ERP Strategy
Eric Helmer
Eric Helmer
SVP & Chief Technology Officer
5 min read

Rimini Street CTO Eric Helmer looks at whether enterprises should customize or configure their ERP system in this latest post in his composable ERP series. Enterprises that look to satisfy most business requirements know that they must modify their out-of-the-box ERP systems. By making adjustments to their SAP or Oracle ERP system, an enterprise can […]

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How to Choose an Open-Source Database
eBook
How to Choose an Open-Source Database
Read eBook

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