Database Support Features |
Rimini Street |
Open Source Community |
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Support Services |
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Repository and documentation fixes |
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Operational and configuration support |
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Installation and upgrade support |
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Named, regional Primary Support Engineers with an average of 15 years’ experience |
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24x7x365 support |
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10-minute guaranteed response SLA for critical P1 cases with 2-hour update communications |
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Performance support |
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Interoperability and integration support |
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Diagnostics |
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Virtualization support |
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Strategic Services |
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Technical, functional, and roadmap advisory services |
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Cloud advisory services |
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License advisory services |
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Security advisory services |
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Interoperability and integration advisory services |
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Monitor and health check advisory services |
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Migration advisory services |
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Additional Services2 |
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Database assessment services |
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Advanced database security services |
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Database management services |
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Database monitoring services |
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Database health check services |
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Database migration services |
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Global Professional Services |
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Featured Resources
Rimini Street employees in Israel, Japan, Korea, Singapore, UK and USA celebrate the company’s commitment to an extraordinary workplace culture of fairness and togetherness LAS VEGAS – March 20, 2025 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support and innovation solutions, and the leading third-party support provider for Oracle, […]
Senior leaders in IT, finance, procurement, and supply chain are under financial and time pressure to streamline their operations, enhance productivity, and drive innovation. With technology driven deadlines, board and end user expectations, and competition at an all-time high, where do leaders turn to for not only solid advice but also near-term action? Enter the […]
Oracle Database customers are constantly burdened with rising support costs that fail to deliver proportional value, with 37% of respondents reducing their Oracle Database footprint due to the high cost to maintain. On top of this is the persistent pressure to upgrade — despite their current versions performing effectively. As executives look to maximize value, […]
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