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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    Enterprise software support, managed services and innovative Agentic AI ERP solutions
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    • We help you…
      • Transform business processes with Agentic AI
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Contact us

CEO and C-Suite Executives

Reduce the cost of software maintenance to help fund growth

CEO and C-Suite Executives

Focus resources on a business-driven roadmap to drive strategic business results

Growth is a high priority for the entire C-suite. Finding new ways to grow and compete, from new products or services, to new business models, and improving customer experience, are crucial focus areas. Success requires executives to take a business-driven approach, versus letting software vendors influence IT investment priorities. Blindly refreshing ERP systems can result in spending limited IT budgets on costly, risky, and unnecessary projects, often without any clear ROI or business value. Executive teams can often defer ERP upgrades and migrations and instead focus on executing their business plan and following their own Business-Driven IT roadmap to achieve their strategic, operational, and financial objectives.

Cut software maintenance costs to help fund growth and innovation

CEOs and company executives across functions frequently tighten cost controls and look for ways to preserve cash as they simultaneously strive to create more value for shareholders. Analyzing the enterprise’s total software maintenance costs is a good place to start. Rimini Street can help companies immediately save 50% on annual ERP maintenance fees and up to 90% on total software support costs. Rimini Street has helped clients save over $8B to date, helping executives survive challenging times and accelerate growth by directing resources towards digital and strategic initiatives — improving both the top and bottom line.

Focus resources on a business-driven roadmap to drive strategic business results

Help maximize current IT investments

Executives are recognizing that refreshing ERP systems will not necessarily drive competitive advantage and growth; investing in strategic initiatives typically will. Help mitigate risk and avoid wasting potentially millions of dollars migrating a well-running and stable system to an unproven new ERP platform without a business case or ROI. Partnering with Rimini Street as a support alternative can help executives extend the life and drive more value out of current ERP and database software releases. All while preserving the flexibility to move to a strategic platform of choice in the future based on a business-driven roadmap, not an ERP vendor-dictated roadmap or a vendor’s enterprise software maintenance timeline.

Accelerate digital transformation

Many C-suite executives have been pursuing digital transformation programs, but up to 90% of IT budgets are spent keeping existing systems running, leaving little funding for transformation and high-impact cloud programs. Many CEOs want to take advantage of opportunities to enhance competitive advantage and growth now. Switching to Rimini Street ERP support, companies can use savings on maintenance costs and allocate resources toward strategic and digital initiatives to position themselves for innovation and profitable growth — knowing that their key systems and data are in good hands.

Why Rimini Street

Rimini Street solutions replace vendor support and deliver a superior service experience, leveraging a scalable, global support model to drive business results. Executives partnering with Rimini Street have a clear path to significant savings to invest in transformation initiatives, drive competitive advantage and growth.

Better model

Avoid a costly ERP refresh that pulls funds and resources from strategic business priorities. Rimini Street’s support services model can keep clients running on their current ERP implementation for a minimum of 15 years to avoid disruption, while preserving the flexibility to move to a strategic platform of choice based on a Business-Driven Roadmap, not vendor-dictated timelines.

Better people

Rimini Street only hires experienced support engineers to ensure a superior service experience. All support services are led by Primary Support Engineers (PSEs) with an average of 20+ years of experience. Additionally, all clients have access to advisory services as part of their support contracts to enable strategic planning of IT investments and modernization.

Better outcomes

Rimini Street empowers executives to implement aggressive, software maintenance cost reductions in ERP support, saving 50% on annual support fees and up to 90% on total enterprise software maintenance costs to redirect into business-critical initiatives and help create greater value for shareholders.

Rimini Street Unified Software Services Help CEOs and Executives Maximize Existing IT Investments

Rimini Street clients include:

Lwart Environmental Solutions
Chen Full
Flexitech
KleanNara
Cubic Corporation 
Alcatel-Lucent
Ypê
SP Electricity North West
Tidewater
KBS
Idemitsu
Suntory
View All

Additional resources

Gold, Growth and Smart IT: A Conversation with Robin Fell
Blog
Gold, Growth and Smart IT: A Conversation with Robin Fell
Nancy Lyskawa
Nancy Lyskawa
EVP and Chief Client Officer
4 min read

With gold prices at an all-time high and global uncertainty driving investors toward safe havens, AngloGold Ashanti finds itself in a powerful position, not just because of market conditions, but because of strategic decisions that position the company to outperform its peers. I sat down with Robin Fell, SVP of Digital Technology at AngloGold Ashanti, […]

Read Blog
Oracle Database Support Then and Now: Why Customers Are Still Frustrated
Blog
Oracle Database Support Then and Now: Why Customers Are Still Frustrated
Robert Freeman
Robert Freeman
Rimini Fellow - Oracle Databases and Technology
5 min read

For decades, those in the Oracle community have voiced similar frustrations about mainstream support — primarily around the cost, speed and complexity. Despite how Oracle products and support channels have evolved, many organizations continue to feel underserved. Oracle Database customers often find themselves drowning in requests, waiting too long for meaningful help or receiving advice […]

Read Blog
Rimini Solutions™ for Salesforce® Applications
Datasheet
Rimini Solutions™ for Salesforce® Applications
Read Datasheet
 Rimini Street Wins Multiple Stevie® Awards for Sales & Customer Service Excellence
Press Release
 Rimini Street Wins Multiple Stevie® Awards for Sales & Customer Service Excellence

Company honored for Best Use of AI in Customer Service, Front-Line Customer Service Team of the Year in the Technology Industry and Best Customer Satisfaction Strategy LAS VEGAS – March 24, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for Oracle, SAP and […]

Read Press Release
Beyond SAP Migration: How Manufacturers Can Unlock Innovation Now with Third-Party Support and Agentic AI ERP
Blog
Beyond SAP Migration: How Manufacturers Can Unlock Innovation Now with Third-Party Support and Agentic AI ERP
Han Law
Han Law
Regional Chief Technology Officer, SE Asia and Greater China
6 min read

Manufacturers — one of SAP’s most deeply invested customer bases — are faced with a widening gap between the innovation they need and what the vendor is offering. Those in this industry require AI intelligence and automation to ensure resilience and maintain competitive advantage. Rather than making these features readily and cost-effectively available, SAP promotes […]

Read Blog
Global Tax, Legal And Regulatory Update Services
Brochure
Global Tax, Legal And Regulatory Update Services
Read Brochure
Rimini Street Announces Participation in the ROTH Capital Partners 38th Annual Investor Conference
Press Release
Rimini Street Announces Participation in the ROTH Capital Partners 38th Annual Investor Conference

LAS VEGAS, March 17, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, managed services and Agentic AI ERP innovation solutions, and the leading third-party support provider for Oracle, SAP and VMware software, today announced the following upcoming ROTH Capital Partners Investor Conference, March 23 and 24, 2026, in […]

Read Press Release
Lwart Environmental Solutions Expands Long-Standing Relationship with Rimini Street, Consolidating Support for VMware and SAP Support to Regain Control of Licensing and Roadmap Decisions
Press Release
Lwart Environmental Solutions Expands Long-Standing Relationship with Rimini Street, Consolidating Support for VMware and SAP Support to Regain Control of Licensing and Roadmap Decisions

Brazilian oil re-refinery avoids forced upgrades, stabilizes core systems and redirects IT savings toward business innovation LAS VEGAS – March 17, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for Oracle, SAP and VMware software, today announced the expansion of its long-time partnership […]

Read Press Release
Self-Funded Modernization for U.S. Federal IT: Advancing Mission Outcomes without Expanding Budgets
Blog
Self-Funded Modernization for U.S. Federal IT: Advancing Mission Outcomes without Expanding Budgets
James Henderson
James Henderson
Regional CTO, NAMER East
3 min read

Federal agencies face growing pressure to strengthen cybersecurity, improve citizen services and adopt new digital capabilities while operating under flat or declining budgets. At the same time, they must maintain strict compliance, ensure system availability and protect mission-critical platforms that can’t afford disruption. This tension creates a fundamental challenge: How can federal agencies advance IT […]

Read Blog

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